Assistant Team Manager - Family Help in Gateshead

Assistant Team Manager - Family Help in Gateshead

Gateshead Full-Time 31500 - 38500 £ / year (est.) Home office (partial)
Gateshead Council

At a Glance

  • Tasks: Support families and lead a team to create lasting change in Gateshead.
  • Company: Gateshead Council, dedicated to making the community thrive.
  • Benefits: Competitive salary, generous leave, flexible working, and excellent pension scheme.
  • Other info: Join a diverse team committed to professional growth and community impact.
  • Why this job: Make a real difference in children's lives while enjoying a supportive work environment.
  • Qualifications: Experience with vulnerable families and a Level 3 qualification in a relevant field.

The predicted salary is between 31500 - 38500 £ per year.

Who We Are & What We Stand For

Who We Are & What We Stand For

Do you want to help make Gateshead a place where everyone thrives?

If that sounds like you, keep reading - we might be the perfect match. We’re delighted that you’re interested in working with us. You’d be joining us at a very exciting time.

We pride ourselves on our ambitious and forward-thinking approach to taking care of Gateshead and its people, and we passionately believe that our employees reflect that spirit in truly enabling Gateshead to thrive.

At Gateshead Council you’d be a highly valued member of a team that recognises and respects the skills that you bring to your role, encourages creativity and passionately advocates a great work / life balance.

Our actions speak louder than words, and with flexi-time and hybrid working available across many of our roles, as well as a full suite of outstanding employee benefits, we’re confident that it isn’t just the salary that attracts our staff.

Families First: working alongside families to create lasting change

The Family Help service is a locality-based, multi-disciplinary team delivering high-quality support to children, young people and families through a whole‑family approach.

Working as part of the Families First Programme, the service brings together professionals across social care, family hubs, education, health and partner agencies to provide coordinated, early help and targeted interventions.

The team is focused on strong relationships, reflective practice and continuous improvement to ensure better outcomes and lasting change for families.

Building resilience, reducing need, transforming lives

What you will get to doport the operational leadership and day‑to‑day management of the Family Help Service within your locality.

  • Provide supervision, guidance and line management to Family Help practitioners, supporting high-quality practice and decision-making.
  • Represent the Families First service in multi‑agency forums, ensuring coordinated responses to meet the needs of children and families.
  • Promote staff wellbeing and development, identifying opportunities to strengthen practice and professional growth.
  • Drive performance management and quality assurance activity, contributing to service improvement and inspection readiness.
  • Work collaboratively with partners to develop and strengthen the Family Help offer across your locality.
  • Lead on a thematic area of practice, contributing to service‑wide development and innovation.
  • Deputise for the Team Manager where required, contributing to leadership across the service.
  • Maintain your own professional development and model strong leadership practice.
  • What You Will Bring
  • Putting children first by supporting the whole family
  • A Level 3 qualification (or equivalent) in a relevant discipline (e. g. early help, youth work, education, housing or family support).
  • Substantial experience working with vulnerable children, young people and families, including complex casework and risk management.
  • Experience of supervising or managing practitioners, including supporting development and performance.
  • Strong knowledge of safeguarding, relevant legislation, national policy and family support programmes (including Family Hubs and Supporting Families).
  • Ability to lead multi‑agency working, chair or contribute effectively to meetings and build strong partnerships.
  • Excellent communication, organisational and IT skills, with experience of recording, reporting and managing workloads.
  • A full driving licence and access to a vehicle (or appropriate mobility support).

If successful you will have to apply for an enhanced disclosure.

  • What’s In It For You
  • Competitive Salary: We offer fair and transparent pay that reflects your skills and experience.
  • Outstanding Pension Scheme: We don’t just offer a great salary we invest in your future too. Find out what benefits a Local Government Pension provides: https://twpf. info
  • Generous Annual Leave: Enjoy 28 days of annual leave, rising to 32 days after 5 years (2 of which can be fixed by the Council), plus the option to buy up to 10 extra days.
  • Flexible Working Hours: Benefit from up to 26 flexi days per year (subject to business needs), giving you more control over your time.
  • Hybrid & Flexible Working: We support a healthy work‑life balance with flexible and hybrid working options.
  • Learning & Development: Access a wide range of training, development, and progression opportunities to help you grow your career.
  • Health & Wellbeing Support: From discounted gym memberships through our partner GLL to mental health resources, we care about your wellbeing.
  • Cycle to Work Scheme: Save money and stay active with our tax‑efficient cycle to work programme.
  • Electric & Hybrid
  • Car

Scheme: Get behind the wheel of a brand‑new electric or hybrid vehicle through our salary sacrifice car scheme in partnership with NHS Fleet Solutions a cost‑effective, environmentally friendly way to drive (after 12 months service).

  • Exclusive Discounts & Salary

Sacrifice: Through our VIVUP employee benefits platform, enjoy discounts on shopping, travel, and services plus salary sacrifice options on white goods, electronics, and more, helping you spread the cost of essential purchases (after 6 months service).

Our commitment to you

We are an equal opportunities employer and aim to have a culture and a workplace where our people feel a sense of belonging, are respected and empowered to do their best work.

We know that we deliver better services when our workforce reflects the full range of backgrounds and experiences in the society we serve.

We welcome applications from suitably qualified people from all sections of the community, regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation.

Please note

As a Disability Confident employer, we guarantee an interview to all disabled applicants who meet the essential criteria for the role.

However, in high‑volume recruitment situations, it may not always be practicable to interview every eligible candidate.

In such cases, we may need to prioritise those who best meet the essential criteria, based on the information provided in the application.

Additionally, the Council reserves the right to close this vacancy early or adjust the shortlisting criteria, including the pass mark for interview selection, to ensure a fair and manageable recruitment process.

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Assistant Team Manager - Family Help in Gateshead employer: Gateshead Council

Gateshead Council is an excellent employer, offering a supportive work culture that prioritises the well-being and development of its staff. As a Children's Registered Manager, you will have the opportunity to make a meaningful impact on the lives of children and young people while benefiting from a competitive salary, generous pension scheme, and ongoing professional growth opportunities in a dynamic environment.

Gateshead Council

Contact Details:

Gateshead Council Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Assistant Team Manager - Family Help in Gateshead

Dive into Local Community Groups

Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Gateshead Council.

Attend Social Work Events and Workshops

Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Gateshead Council!

Showcase Your Passion and Expertise

Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Gateshead Council, will notice your enthusiasm!

Leverage Your Network

Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Gateshead Council or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.

We think you need these skills to ace Assistant Team Manager - Family Help in Gateshead

Communication Skills
Problem-Solving Skills
Flexibility
Organizational Skills
Teamwork
Compassion
Adaptability

Some tips for your application 🫡

Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.

Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!

Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!

Tailor Your Application to Gateshead Council:Before hitting send, make sure to tailor your application specifically to Gateshead Council! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!

How to prepare for a job interview at Gateshead Council

Understanding the Role of Empathy

In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.

Demonstrating Knowledge of Frameworks

Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.

Showcasing Your Multi-Disciplinary Skills

In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.

Preparing for Scenario-Based Questions

Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.