At a Glance
- Tasks: Provide top-notch admin support to the Pre-assessment department and assist patients with their appointments.
- Company: Join a dedicated healthcare team focused on patient care and efficiency.
- Benefits: Gain valuable experience in the NHS, with opportunities for personal growth and development.
- Other info: Fast-paced environment with a focus on teamwork and patient confidentiality.
- Why this job: Make a real difference in patients' lives while honing your organisational skills.
- Qualifications: 2 GCSEs (A-C) or equivalent, admin experience, and familiarity with Microsoft Office.
The predicted salary is between 23970 - 25674 € per year.
To provide a high-quality administration service to the Pre-assessment department. To serve and support all patients attending for an appointment, providing comprehensive administrative and clerical support to the pre-assessment nurses with day-to-day tasks, ensuring the smooth running of the service.
Main duties of the job:
- Provide prompt, efficient reception service to patients, visitors and staff.
- Ensure effective communication and information flows both internally and externally.
- Ensure all information and patient's notes are available to the nurses for clinic.
- Arrange interpretation services for any relevant appointments.
- Gather information for team members from other teams and agencies as required.
- Contribute to delivering a high quality, efficient and effective service by complying with all relevant policies and procedures.
- Ability to work under pressure.
- Attend and book patient's appointments for their clinic attendance within pre-assessment.
- Ensure clinic outcomes are recorded correctly within Careflow.
- Ability to prioritise workload.
- Maintain patient confidentiality at all times.
- Open clinics as requested by senior pre-assessment team.
Person Specification:
- 2 GCSE's grade A-C (maths and English) or equivalent NVQ.
- Experience of working within an administrative role.
- Experience of using Microsoft Office packages.
- Experience of working within the NHS or Healthcare environment.
- Excellent organisational skills with attention to detail.
- Ability to work autonomously or as part of a team.
- Positive approach to own development.
- Works well under pressure.
- An understanding of confidentiality within an NHS environment.
- Knowledge of medical terminology.
Disclosure and Barring Service Check: This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Surgical Pre-assessment Administrator in Gateshead employer: Gateshead Health
As a Surgical Pre-assessment Administrator, you will thrive in a supportive and dynamic healthcare environment that prioritises patient care and employee development. Our commitment to high-quality service is matched by our dedication to fostering a collaborative work culture, offering opportunities for professional growth and continuous learning. Located within the NHS framework, we provide a unique chance to make a meaningful impact on patient experiences while enjoying the benefits of a stable and rewarding career.
StudySmarter Expert Advice🤫
We think this is how you could land Surgical Pre-assessment Administrator in Gateshead
✨Tip Number 1
Get to know the company! Research the Pre-assessment department and understand their values. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to administration and patient care. Role-play with a friend or use our resources to boost your confidence and ensure you can articulate your skills effectively.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend relevant events. Building relationships can give you insider info about the role and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we often have exclusive opportunities listed there that you won’t find anywhere else. Don’t miss out!
We think you need these skills to ace Surgical Pre-assessment Administrator in Gateshead
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your relevant experience in administration, especially within healthcare. We want to see how your skills match the job description, so don’t be shy about showcasing your organisational skills and attention to detail!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about the role and how you can contribute to our pre-assessment team. Keep it concise but engaging – we love a bit of personality!
Showcase Your Communication Skills:Effective communication is key in this role. In your application, highlight any experiences where you’ve successfully communicated with patients or team members. We want to know you can keep those information flows smooth!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts!
How to prepare for a job interview at Gateshead Health
✨Know Your Role Inside Out
Make sure you thoroughly understand the responsibilities of a Surgical Pre-assessment Administrator. Familiarise yourself with the key tasks mentioned in the job description, like providing administrative support and ensuring effective communication. This will help you demonstrate your knowledge and enthusiasm during the interview.
✨Showcase Your Organisational Skills
Since this role requires excellent organisational skills, prepare examples from your past experiences where you've successfully managed multiple tasks or prioritised workloads. Be ready to discuss how you handle pressure and maintain attention to detail, as these are crucial for the position.
✨Brush Up on Medical Terminology
Having a basic understanding of medical terminology can set you apart from other candidates. Take some time to review common terms related to pre-assessment processes. This will not only show your commitment but also help you communicate effectively with the nursing team.
✨Prepare Questions for Them
Interviews are a two-way street, so think of insightful questions to ask about the team dynamics, the challenges they face, or how success is measured in this role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
