Medical Secretary - Cardiology in Gateshead

Applications are invited from hard working and organised individuals to provide a high quality secretarial and administrative service based within the Cardiology Department within the Medicine Business Unit. You will be based at the Queen Elizabeth Hospital.

Main duties of the job

• You should have previous secretarial/administrative experience, preferably within an acute medical setting.
• Good written and verbal communication skills are essential together with good organisational and planning skills.
• You should possess RSA/OCR III in Text/Word Processing or have the equivalent level of experience or be working towards this.
• You should also have knowledge of a range of secretarial procedures and software programmes.
• A working knowledge of CareFlow (Patient Administration System) is also desirable.
• You should also have an understanding of medical terminology.
• NVQ Level III in Business Administration or equivalent experience is essential.
• An Audio typing certificate or relevant experience is desirable.
• The post holder will be expected to prioritise their work on a daily basis using a significant amount of initiative and discretion in the discharge of all duties.
• Duties will include typing of clinical correspondence, co-ordinating multi-disciplinary team meetings, booking appointments, data collection and filing of orphan data.
• You will also be expected to retrieve case notes and record patient activity and outcomes on Careflow.

Job responsibilities

• Provide a high quality clinical typing service as delegated by the Senior Medical Secretary, including clinic instructions/outcomes, minutes from meetings, populate information into report templates, type ward rounds, update routine information in procedural documents etc.
• Action tasks arising from typing; including updating systems, outcome codes, recording OCPS, completing required documentation such as VBC PAT form, internal re-referral, ITP & image transfer and escalating to the Senior Medical Secretary for resolution if required.
• Virtual Clinic or Multi-Disciplinary Team Meeting support where required as delegated by the Senior Medical Secretary (e.g. populating pro forma, attending and following up actions from clinic, live typing).
• Provide information to assist performance reporting and resolution of queries or complaints (e.g. DATIX) as required.
• To contribute as delegated by the Senior Medical Secretary to ensure the effective and efficient delivery of the clinical administration function.

Person Specification

• Qualifications
• NVQ 3 Certificate in Business Administration or equivalent experience
• RSA 3 in Typing or Word Processing or equivalent experience
• Experience
• Experience of working in NHS or healthcare environment
• Experience of working in secretarial or office environment
• Experienced in using Microsoft Office packages
• Skills
• Effective written and oral communication skills.
• Ability to demonstrate good organisational planning skills.
• Willingness to update knowledge and skills as part of continuous personal development plan.
• Ability to work autonomously and also as part of a team, developing good working relationships with colleagues.
• Knowledge of Careflow system.
• Knowledge of medical terminology.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.