Bowel Cancer Screening Hub Officer – Admin & Call Centre in Gateshead

Bowel Cancer Screening Hub Officer – Admin & Call Centre in Gateshead

Gateshead Full-Time 23900 - 25600 € / year (est.) No home office possible
Gateshead Health

At a Glance

  • Tasks: Support NHS cancer screening by managing calls and processing samples.
  • Company: Join Gateshead Health, a key player in the North East Bowel Cancer Screening Programme.
  • Benefits: Gain valuable experience in healthcare administration with a supportive team.
  • Other info: Dynamic role with opportunities to grow in the healthcare sector.
  • Why this job: Make a real difference in cancer screening for a population of 9 million.
  • Qualifications: GCSEs in Maths and English, plus NVQ Level 2 in Office Administration.

The predicted salary is between 23900 - 25600 € per year.

Gateshead Health is looking for a Screening Officer to join the North East Bowel Cancer Screening Programme Hub, which serves a population of 9 million. This role encompasses administrative, laboratory, and call center functions, including processing returned screening samples and managing the Freephone helpline.

The ideal candidate will have GCSE Grades A-C in Mathematics and English, along with an NVQ Level 2 in Office Administration. You will play a vital role in supporting NHS cancer screening initiatives through efficient communication and mail processing.

Bowel Cancer Screening Hub Officer – Admin & Call Centre in Gateshead employer: Gateshead Health

Gateshead Health is an exceptional employer, offering a supportive work culture that prioritises employee well-being and professional development. As part of the North East Bowel Cancer Screening Programme Hub, you will have the opportunity to contribute to vital NHS initiatives while enjoying comprehensive training and growth opportunities in a collaborative environment. Located in the heart of Gateshead, our team thrives on making a meaningful impact in the community, ensuring that every employee feels valued and empowered in their role.

Gateshead Health

Contact Detail:

Gateshead Health Recruiting Team

StudySmarter Expert Advice🀫

We think this is how you could land Bowel Cancer Screening Hub Officer – Admin & Call Centre in Gateshead

✨Tip Number 1

Get to know the company! Research Gateshead Health and the North East Bowel Cancer Screening Programme. Understanding their mission and values will help you tailor your approach during interviews and show that you're genuinely interested.

✨Tip Number 2

Practice your communication skills! Since this role involves managing a Freephone helpline, being able to communicate clearly and effectively is key. Try role-playing common call scenarios with a friend to build your confidence.

✨Tip Number 3

Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips about the application process and what it’s really like to work in the Screening Hub.

✨Tip Number 4

Apply through our website! We make it super easy for you to submit your application directly. Plus, it shows you’re proactive and keen to join the team. Don’t miss out on this opportunity!

We think you need these skills to ace Bowel Cancer Screening Hub Officer – Admin & Call Centre in Gateshead

Administrative Skills
Communication Skills
Customer Service Skills
Data Processing
Telephone Handling
Attention to Detail
Mathematics

Some tips for your application 🫑

Tailor Your CV:Make sure your CV highlights your relevant experience, especially in admin and call centre roles. We want to see how your skills align with the Bowel Cancer Screening Hub's needs!

Showcase Your Qualifications:Don’t forget to mention your GCSEs and NVQ Level 2 in Office Administration. We’re looking for candidates who meet these requirements, so make them stand out in your application!

Be Clear and Concise:When writing your cover letter, keep it straightforward. We appreciate clarity, so get to the point about why you’re a great fit for the role and how you can support NHS cancer screening initiatives.

Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you don’t miss any important updates during the process!

How to prepare for a job interview at Gateshead Health

✨Know Your Role Inside Out

Make sure you thoroughly understand the responsibilities of a Bowel Cancer Screening Hub Officer. Familiarise yourself with the North East Bowel Cancer Screening Programme and be ready to discuss how your skills in administration and call centre operations can contribute to the team.

✨Brush Up on Your Maths and English

Since GCSE Grades A-C in Mathematics and English are essential, it’s a good idea to review basic concepts. Be prepared to demonstrate your proficiency in these areas during the interview, as they may ask you situational questions that require clear communication and numerical understanding.

✨Show Your Passion for NHS Initiatives

Express your enthusiasm for supporting NHS cancer screening initiatives. Share any relevant experiences or motivations that drive your interest in this role, as it will show your commitment to making a difference in the community.

✨Prepare for Call Centre Scenarios

Since managing a Freephone helpline is part of the job, think about common call centre scenarios you might face. Practice your responses to potential questions about handling difficult callers or processing sensitive information, as this will demonstrate your readiness for the role.