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- Tasks: Support patients in their healthcare journey, recording vital observations and assisting in clinics.
- Company: Join a leading healthcare provider in the North East, dedicated to high-quality patient care since 2005.
- Benefits: Enjoy a supportive work environment with health initiatives and diverse staff networks for personal growth.
- Why this job: Make a real impact on patients' lives while working in a collaborative and caring team culture.
- Qualifications: Experience in healthcare, GCSE Grade 5 Maths, and a UK driving licence are essential.
- Other info: This role requires a DBS check due to the nature of the work.
The predicted salary is between 24000 - 36000 £ per year.
People who use our services are from diverse backgrounds with a wide range of needs which may include mental health, learning disabilities or dementia.
As a support worker you will be working closely with individuals, supporting the patient\’s journey through the clinic setting. You will work closely with clinicians from all members of the multi-disciplinary team to provide high quality, safe patient care across multiple sites both within the hospital and community setting.
1. Undertakes a range of clinical care duties in hospital and other external sites.
2. Record patient observations including height, weight, BMI, ECG and changes to patient clinical conditions documenting in patient notes and on hospital IT systems.
3. Work flexibly, efficiently and effectively to ensure the smooth running of clinics.
Main duties of the job
On a sessional basis manage clinics independently/part of a team across a multiple site/speciality setting.
Initiate emergency action when required e.g cardiac arrest, fire
Access Ice to print patient blood test information.
Participate in clinical skills as trained in line with role e.g. recording ECG\’s/phlebotomy/Diabetic Foot Assessment.
Upload basic information to Care flow.
Support individuals to express their needs and wishes using a range of Communication tools.
About us
Based in the North East of England we provide a range of hospital and community health services from our leading facilities, including the Queen Elizabeth Hospital, Blaydon urgent care centre and Bensham Hospital, within Gateshead.
Established in 2005, we were one of the first foundation trusts in the country and since then have consistently achieved the highest levels of care for patients.
We now employ around 4,800 staff and currently provide 444 hospital beds across the Gateshead region.
Our values should be the \’golden thread\’ which runs through everything we do – they are the core of who we are. Our five values can easily be remembered by the simple acronymICORE; Innovation, Care, Openness, Respect, Engagement.
We have a number of staff networks including the Global Ethnic Majority (GEM) network, D-Ability network, LGBTQ+ Network and the Women\’s Network, to challenge us and help us to constantly improve. Our Armed Forces network is one of our emerging networks.
The health and wellbeing of our staff is one of our highest priorities, and we offer a range of support and initiatives as part of our \’Balance\’ programme balancegateshead.com to cater for our diverse workforce, so that your individual needs can be supported, allowing you a happy and healthy working experience with us.
Job responsibilities
To abide by trust policies and procedures
Build and maintain safe and effective therapeutic relationships
Communicate effectively with a wide range of people using a range of preferred methods
Contribute to monitoring, observing and engaging with individuals, communicating outcomes and conclusions with the rest of the team
Gain an understanding of a persons experiences in relation to their mental health, learning disability and/or dementia.
Understand a persons coping strategies and strengths and support people to use these at times of distress or difficulty
Contribute to reflective practice and encourage compassion and understanding
Ensure that people are treated with dignity and respect
Promote anti-discriminatory activities
Work flexibly to meet service needs
Person Specification
Experience
- experience of working with people
- experience of working in the NHS
Skills
- UK Drivers licence and car driver
- GCSE Grade 5 Maths
- Care Certificate
- experience of working in the NHS
Knowledge
- Some Knowledge of Healthcare environments
- In depth experience of healthcare
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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Outpatient Department Healthcare Assistant employer: Gateshead Health
Contact Detail:
Gateshead Health Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Outpatient Department Healthcare Assistant
✨Tip Number 1
Familiarise yourself with the ICORE values of our organisation. Understanding how Innovation, Care, Openness, Respect, and Engagement play a role in your potential job will help you align your approach during interviews and discussions.
✨Tip Number 2
Gain some hands-on experience in a healthcare setting, even if it's voluntary. This will not only enhance your CV but also give you practical insights into the daily responsibilities of a Healthcare Assistant, making you more relatable during conversations with our team.
✨Tip Number 3
Network with current or former employees of our organisation. They can provide valuable insights into the work culture and expectations, which can be beneficial when discussing your fit for the role.
✨Tip Number 4
Prepare to discuss specific scenarios where you've demonstrated effective communication and support for individuals with diverse needs. Being able to share real-life examples will showcase your suitability for the role and your understanding of the patient journey.
We think you need these skills to ace Outpatient Department Healthcare Assistant
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the responsibilities and requirements of the Outpatient Department Healthcare Assistant position. Tailor your application to highlight relevant experiences and skills that align with the role.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience working in healthcare settings, particularly with diverse patient groups. Mention specific duties you've performed that relate to the job, such as recording patient observations or supporting individuals with mental health needs.
Showcase Your Skills: Make sure to include key skills that are essential for the role, such as effective communication, teamwork, and flexibility. Provide examples of how you've demonstrated these skills in past roles, especially in a clinical or support environment.
Align with Company Values: Familiarise yourself with the company's values (ICORE: Innovation, Care, Openness, Respect, Engagement) and reflect these in your application. Use specific examples to illustrate how you embody these values in your work and interactions with others.
How to prepare for a job interview at Gateshead Health
✨Understand the Role
Make sure you have a clear understanding of the responsibilities of an Outpatient Department Healthcare Assistant. Familiarise yourself with the specific duties mentioned in the job description, such as recording patient observations and supporting individuals with diverse needs.
✨Showcase Your Communication Skills
Since effective communication is key in this role, be prepared to discuss your experience in engaging with patients and colleagues. Highlight any specific methods you've used to communicate with individuals who may have mental health issues or learning disabilities.
✨Demonstrate Flexibility and Teamwork
The job requires working flexibly across multiple sites and as part of a team. Be ready to provide examples of how you've adapted to changing situations in previous roles and how you contribute to a team environment.
✨Emphasise Your Values
Familiarise yourself with the organisation's values represented by the acronym ICORE. During the interview, express how your personal values align with theirs, particularly in terms of care, respect, and engagement with patients.
