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For Companies At a Glance
- Tasks: Lead a dynamic HR team and optimise processes for a top-notch employee experience.
- Company: Join Gateley, a forward-thinking legal and professional services group.
- Benefits: Enjoy competitive pay, bonuses, flexible working, and extensive learning opportunities.
- Why this job: Make a real impact in HR operations while developing your career in a supportive environment.
- Qualifications: Experience in HR operations and strong communication skills are essential.
- Other info: Diversity and inclusion are at our core; we value every unique perspective.
The predicted salary is between 36000 - 60000 £ per year.
About The Role
We are looking for a HR Operations Manager to work alongside our Senior HR Manager and wider HR team to support and deliver a first-class HR service. You will be responsible for overseeing the daily operations of the HR Administration team, ensuring an efficient and effective HR service delivery. The role involves managing HR processes and systems as well as leading a team of HR Administrators to support the Company’s goals. The successful candidate will be able to build and form strong working relationships across all levels of employees to deliver an efficient and effective HR Service. You will report directly into the Senior HR Manager and also work closely with our HR data team, Payroll and Reward team, as well as our HR Business Partners, HR Advisors and Recruitment team.
Duties and Responsibilities
- Lead and manage a team of HR Administrators, providing guidance and support, whilst working with the wider HR team to provide development opportunities, as well as helping to balance workloads across the team.
- Help ensure the Early Careers Administrators are trained and compliant with the HR processes they are also responsible for, including having the relevant checks in place to monitor this.
- Responsibility for leading and overseeing the onboarding process for the team, ensuring a positive candidate experience.
- Champion a positive end-user experience and be responsive to employee and manager needs.
- Ensuring compliance with all pre-employment checks for new joiners as well as ad-hoc screening checks for existing employees in line with the Company’s Employee Screening policy throughout the year.
- Responsibility for the relationship with our third party screening supplier Accurate and to act as an escalation point for the team.
- Oversee and optimise HR processes including lifecycle management.
- Collaborate with other departments to ensure HR initiatives align with organisational goals and objectives.
- Monitor and analyse HR metrics to identify trends and areas for improvement.
- Collaborate with stakeholders to deliver a seamless HR operations service and continuously improve the employee experience.
- Lead on projects to improve team operations.
- Support the transition of new systems.
- Manage workflow across the team, looking for efficiencies and opportunities to streamline processes and enhance workflow.
- Support the onboarding and integration of new acquisition businesses.
- Work closely with the payroll team to ensure clear and timely communication between teams and act as escalation point for any unresolved discrepancies or issues.
- Stay up-to-date with industry trends and best practices in HR operations.
Team
Our team of HR professionals work closely to support the group\’s business strategy. The team prides itself on supporting and driving employees\\\’ personal and professional wellbeing to ensure they can maximise their full potential.
Person
Candidates will be able to demonstrate the following attributes:
- Proven experience in HR operations or a similar role, preferably within professional services.
- Strong knowledge of HR Processes, systems and best practices.
- CIPD qualified (minimum level 5, level 7 would be advantageous).
- Ability to influence and negotiate at all levels, including senior stakeholders.
- Excellent organisation/time management skills.
- Thrive within a fast paced and progressive working environment.
- A client centric mindset focussed on enhancing the employee experience.
- Attention to detail with the ability to work under pressure and to tight deadlines.
- First class verbal and written communications skills.
- Proactive, resilient and self-motivated approach towards work.
- Previous working knowledge of Midland HR I-Trent HR System would be advantageous.
- Always maintain absolute confidentiality and exercise discretion.
- Able to work effectively both on an individual level and as part of a team.
About Us
The benefits: With support, coaching and feedback from some of the most engaging colleagues around our great development and progression opportunities will reward your commitment and loyalty. We offer a competitive remuneration package where you\\\’ll be rewarded for your individual performance with an opportunity to receive an annual bonus. In addition, we have a wide range of learning and development opportunities via our Learn platform to develop new skills and progress your career. Our My Flex comprehensive rewards package includes options covering annual leave (and the benefit of purchasing extra days), cycle to work, critical illness benefit, employee assistance programme, group personal pension, health care, season ticket loan and many more benefits (grade dependent). Finally, with Perks At Work/Home you can select a host of retail benefits that suit your needs alongside a Community Online Academy, free courses for all from fitness to coding to languages to hip hop dance.
About Gateley
Gateley is a forward thinking and straight talking legal and professional services group. We support more than 5,700 active clients, ranging from FTSE 100 companies to private individuals, in the UK and beyond. We are a group of formidable experts in all areas of law and business. The Gateley Story reflects our people and culture and the Gateley Team Spirit and values: Ambitious for Success, Forward Thinking, Room to Breathe, Trusted to Do, and Working Together. We recognise team members through the Gateley Team Spirit awards.
Diversity, Inclusion and Well Being
Diversity, inclusion and wellbeing are important to Gateley\’s culture and values. We recruit talented people from diverse backgrounds and provide equal opportunities regardless of age, sex, race, sexual orientation, disability, or culture. We offer flexible working patterns and are proud to be Gold Standard for Diversity and Inclusion Charter and Stonewall Diversity Champions. We emphasise a good work/life balance and flexibility in roles.
Additional Information
If you are successful in receiving an offer of a role with our company, a variety of pre-employment screening checks will be completed. The screening that takes place will be relevant to your role and will vary from role to role.
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HR Operations Manager employer: Gateley
Contact Detail:
Gateley Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land HR Operations Manager
✨Tip Number 1
Network like a pro! Reach out to current employees on LinkedIn or at networking events. Ask them about their experiences and the company culture; it’s a great way to get insider info and make a good impression.
✨Tip Number 2
Prepare for the interview by researching common HR scenarios and how you’d handle them. Think about your past experiences and be ready to share specific examples that showcase your skills and problem-solving abilities.
✨Tip Number 3
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role and keeping you top of mind for the hiring team.
✨Tip Number 4
Apply through our website for the best chance of landing that HR Operations Manager role. We love seeing candidates who take the initiative to engage directly with us!
We think you need these skills to ace HR Operations Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the HR Operations Manager role. Highlight your experience in HR operations and any relevant qualifications, like your CIPD status. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about HR and how you can contribute to our team. Be sure to mention specific experiences that demonstrate your ability to lead and manage HR processes.
Showcase Your Communication Skills: Since this role requires excellent verbal and written communication skills, make sure your application reflects that. Keep your language clear and professional, and don’t forget to proofread for any typos or errors!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you get all the updates directly from us. Plus, it shows you're keen on joining our team!
How to prepare for a job interview at Gateley
✨Know Your HR Processes
Make sure you brush up on your knowledge of HR processes and systems. Familiarise yourself with best practices in HR operations, as this will show that you’re not just a candidate but someone who understands the intricacies of the role.
✨Showcase Your Leadership Skills
As an HR Operations Manager, you'll be leading a team. Prepare examples of how you've successfully managed teams in the past, focusing on how you provided guidance and support while balancing workloads. This will demonstrate your capability to lead effectively.
✨Emphasise Collaboration
Highlight your experience in collaborating with various departments. Be ready to discuss how you’ve worked with stakeholders to align HR initiatives with organisational goals. This shows that you can work well across different teams, which is crucial for this role.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle HR challenges. Think about past experiences where you improved processes or enhanced employee experiences, and be ready to share those stories.
