At a Glance
- Tasks: Ensure high-quality services for vulnerable adults through data analysis and contract management.
- Company: Join Gateshead Council, a forward-thinking organisation dedicated to community wellbeing.
- Benefits: Enjoy competitive salary, generous leave, flexible working, and excellent pension scheme.
- Other info: Be part of a dynamic team that values creativity and work-life balance.
- Why this job: Make a real difference in people's lives while developing your career in a supportive environment.
- Qualifications: A Levels or equivalent experience in health and social care, with strong analytical and communication skills.
The predicted salary is between 29700 - 36300 £ per year.
As a Contract Management Officer, you will play a vital role in ensuring high-quality, safe and effective services for vulnerable adults.
Working at the heart of commissioning and service delivery, you will analyse data, manage contracts and build strong partnerships to drive continuous improvement.
You will oversee service monitoring, contribute to strategic planning and support the development of innovative, customer-focused solutions that deliver value for money and positive outcomes for communities.
What you'll get to do
- Analyse and communicate information with commissioning colleagues and operational support staff to assist in strategic planning and ensure safe and effective service delivery.
- Carry out contract reviews and follow up reports across commissioned services, establishing and maintaining effective scheme review and inspection programmes to ensure high-quality, cost-effective services that safeguard vulnerable adults.
- Develop and maintain relationships with a range of partners and service users to ensure that the planning, monitoring, review, and delivery of contracted services ensures the ongoing provision of customer-focused, quality services.
- Assist in the development of specifications, contracts and procurement of services including accreditations and financial checks.
- Create documentation and implement systems for monitoring services, incorporating quality control and assurance, to ensure contract compliance.
- Undertake specific project work as directed by the Commissioning Officer or Director.
- Collect, prepare and analyse statistical and other information effectively to inform future service development as required.
- Assist with provider/market development and implementing best practice and new models of service delivery.
- Attend and contribute to meetings with Officers, Members, other statutory and independent agencies, service users and carers.
A strong foundation in health and social care with knowledge of relevant policy, legislation, and regulatory frameworks, backed by A Levels (or equivalent) or demonstrable experience.
- Confidence communicating with impact able to engage and influence a wide range of stakeholders, from service users to senior colleagues, with clarity and professionalism.
- Relationship-building expertise skilled at creating and maintaining effective partnerships that support high-quality, person-centred services.
- A sharp analytical mindset able to gather, interpret and use data and information to inform decision-making and drive service improvements.
- Excellent written communication skills experienced in producing clear, concise reports for a variety of audiences, both internal and external.
- Resilient and organised approach to work confident working independently, prioritising competing demands and making sound decisions, while also contributing effectively as part of a team.
- Strong numerical and digital skills comfortable managing financial information or using data, with solid IT skills and a focus on delivering efficient, value-for-money services.
Do you want to help make Gateshead a place where everyone thrives?
If that sounds like you, keep reading - we might be the perfect match.
We're delighted that you're interested in working with us.
You'd be joining us at a very exciting time.
We pride ourselves on our ambitious and forward-thinking approach to taking care of Gateshead and its people, and we passionately believe that our employees reflect that spirit in truly enabling Gateshead to thrive.
At Gateshead Council you'd be a highly valued member of a team that recognises and respects the skills that you bring to your role, encourages creativity and passionately advocates a great work / life balance.
Our actions speak louder than words, and with flexi-time and hybrid working available across many of our roles, as well as a full suite of outstanding employee benefits, we're confident that it isn't just the salary that attracts our staff.
Turn insight into action.
Improve lives every day.
The Commissioning, Performance and Service Development Service at Gateshead Council plays a vital role in improving the lives of local people by ensuring high-quality, effective services are designed, delivered, and continuously improved.
The service leads on identifying needs across adult social care, children's services, and education, shaping and commissioning services in partnership with providers and stakeholders to achieve the best outcomes for residents.
It also oversees performance management, giving a clear understanding of how well services are supporting people, while driving service improvement through insight, innovation, and learning.
With responsibility for areas such as home-to-school transport, complaints and feedback, and strategic development, the service is at the heart of shaping responsive, efficient, and forward-thinking services that meet the needs of Gateshead's communities.
- Competitive Salary: We offer fair and transparent pay that reflects your skills and experience.
- Outstanding Pension Scheme: We don't just offer a great salary - we invest in your future too. Find out what benefits a Local Government Pension provides: https://twpf. info
- Generous Annual Leave: Enjoy 28 days of annual leave, rising to 32 days after 5 years (2 of which can be fixed by the Council), plus the option to buy up to 10 extra days.
