Non-Executive Director: Customer Experience & Commercial Growth

About the Humber Health Partnership

The Humber Health Partnership is one of the largest Groups in the NHS, with a turnover of £1.4 billion and 17,000 dedicated staff. Made up of Hull University Teaching Hospitals NHS Trust (HUTH) and Northern Lincolnshire and Goole NHS Foundation Trust (NLAG), we deliver world‑class secondary and tertiary care services to 1 500 000 people, as well as a wide range of community services across North and North East Lincolnshire, including district nursing, physiotherapy, psychology, podiatry, and specialist dental services. Working with the Hull York Medical School, we are a UK leader in research and innovation and a key partner in the Humber and North Yorkshire Integrated Care System.

Everything we do is guided by our vision: United by Compassion - Driving for Excellence. We are addressing regulatory and performance challenges while delivering a focused improvement programme to enhance patient care, strengthen financial sustainability, accelerate transformation, and build an engaged clinical workforce and positive safety culture. All the while, we remain committed to being a great place to work, with patients and communities at the heart of everything we do.

Role Overview

We are seeking a Non‑Executive Director (NED) and two Associate Non‑Executive Directors (ANEDs). The NED will chair our Performance, Finance, Digital & Estates Committee, providing leadership and oversight of organisational performance, quality, improvement, and delivery across the Group. As ANEDs, you will not participate in formal board votes but will be involved in board discussions and serve on board committees. ANED candidates will be considered for future NED roles on the board.

For all roles, we seek candidates with experience operating at a strategic or board level within a large, complex organisation, together with expertise in one or more of the following areas: improving customer, patient, or service‑user experience and outcomes; leading transformation and innovation through digital technologies; providing clinical leadership within nursing, allied health professions or primary care; or experience gained in the commercial sector. NEDs must have sufficient senior experience to cover the committee’s remit. Candidates should either live in or have a strong connection to the area the Group serves.

Diversity and Inclusion

We strive to build an inclusive and diverse Board and welcome expressions of interest from the widest possible range of backgrounds, particularly those under‑represented at board level in the NHS.

Application Process

For an informal conversation about the role and to discuss our expectations in more detail, please contact Carmel Bell (carmel.bell@gatenbysanderson.com) or Robin Staveley or Emily Smith (emily.smith@gatenbysanderson.com).

To view the job description and person specification, please scroll to the bottom of the page, tick to agree to the privacy policy, then click ‘Continue to full details’.

Documents

• Fit and Proper Person Declaration - New.docx

Recruitment Timetable

Closing date: 9am Monday 10th August 2026

Final interview and stakeholder activity: w/c 24th August 2026

How to Apply

• Please submit an up‑to‑date copy of your CV, along with a supporting statement that addresses the criteria set out in the person specification, using examples to demonstrate how you meet the essential requirements.
• A completed fit and proper person form – the template can be downloaded from the same place as the job description.
• Detail any employment or education gaps.
• Provide the names, positions, organisations, and contact details for your referees. Referees must be your line managers and cover at least two roles as a minimum. Please note, should you be appointed, you will be required to provide references covering your last 6 years of employment as per the new NHS Fit and Proper Person regulations. Where there have been gaps in employment, this six‑year period will be extended accordingly. Referees will only be contacted for those proceeding to the final stage – we will always gain your permission before we contact referees.
• Let us know any difficulty you may have with the indicative timetable.
• Check that your contact details are correct before you submit.

Once you have submitted your application, you will receive an automated email to confirm that you have applied. If you do not receive this email, please make contact with GatenbySanderson.