At a Glance
- Tasks: Support planning and building control services by turning data into actionable insights.
- Company: Join Gateshead Council, a forward-thinking organisation dedicated to community growth.
- Benefits: Enjoy competitive salary, generous leave, flexible working, and excellent pension scheme.
- Other info: Collaborative team culture with a focus on continuous improvement and employee wellbeing.
- Why this job: Make a real impact in your community while developing your skills in a supportive environment.
- Qualifications: Level 2 in English and Maths, strong IT skills, and experience with data analysis tools.
The predicted salary is between 36900 - 45100 £ per year.
Who We Are & What We Stand For
Do you want to help make Gateshead a place where everyone thrives?
If that sounds like you, keep reading - we might be the perfect match. We’re delighted that you’re interested in working with us. You’d be joining us at a very exciting time.
We pride ourselves on our ambitious and forward-thinking approach to taking care of Gateshead and its people, and we passionately believe that our employees reflect that spirit in truly enabling Gateshead to thrive.
At Gateshead Council you’d be a highly valued member of a team that recognises and respects the skills that you bring to your role, encourages creativity and passionately advocates a great work / life balance.
Our actions speak louder than words, and with flexi-time and hybrid working available across many of our roles, as well as a full suite of outstanding employee benefits, we’re confident that it isn’t just the salary that attracts our staff.
Help shape the future of Gateshead by turning data into insight and providing outstanding support for Planning and Building Control services.
The Development Management and Building Control team plays a key role in shaping the city by supporting sustainable growth, development and compliance.
We work closely with colleagues, customers, developers and elected members to deliver an efficient, customer-focused service.
As part of the Technical Support function, the team provides the information, systems, reporting and administrative support that enable Planning and Building Control services to operate effectively and meet statutory requirements.
Use your analytical skills, customer focus and digital expertise to support vital planning and building control services that make a difference to our city.
- What You Will Get To Do
- Be the first point of contact for Development Management and Building Control enquiries, providing support through reception, telephone and email channels.
- Maintain and update planning and building control webpages and information resources.
- Coordinate speaking requests and support the administration of Planning and Development Committee meetings, including producing agendas, presentations and updates.
- Produce, publish and maintain management information and statutory reports using Excel and Power BI.
- Use SQL to extract, transform and analyse data to support performance reporting, Freedom of Information requests and service intelligence.
- Monitor and review quality assurance procedures and systems, using data and performance information to identify improvements and recommend changes.
- Maintain accurate records and support the effective management of information, data and reporting processes.
- Contribute to service improvement initiatives and undertake other duties appropriate to the grade and nature of the role
Join a collaborative team where data, customer service and continuous improvement come together to support the delivery of high-quality planning services.
- What You Will Bring
- Educated to Level 2 standard (or equivalent) in English and Maths, with strong IT skills and experience of Microsoft Office applications.
- Knowledge of Power BI, SQL and database systems, with the ability to organise, manage and analyse data effectively.
- Experience of working within administrative and clerical processes, maintaining accurate records and managing information.
- Experience of delivering excellent customer service and confidently dealing with enquiries from members of the public.
- Understanding of Freedom of Information (FOI), Environmental Information Regulations (EIR) and data protection requirements, including GDPR.
- Experience of using Excel for data analysis, including formulas, pivot tables and charts, and familiarity with automation tools such as Power Query or Power Automate.
- Excellent verbal and written communication skills, with the ability to present complex information clearly to non-technical audiences and work effectively as part of a collaborative team.
- What’s In It For You
- Competitive Salary: We offer fair and transparent pay that reflects your skills and experience.
- Outstanding Pension Scheme: We don’t just offer a great salary we invest in your future too. Find out what benefits a Local Government Pension provides: https://twpf. info
- Generous Annual Leave: Enjoy 28 days of annual leave, rising to 32 days after 5 years (2 of which can be fixed by the Council), plus the option to buy up to 10 extra days.
- Flexible Working Hours: Benefit from up to 26 flexi days per year (subject to business needs), giving you more control over your time.
- Hybrid & Flexible Working: We support a healthy work-life balance with flexible and hybrid working options.
- Learning & Development: Access a wide range of training, development, and progression opportunities to help you grow your career.
- Health & Wellbeing Support: From discounted gym memberships through our partner GLL to mental health resources, we care about your wellbeing.
