At a Glance
- Tasks: Lead the investigation of safeguarding complaints and ensure fair resolutions.
- Company: Join the Church of England in a pivotal reform programme.
- Benefits: Influence national safeguarding practices and contribute to meaningful change.
- Other info: Opportunity to engage with diverse stakeholders and drive long-term improvements.
- Why this job: Shape a new independent function that enhances public trust and accountability.
- Qualifications: Experience in ombudsman or regulatory environments, with strong judgement and integrity.
The predicted salary is between 49500 - 60500 £ per year.
Your chance to play a defining role in overseeing a new complaints framework at the heart of the Church of England’s reform programme to strengthen safeguarding and rebuild trust.
The Safeguarding Structures Reform Programme leads the Church of England’s work to strengthen safeguarding practice, improve consistency across its institutions and rebuild public trust through greater independence, transparency and accountability. At the heart of this work is the development of a new national safeguarding framework and a complaints process designed to provide a fair, consistent and transparent route for resolving concerns about how safeguarding matters have been handled.
This ambitious programme represents a unique opportunity to help shape a model that not only responds effectively to individual complaints but also contributes to long-term organisational learning and improvement. It is in this context that we are now seeking to appoint an Independent Safeguarding Complaints Adjudicator to lead the final ombudsman-style stage of this new process.
Acting with complete independence, you will investigate and determine complaints that remain unresolved following a standardised local complaints procedure, ensuring every case receives a fair, objective and evidence-based review. You will assess whether safeguarding concerns have been handled appropriately, produce clear and balanced written determinations, and make recommendations where improvements or remedial actions are required.
Beyond individual cases, you will play a pivotal role in evaluating the pilot, identifying themes and trends, highlighting examples of good practice, and informing the future design of safeguarding complaints handling across the Church of England. This is a rare opportunity to establish and develop a new independent function with significant influence on a high-profile national reform programme.
We are looking for a highly credible leader with substantial experience within an ombudsman, regulatory, complaints or adjudication environment. You will bring exceptional judgement, integrity and independence, alongside the ability to analyse complex information and reach balanced conclusions in often challenging and sensitive circumstances. Experience of trauma-informed practice is essential, as is the ability to engage constructively with a wide range of stakeholders while maintaining impartiality and professional integrity.
You will be motivated by public service, committed to fairness and natural justice, and capable of operating confidently under scrutiny. Your track record will speak to your ability to help build confidence, strengthen accountability and contribute to meaningful and lasting change.
Independent Safeguarding Complaints Adjudicator in England employer: GatenbySanderson
ARTICLE 19 is an exceptional employer that champions free expression and offers a dynamic work culture in the heart of London. With a strong commitment to employee growth, we provide opportunities for professional development and engagement in meaningful global initiatives. Our collaborative environment fosters innovation and empowers our team to make a significant impact on human rights worldwide.
StudySmarter Expert Advice🤫
We think this is how you could land Independent Safeguarding Complaints Adjudicator in England
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We think you need these skills to ace Independent Safeguarding Complaints Adjudicator in England
Some tips for your application 🫡
Highlight Relevant Experience:In the public sector, having experience in community engagement, policy analysis, or project management stands out. Make sure to showcase any previous roles or volunteer work that reflects your understanding of public service values and how they've shaped your career path.
Showcase Your Knowledge of the Sector:When you’re applying for a government role, it’s crucial to demonstrate your understanding of the current political landscape and public policies. Consider including articles you've written or relevant projects that underline your capability to engage with these concepts effectively.
Tailor Your CV to Reflect Core Competencies:Government positions often require a clear demonstration of competencies such as communication, teamwork, and problem-solving. Try to structure your CV to highlight these skills, using specific examples of how you’ve applied them in past experiences, ideally with quantifiable outcomes where possible.
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How to prepare for a job interview at GatenbySanderson
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✨Brush Up on Regulatory Knowledge
Brush up on the regulations, laws, and compliance standards relevant to the role you’re applying for. Since this is the government and public sector, they might throw technical questions related to policy frameworks or project management best practices that you'll need to navigate day-to-day.
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