At a Glance
- Tasks: Provide high-quality secretarial support in a dynamic medical environment.
- Company: Join a leading healthcare provider in the North East of England.
- Benefits: Enjoy a supportive workplace with health initiatives and diverse staff networks.
- Other info: Opportunities for personal development and career growth in a collaborative team.
- Why this job: Make a real difference in patient care while developing your administrative skills.
- Qualifications: Previous secretarial experience and good communication skills are essential.
The predicted salary is between 24000 - 36000 £ per year.
Medical Secretary , Anaesthetic, Critical Care and Pain Management Department (Band 3)
Applications are invited from hard working and organised individuals to provide a high quality secretarial and administrative service based within the Anaesthetic Department within the Division of Surgery, Women\'s Health and Children. You will be based at the Queen Elizabeth Hospital.
Main duties of the job
You should have previous secretarial/administrative experience, preferably within an acute medical setting. Good written and verbal communication skills are essential together with good organisational and planning skills. You should possess RSA/OCR II in Text/Word Processing or have the equivalent level of experience or be working towards this. You should also have knowledge of a range of secretarial procedures and software programmes. A working knowledge of CareFlow(Patient Administration System) is also desirable. You should also have an understanding of medical terminology. NVQ Level II in Business Administration or equivalent experience is desirable as is an Audio typing certificate.
The post holder will be expected to prioritise their work on a daily basis using a significant amount of initiative and discretion in the discharge of all duties.
Duties will include typing of clinical correspondence. Co-ordinating multi- disciplinary team meetings, booking appointments, data collection and filing of orphan data. You will also be expected to retrieve case notes and record patient activity and outcomes on Careflow.
About us
Based in the North East of England we provide a range of hospital and community health services from our leading facilities, including the Queen Elizabeth Hospital, Blaydon urgent care centre and Bensham Hospital, all within Gateshead.
Established in 2005, we were one of the first foundation trusts in the country and since then have consistently achieved the highest levels of care for patients.
We now employ around 4,800 staff and currently provide 444 hospital beds across the Gateshead region.
Our values should be the \'golden thread\' which runs through everything we do - they are the core of who we are. Our five values can easily be remembered by the simple acronymICORE; Innovation, Care, Openness, Respect, Engagement.
We have a number of staff networks including the BAME network, D-Ability network, LGBTQ+ Network and the Women\'s Network, to challenge us and help us to constantly improve. Our armed forces network is one of our emerging networks.
The health and wellbeing of our staff is one of our highest priorities, and we offer a range of support and initiatives as part of our \'Balance\' programme balancegateshead.com to cater for our diverse workforce, so that your individual needs can be supported, allowing you a happy and healthy working experience with us.
Job responsibilities
Provide a high quality clinical typing service as delegated by the Senior Medical Secretary, including; clinic instructions/outcomes, minutes from meetings, populate information into report templates, type ward rounds, update routine information in procedural documents etc.
Action tasks arising from typing; including updating systems, outcome codes, recording OCPS, completing required documentation such as VBC PAT form, internal re-referral, ITP & image transfer and elevate to the Senior Medical Secretary for resolution if required.
Virtual Clinic or Multi-Disciplinary Team Meeting support where required as delegated by the Senior Medical Secretary(e.g. populating pro forma, attending and following up actions from clinic, live typing).
Provide information to assist performance reporting and resolution of queries or complaints (e.g. Inphase) as required.
To contribute as delegated by the Senior Medical Secretary to ensure the effective and efficient delivery of the clinical administration function.
Person Specification
Qualifications
- RSA 2 in Typing or Word Processing or equivalent experience
- NVQ 2 Certificate in Business Administration or equivalent experience
Experience
- 2 years experience of working in NHS or healthcare environment in a secretarial or office environment.
- Experienced in using Microsoft Office packages
Skills
- oEffective written and oral communication skills.
- oAbility to demonstrate good organisational planning skills
- oWillingness to update knowledge and skills as part of continuous personal development plan
- oAbility to work autonomously and also as part of a team, developing good working relationships with colleagues
- oKnowledge of Careflow system
- oKnowledge of medical terminology
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Medical Secretary - Band 3 in Gateshead employer: Gateshead Health
As a leading healthcare provider in the North East of England, we pride ourselves on being an excellent employer that values innovation, care, openness, respect, and engagement. Our supportive work culture is enhanced by various staff networks and a strong focus on employee wellbeing through our 'Balance' programme, ensuring that all staff have access to resources that promote a healthy work-life balance. With opportunities for professional growth and development within a dynamic team at the Queen Elizabeth Hospital, we are committed to providing a rewarding and meaningful career in the medical field.
StudySmarter Expert Advice🤫
We think this is how you could land Medical Secretary - Band 3 in Gateshead
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like Gateshead Health.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at Gateshead Health.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like Gateshead Health, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Medical Secretary - Band 3 in Gateshead
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Gateshead Health.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Gateshead Health.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Gateshead Health. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Gateshead Health. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Gateshead Health
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Gateshead Health’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
