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- Tasks: Supervise a team of 100 cleaning staff across various sites, ensuring high standards.
- Company: Join Gateshead Council, a forward-thinking organisation dedicated to community wellbeing.
- Benefits: Enjoy competitive salary, generous leave, hybrid working, and excellent pension scheme.
- Why this job: Make a real difference in your community while developing your career.
- Qualifications: Experience in cleaning supervision and customer care; BICS qualification preferred.
- Other info: Inclusive workplace with strong commitment to diversity and employee wellbeing.
The predicted salary is between 30000 - 42000 £ per year.
Do you want to help make Gateshead a place where everyone thrives? If that sounds like you, keep reading - we might be the perfect match. We’re delighted that you’re interested in working with us. You’d be joining us at a very exciting time.
We pride ourselves on our ambitious and forward-thinking approach to taking care of Gateshead and its people, and we passionately believe that our employees reflect that spirit in truly enabling Gateshead to thrive. At Gateshead Council you’d be a highly valued member of a team that recognises and respects the skills that you bring to your role, encourages creativity and passionately advocates a great work / life balance. Our actions speak louder than words, and with flexi-time and hybrid working available across many of our roles, as well as a full suite of outstanding employee benefits, we’re confident that it isn’t just the salary that attracts our staff.
The Property, Assets and Traded Services team are pivotal in the Council’s building, asset and estates management, keeping Council properties, including Schools, clean, safe and healthy for all who use them. Our wider teams also take care of planned preventative maintenance programmes and capital project management and delivery.
About the role. Property, Assets and Traded Services are looking to recruit an Area Supervisor (Building Cleaning) on a permanent basis. The role will assist in the co-ordination of operational and procedural matters across the building cleaning service within an area of the borough, and support the development of the service. The role will provide direct support to the Operations Officer.
The successful candidate will operate within a designated geographical area managing approximately 100 cleaning operatives across 45 sites and various customers' homes. The supervisor will assist in the delivery of the building cleaning contracts across schools, public buildings, libraries, day centre, depots, offices, housing related properties and customers' homes in relation to Supporting Independence Service.
What you’ll be involved in...
- Supervise approximately 100 staff across around 45 buildings and various customers’ homes in line with appropriate HR guidance and legislation.
- Responsible for recruiting new employees, including conducting training, inductions, and BICS (British Institute of Cleaning Science) training for all staff.
- Ensure all activities comply with the Council’s Health and Safety Policy; carry out risk assessments and ensure employees follow safe systems of work.
- Manage compliance with cleaning specifications for schools and buildings to maintain high cleaning standards throughout.
- Assist the Supporting Independence Assistant, when required, in assessing customers’ needs for SIS and work with relevant partners to create appropriate support plans and specifications.
- Ensure cleaning and support activities are carried out effectively in line with support plans and cleaning specifications, maintaining high standards and responding appropriately to emergency situations.
- Review customer support plans to ensure they receive the correct level of support.
- Monitor sickness and attendance levels and, where necessary, carry out counselling and offer support as the direct line manager.
- Liaise with head teachers, business managers, and SIS customers while demonstrating a high level of customer care.
- Undertake any other responsibilities appropriate to the grade of the post.
What you’ll need to be successful...
- THE KNOWLEDGE
- Customer care and the provision of high-quality service
- Health and Safety Regulations
- THE QUALIFICATIONS
- Qualified to BICS (British Institute of Cleaning Science) Level 1 or equivalent
- Driving licence or access to mobility support
- THE EXPERIENCE
- Supervisory experience
- Experience working in the cleaning industry
- Experience undertaking cleaning inspections
What’s in it for you
- Competitive Salary: We offer fair and transparent pay that reflects your skills and experience.
- Outstanding Pension Scheme: We don’t just offer a great salary we invest in your future too.
- Generous Annual Leave: Enjoy 28 days of annual leave, rising to 32 days after 5 years, plus the option to buy up to 10 extra days.
- Hybrid & Flexible Working: We support a healthy work-life balance with flexible and hybrid working options.
- Learning & Development: Access a wide range of training, development, and progression opportunities to help you grow your career.
- Health & Wellbeing Support: From discounted gym memberships through our partner GLL to mental health resources, we care about your wellbeing.
- Cycle to Work Scheme: Save money and stay active with our tax-efficient cycle to work programme.
- Electric & Hybrid Car Scheme: Get behind the wheel of a brand-new electric or hybrid vehicle through our salary sacrifice car scheme.
- Exclusive Discounts & Salary Sacrifice: Through our VIVUP employee benefits platform, enjoy discounts on shopping, travel, and services.
Our commitment to you
We are an equal opportunities employer and aim to have a culture and a workplace where our people feel a sense of belonging, are respected and empowered to do their best work. At Gateshead Council we are an employer who embraces, and welcomes diversity, who’s truly inclusive and who demonstrates equality for all.
How to apply You can apply online using the link below. Within the form, you’ll be asked for details about you, your career history, skills, experiences and qualifications. We advise you to be as detailed and specific as possible, paying particular attention to any of the above which are relevant to the role to which you are applying.
Area Supervisor - Building Cleaning in Gateshead employer: Gateshead Council
Contact Detail:
Gateshead Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Area Supervisor - Building Cleaning in Gateshead
✨Tip Number 1
Network like a pro! Reach out to your connections in the cleaning industry or local community. You never know who might have a lead on the Area Supervisor role or can put in a good word for you.
✨Tip Number 2
Prepare for the interview by researching Gateshead Council and its values. Show us that you’re not just looking for any job, but that you genuinely want to contribute to making Gateshead a thriving place.
✨Tip Number 3
Practice common interview questions related to supervisory roles and health & safety regulations. We want to see that you’re confident and knowledgeable about the responsibilities of an Area Supervisor.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re serious about joining our team.
We think you need these skills to ace Area Supervisor - Building Cleaning in Gateshead
Some tips for your application 🫡
Be Yourself: When filling out your application, let your personality shine through! We want to see the real you and how you can contribute to making Gateshead a thriving place.
Tailor Your Application: Make sure to highlight your relevant experience and skills that match the Area Supervisor role. Show us how your background in cleaning supervision aligns with our goals at Gateshead Council.
Show Your Passion: Express your enthusiasm for the role and our mission. We love candidates who are genuinely excited about contributing to the community and improving the lives of others.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way to ensure we receive all your details correctly and can get back to you quickly.
How to prepare for a job interview at Gateshead Council
✨Know Your Stuff
Before the interview, make sure you understand the role of an Area Supervisor in Building Cleaning. Familiarise yourself with Gateshead Council's values and how they relate to maintaining high cleaning standards across various sites. This will show your genuine interest and help you answer questions more confidently.
✨Showcase Your Experience
Be ready to discuss your supervisory experience and any relevant qualifications, like BICS training. Prepare specific examples of how you've managed teams, handled compliance with health and safety regulations, or improved service quality in previous roles. This will demonstrate your capability to manage the responsibilities outlined in the job description.
✨Emphasise Customer Care
Since customer care is a key aspect of this role, think of instances where you've gone above and beyond for clients or customers. Be prepared to discuss how you would liaise with head teachers and business managers to ensure their needs are met, showcasing your commitment to high-quality service.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the team dynamics, challenges faced in the role, or opportunities for professional development. This not only shows your enthusiasm but also helps you gauge if the position aligns with your career goals.