- Cycle to Work Scheme: Save money and stay active with our tax-efficient cycle to work programme.
- Electric & Hybrid
- Car
Scheme: Get behind the wheel of a brand-new electric or hybrid vehicle through our salary sacrifice car scheme in partnership with NHS Fleet Solutions a cost-effective, environmentally friendly way to drive (after 12 months service).
- Exclusive Discounts & Salary
Sacrifice: Through our VIVUP employee benefits platform, enjoy discounts on shopping, travel, and services plus salary sacrifice options on white goods, electronics, and more, helping you spread the cost of essential purchases (after 6 months service).
Our commitment to you
We are an equal opportunities employer and aim to have a culture and a workplace where our people feel a sense of belonging, are respected and empowered to do their best work.
We know that we deliver better services when our workforce reflects the full range of backgrounds and experiences in the society we serve.
We welcome applications from suitably qualified people from all sections of the community, regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation
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Information Officer in Gateshead employer: Gateshead Council
Gateshead Council is an exceptional employer that prioritises the health and wellbeing of its employees while making a significant impact on the community. With a strong commitment to work-life balance, flexible working options, and a comprehensive benefits package, including generous annual leave and professional development opportunities, we foster a collaborative and innovative work culture. Join us in shaping a healthier future for Gateshead, where your expertise will be valued and your contributions will lead to meaningful change.
StudySmarter Expert Advice🤫
We think this is how you could land Information Officer in Gateshead
✨Dive into Local Government Events
Get yourself to local government events and public sector job fairs. These are great for meeting recruiters and understanding what different organisations, like Gateshead Council, are looking for. Plus, it shows your genuine interest in the sector!
✨Join Relevant Networks
Look for communities focused on public sector careers. Whether it’s local networking groups or online forums, connecting with professionals in the field can provide insider knowledge and opportunities that you won’t find on typical job boards.
✨Utilise Your University’s Resources
If you’re freshly graduated or still studying, make the most of your university's careers service. They often have exclusive partnerships with companies like Gateshead Council and can help you get your foot in the door for these full-time public sector roles.
✨Stay Updated with Government Initiatives
Keep your finger on the pulse regarding new government projects and policies. Understanding current initiatives can give you a leg up in interviews, showing that you are informed and genuinely interested in making a difference in the public sector.
We think you need these skills to ace Information Officer in Gateshead
Some tips for your application 🫡
Highlight Relevant Experience:In the public sector, having experience in community engagement, policy analysis, or project management stands out. Make sure to showcase any previous roles or volunteer work that reflects your understanding of public service values and how they've shaped your career path.
Showcase Your Knowledge of the Sector:When you’re applying for a government role, it’s crucial to demonstrate your understanding of the current political landscape and public policies. Consider including articles you've written or relevant projects that underline your capability to engage with these concepts effectively.
Tailor Your CV to Reflect Core Competencies:Government positions often require a clear demonstration of competencies such as communication, teamwork, and problem-solving. Try to structure your CV to highlight these skills, using specific examples of how you’ve applied them in past experiences, ideally with quantifiable outcomes where possible.
Craft a Compelling Cover Letter:Your cover letter is your chance to tell your story and convey your passion for public service. Discuss why you want to work for Gateshead Council and how your values align with their mission. Be genuine and let your enthusiasm shine through—this can really set you apart from other candidates.
How to prepare for a job interview at Gateshead Council
✨Get to Know Public Sector Values
Before your interview with Gateshead Council, dig deep into their mission and values, especially how they align with public service and community impact. Understand the key policies or initiatives they are involved in – you’ll want to show that you genuinely care about serving the community.
✨Brush Up on Regulatory Knowledge
Brush up on the regulations, laws, and compliance standards relevant to the role you’re applying for. Since this is the government and public sector, they might throw technical questions related to policy frameworks or project management best practices that you'll need to navigate day-to-day.
✨Highlight Teamwork and Collaboration
The government sector thrives on collaboration. Be ready to discuss how you've successfully worked in diverse teams or involved stakeholders in your projects. Show us how you bring people together to get a common goal achieved – that's what public service is all about!
✨Prepare Real-Life Examples
Craft a few STAR (Situation, Task, Action, Result) stories that demonstrate your experience in similar roles. Whether it’s a project that made a difference in the community or a challenging situation you managed, be ready to express how your skills and experiences make you a valuable asset for Gateshead Council.
