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- Tasks: Lead and develop services in Obstetrics, Gynaecology, IVF, and Paediatrics.
- Company: Join a pioneering foundation trust known for exceptional patient care since 2005.
- Benefits: Enjoy a supportive work environment with health initiatives and diverse staff networks.
- Why this job: Make a real impact on patient care while working in a collaborative and innovative culture.
- Qualifications: Experience in service management and team leadership is essential.
- Other info: Flexible working styles encouraged; perfect for aspiring leaders looking to grow.
The predicted salary is between 43200 - 72000 £ per year.
We are looking for an ambitious and talented leader with a track record of developing services and building great teams. This post is an excellent opportunity for both an established or an aspiring Service Line Manager to support operational delivery and performance within the Surgical Business Unit. You will play a key role in supporting the Trust's post elective recovery programme, working across organisational boundaries to ensure delivery of excellent patient care. The service portfolio will include Obstetrics, Gynaecology, IVF and Paediatrics.
You will be working within a triumvirate structure including the clinical leads and matron for the services. You will be an engaging leader with a flexible style who can motivate staff across a wide portfolio of areas and have experience and understanding of what it takes to run a successful management team. This role provides the opportunity to contribute to and influence both strategic and business planning cycles.
The Service Line Manager will be responsible and accountable for the overall management of the Service Line(s) and service line staff. This will include developing strategic business plans and performance management frameworks and processes to ensure delivery of all key quality, activity, workforce and financial targets and to ensure the service we offer to patients is of the highest quality, safety and efficiency.
Based in the North East of England, we provide a range of hospital and community health services from our leading facilities, including the Queen Elizabeth Hospital, Blaydon urgent care centre and Bensham Hospital, all within Gateshead. Established in 2005, we were one of the first foundation trusts in the country and since then have consistently achieved the highest levels of care for patients. We now employ around 4,800 staff and currently provide 444 hospital beds across the Gateshead region.
Our values should be the 'golden thread' which runs through everything we do – they are the core of who we are. Our five values can easily be remembered by the simple acronym ICORE; Innovation, Care, Openness, Respect, Engagement. We have a number of staff networks including the Global Ethnic Majority (GEM) network, D-Ability network, LGBTQ+ Network and the Women's Network, to challenge us and help us to constantly improve. Our Armed Forces network is one of our emerging networks.
The health and wellbeing of our staff is one of our highest priorities, and we offer a range of support and initiatives as part of our 'Balance' programme to cater for our diverse workforce, so that your individual needs can be supported, allowing you a happy and healthy working experience with us.
For further details / informal visits contact: Name: Amy Muldoon Job title: Director of Operations - Surgery Email address: amy.muldoon@nhs.net Telephone number: 0191 4453049
Service Line Manager employer: Gateshead Health NHS Foundation Trust
Contact Detail:
Gateshead Health NHS Foundation Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Line Manager
✨Tip Number 1
Familiarise yourself with the specific services mentioned in the job description, such as Obstetrics, Gynaecology, IVF, and Paediatrics. Understanding the nuances of these areas will help you demonstrate your knowledge and passion during any discussions or interviews.
✨Tip Number 2
Network with current or former employees of the Surgical Business Unit. Engaging with them can provide valuable insights into the organisational culture and expectations, which you can leverage to tailor your approach when applying.
✨Tip Number 3
Highlight your leadership style and experience in motivating teams during any informal conversations or networking events. Being able to articulate how you engage and inspire staff will resonate well with the hiring team.
✨Tip Number 4
Research the Trust's values, particularly the ICORE acronym (Innovation, Care, Openness, Respect, Engagement). Be prepared to discuss how your personal values align with theirs, as this will show that you are a good cultural fit for the organisation.
We think you need these skills to ace Service Line Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in service management, team leadership, and operational delivery. Use specific examples that demonstrate your ability to develop services and build effective teams.
Craft a Compelling Cover Letter: Write a cover letter that reflects your understanding of the role and the organisation's values. Emphasise your leadership style and how it aligns with their focus on innovation, care, openness, respect, and engagement.
Showcase Relevant Achievements: In your application, include quantifiable achievements that illustrate your success in managing service lines or similar roles. This could involve improving patient care metrics or leading successful projects within a healthcare setting.
Research the Organisation: Familiarise yourself with the Trust’s post elective recovery programme and the specific services mentioned in the job description. Understanding their operations will help you articulate how you can contribute to their goals during the application process.
How to prepare for a job interview at Gateshead Health NHS Foundation Trust
✨Understand the Service Line
Familiarise yourself with the specific services under the Surgical Business Unit, such as Obstetrics, Gynaecology, IVF, and Paediatrics. Be prepared to discuss how your experience aligns with these areas and how you can contribute to their development.
✨Showcase Leadership Skills
As a Service Line Manager, you'll need to demonstrate your leadership style. Prepare examples of how you've successfully motivated teams in the past, especially in challenging situations, and be ready to discuss your approach to engaging staff across diverse portfolios.
✨Align with Core Values
The organisation's values are crucial. Make sure you understand ICORE (Innovation, Care, Openness, Respect, Engagement) and think of examples from your past experiences that reflect these values. This will show that you are a good cultural fit.
✨Prepare for Strategic Discussions
Be ready to discuss your experience with strategic business planning and performance management frameworks. Think about how you would approach setting and achieving key quality, activity, workforce, and financial targets within the service line.
