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- Tasks: Join our admin team to support cancer care by managing patient details and reception duties.
- Company: Be part of the Northern Gynaecological Oncology Centre at Queen Elizabeth Hospital, Gateshead.
- Benefits: Enjoy a supportive work environment with health initiatives and flexible working options.
- Why this job: Make a real impact in patient care while gaining valuable admin experience in a dynamic team.
- Qualifications: Previous admin experience and proficiency in Microsoft Office are essential.
- Other info: A DBS check will be required for this role.
The predicted salary is between 24000 - 36000 £ per year.
We are looking to recruit a highly motivated and enthusiastic person to join our admin team within the Gynae Oncology and Colposcopy Department at the Queen Elizabeth Hospital in Gateshead. The admin team within the Gynae Oncology service supports the delivery of cancer care to patients from across the region referred to the Trust for specialist cancer care.
In this role, you will provide admin support to the secretaries, cover clinic reception, book in patients, and ensure all details are correct on the system. You will also prepare notes for clinics and perform other general admin duties.
Main duties of the job
- Open and action incoming post and manage outgoing post (including scanning referrals to Central Booking)
- Prepare clinic notes and enter patient details into the MASEY system
- Cover the clinic front desk reception
- Scan direct referrals received to the Booking Centre
- Coordinate and track patient notes (requesting, tracking on Filefast, notes transfer/return, and orphan filing) and other information, including communication between hospital providers
- General photocopying, scanning, filing, stationery management, and runner activities
- Arrange interpreters and transportation in conjunction with the secretaries
About us
The Northern Gynaecological Oncology Centre (NGOC) Team at the Queen Elizabeth Hospital in Gateshead is a dedicated team, including five Consultant Gynaecological Oncologists, and a team of junior doctors and nurses specialized in Gynaecological Oncology.
Our team works closely with a wide range of medical specialists across the hospital and regional network, including medical and clinical oncologists, surgeons, pathologists, radiologists, and palliative care teams.
We prioritize the health and wellbeing of our staff and offer various support initiatives through our \’Balance\’ programme (balancegateshead.com) to ensure a positive and healthy working environment.
Job responsibilities
- Open and action incoming post and manage outgoing post, including scanning referrals to Central Booking
- Prepare clinic notes and enter patient details into the MASEY system
- Cover the clinic front desk reception
- Scan direct referrals received to the Booking Centre
- Coordinate and track patient notes and information between hospital providers
- Perform general photocopying, scanning, filing, and stationery management
- Arrange interpreters and transportation as needed
Person Specification
- Experience in administrative roles
- Proficiency in Microsoft Office
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975. A disclosure check will be required to ensure suitability for the role.
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Clerical Assistant/Reception employer: Gateshead Health
Contact Detail:
Gateshead Health Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Clerical Assistant/Reception
✨Tip Number 1
Familiarise yourself with the MASEY system and other relevant software used in healthcare administration. This will not only boost your confidence but also demonstrate your proactive approach to learning essential tools for the role.
✨Tip Number 2
Network with current or former employees of the Gynae Oncology and Colposcopy Department. They can provide valuable insights into the team dynamics and expectations, which can help you tailor your approach during interviews.
✨Tip Number 3
Prepare to discuss your experience in managing patient information and handling administrative tasks efficiently. Think of specific examples where you've demonstrated these skills, as they are crucial for this role.
✨Tip Number 4
Show your enthusiasm for working in a healthcare environment by researching the Northern Gynaecological Oncology Centre. Understanding their mission and values will help you convey your genuine interest during the application process.
We think you need these skills to ace Clerical Assistant/Reception
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant administrative experience, particularly in healthcare settings. Emphasise your proficiency in Microsoft Office and any previous roles that involved patient interaction or support.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the Gynae Oncology department. Mention specific skills that align with the job responsibilities, such as managing post, preparing clinic notes, and coordinating patient information.
Highlight Relevant Experience: In your application, clearly outline any previous administrative roles you've held. Include examples of tasks similar to those listed in the job description, like handling patient details or managing reception duties.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for an administrative role.
How to prepare for a job interview at Gateshead Health
✨Know the Role Inside Out
Make sure you thoroughly understand the responsibilities of a Clerical Assistant/Receptionist in the Gynae Oncology and Colposcopy Department. Familiarise yourself with tasks like managing patient notes, handling incoming and outgoing post, and using the MASEY system.
✨Showcase Your Admin Skills
Highlight your previous administrative experience during the interview. Be prepared to discuss specific examples of how you've successfully managed tasks such as filing, photocopying, and coordinating information between departments.
✨Demonstrate Your Communication Skills
As this role involves interaction with patients and medical staff, it's crucial to exhibit strong communication skills. Practice clear and concise responses, and be ready to explain how you would handle difficult situations or communicate sensitive information.
✨Research the Team and Environment
Learn about the Northern Gynaecological Oncology Centre and its team dynamics. Understanding their approach to patient care and the importance of collaboration will help you align your answers with their values and demonstrate your enthusiasm for joining their team.