- Flexible Working Hours: Benefit from up to 26 flexi days per year (subject to business needs), giving you more control over your time.
- Hybrid & Flexible Working: We support a healthy work-life balance with flexible and hybrid working options.
- Learning & Development: Access a wide range of training, development, and progression opportunities to help you grow your career.
- Health & Wellbeing Support: From discounted gym memberships through our partner GLL to mental health resources, we care about your wellbeing.
- Cycle to Work Scheme: Save money and stay active with our tax-efficient cycle to work programme.
- Electric & Hybrid
- Car
Scheme: Get behind the wheel of a brand-new electric or hybrid vehicle through our salary sacrifice car scheme in partnership with NHS Fleet Solutions - a cost-effective, environmentally friendly way to drive (after 12 months service).
- Exclusive Discounts & Salary
Sacrifice: Through our VIVUP employee benefits platform, enjoy discounts on shopping, travel, and services - plus salary sacrifice options on white goods, electronics, and more, helping you spread the cost of essential purchases (after 6 months service
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Contract Management Officer in Gateshead employer: Gateshead Council
Gateshead Council is an exceptional employer that prioritises the health and wellbeing of its employees while making a significant impact on the community. With a strong commitment to work-life balance, flexible working options, and a comprehensive benefits package, including generous annual leave and professional development opportunities, we foster a collaborative and innovative work culture. Join us in shaping a healthier future for Gateshead, where your expertise will be valued and your contributions will lead to meaningful change.
StudySmarter Expert Advice🤫
We think this is how you could land Contract Management Officer in Gateshead
✨Dive into Local Government Events
Get yourself to local government events and public sector job fairs. These are great for meeting recruiters and understanding what different organisations, like Gateshead Council, are looking for. Plus, it shows your genuine interest in the sector!
✨Join Relevant Networks
Look for communities focused on public sector careers. Whether it’s local networking groups or online forums, connecting with professionals in the field can provide insider knowledge and opportunities that you won’t find on typical job boards.
✨Utilise Your University’s Resources
If you’re freshly graduated or still studying, make the most of your university's careers service. They often have exclusive partnerships with companies like Gateshead Council and can help you get your foot in the door for these full-time public sector roles.
✨Stay Updated with Government Initiatives
Keep your finger on the pulse regarding new government projects and policies. Understanding current initiatives can give you a leg up in interviews, showing that you are informed and genuinely interested in making a difference in the public sector.
We think you need these skills to ace Contract Management Officer in Gateshead
Some tips for your application 🫡
Highlight Relevant Experience:In the public sector, having experience in community engagement, policy analysis, or project management stands out. Make sure to showcase any previous roles or volunteer work that reflects your understanding of public service values and how they've shaped your career path.
Showcase Your Knowledge of the Sector:When you’re applying for a government role, it’s crucial to demonstrate your understanding of the current political landscape and public policies. Consider including articles you've written or relevant projects that underline your capability to engage with these concepts effectively.
Tailor Your CV to Reflect Core Competencies:Government positions often require a clear demonstration of competencies such as communication, teamwork, and problem-solving. Try to structure your CV to highlight these skills, using specific examples of how you’ve applied them in past experiences, ideally with quantifiable outcomes where possible.
Craft a Compelling Cover Letter:Your cover letter is your chance to tell your story and convey your passion for public service. Discuss why you want to work for Gateshead Council and how your values align with their mission. Be genuine and let your enthusiasm shine through—this can really set you apart from other candidates.
How to prepare for a job interview at Gateshead Council
✨Get to Know Public Sector Values
Before your interview with Gateshead Council, dig deep into their mission and values, especially how they align with public service and community impact. Understand the key policies or initiatives they are involved in – you’ll want to show that you genuinely care about serving the community.
✨Brush Up on Regulatory Knowledge
Brush up on the regulations, laws, and compliance standards relevant to the role you’re applying for. Since this is the government and public sector, they might throw technical questions related to policy frameworks or project management best practices that you'll need to navigate day-to-day.
✨Highlight Teamwork and Collaboration
The government sector thrives on collaboration. Be ready to discuss how you've successfully worked in diverse teams or involved stakeholders in your projects. Show us how you bring people together to get a common goal achieved – that's what public service is all about!
✨Prepare Real-Life Examples
Craft a few STAR (Situation, Task, Action, Result) stories that demonstrate your experience in similar roles. Whether it’s a project that made a difference in the community or a challenging situation you managed, be ready to express how your skills and experiences make you a valuable asset for Gateshead Council.
