At a Glance
- Tasks: Support the Executive team with admin tasks and collaborate with technical staff on projects.
- Company: Join a forward-thinking firm known for its diverse expertise in engineering and consultancy.
- Benefits: Enjoy competitive pay, bonuses, flexible working, and a range of learning opportunities.
- Other info: Diverse and inclusive culture with a focus on employee well-being and development.
- Why this job: Be part of a dynamic team that values your input and offers real career growth.
- Qualifications: Strong organisational skills, proficiency in Microsoft Suite, and excellent communication abilities.
The predicted salary is between 30000 - 40000 € per year.
The Technical Administrator’s role is to provide support to the Executive Administration team and Administration Manager to complete the administration requirements within their unit. This role involves supporting individuals and technical teams by providing efficient and effective administrative support. The Technical Administrator demonstrates strong organizational skills, effective time management, and the confidence to challenge when necessary. Being driven, proactive, and taking initiative is crucial.
You will be responsible for the following:
- Administrative duties consisting of mostly audio typing long reports, emails, scanning and photocopying.
- Collaborating with technical staff to ensure project deliverables are completed on time, within SLAs.
- Liaising with the company’s clients and ensuring high quality customer care.
- Organising all project related paperwork.
- Monitoring the progress of a project and promoting updates from technical employees within agreed SLA’s.
- Sorting and publishing incoming and outgoing project related emails.
- Ensure all enquiries are managed to agreed SLAs.
- Publishing to and updating the Business Management System (BMS).
- Answering telephone calls and taking clear and concise messages.
- Arranging appointments for site visits, updating the unit outlook calendar.
- Supporting Senior and Executive administrators.
At all times to comply with the requirements of the Company’s administrative, personnel procedures and Health & Safety regulations.
The person Candidates will be able to demonstrate the following attributes:
- An ‘expert’ of the GSP administration processes and duties.
- High proficiency in Microsoft Excel and Microsoft Suite.
- Experience of handling a broad range of customers on the telephone, providing a high-quality customer care and understanding.
- Experience of working in an administrative role.
- Experience of working with individuals across departments and liaising with external customers.
- Fast and efficient typing skills.
- Enthusiastic, committed and a fast learner with previous experience of a busy environment.
- Computer literate and fast, precise typing skills.
- Good time management skills, solid organisational skills and the ability to prioritise a varied workload.
- Ability to work on own initiative but understand the importance of working well within the team.
- Strong communication skills – both verbal and written.
The benefits include support, coaching and feedback from engaging colleagues, competitive remuneration package, learning and development opportunities, and a comprehensive rewards package.
Diversity, inclusion and well being is an important part of Gateley's culture and values. We recruit talented people from a diverse range of backgrounds and cultures, providing equal opportunities for all to join our team regardless of age, sex, race, sexual orientation, disability, or culture. We create an exciting and rewarding place to work that aims to fulfil everyone's potential and together to achieve personal and business goals.
If you are successful in receiving an offer of a role with our company, a variety of pre-employment screening checks will be completed.
Technical Administrator in Glasgow employer: Gateley
Gateley Smithers Purslow is an exceptional employer that prioritises employee development and well-being, offering a competitive remuneration package alongside extensive learning opportunities through our Learn platform. Our inclusive work culture fosters collaboration and innovation, ensuring that every team member feels valued and empowered to contribute to meaningful projects in civil and structural engineering. With flexible working patterns and a commitment to diversity, we create a rewarding environment where you can thrive both personally and professionally.
StudySmarter Expert Advice🤫
We think this is how you could land Technical Administrator in Glasgow
✨Tip Number 1
Network like a pro! Reach out to current employees at Gateley Smithers Purslow on LinkedIn or through mutual connections. A friendly chat can give you insider info and might just get your foot in the door.
✨Tip Number 2
Prepare for the interview by practising common questions related to administrative roles. Think about how your skills in organisation and time management can shine through. We want to see that you can handle the pressure!
✨Tip Number 3
Show off your tech skills! Be ready to demonstrate your proficiency in Microsoft Excel and other tools during the interview. Maybe even bring along a quick project you've worked on to showcase your abilities.
✨Tip Number 4
Don’t forget to follow up after your interview! A simple thank-you email can leave a lasting impression. It shows you're keen and professional, which is exactly what we love to see at StudySmarter.
We think you need these skills to ace Technical Administrator in Glasgow
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Technical Administrator role. Highlight your organisational skills, time management, and any relevant experience that shows you can handle administrative duties effectively.
Show Off Your Tech Skills:Since this role requires proficiency in Microsoft Excel and the Suite, don’t forget to mention your tech skills! If you've got experience with audio typing or managing project-related paperwork, make it known.
Demonstrate Customer Care Experience:The job involves liaising with clients, so share examples of how you've provided high-quality customer care in previous roles. This will show us that you understand the importance of communication and client satisfaction.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Gateley
✨Know Your Admin Processes
Familiarise yourself with the specific administrative processes and duties mentioned in the job description. Being able to discuss these confidently will show that you’re proactive and have done your homework.
✨Showcase Your Tech Skills
Make sure to highlight your proficiency in Microsoft Excel and the Microsoft Suite during the interview. Prepare examples of how you've used these tools effectively in past roles, especially in managing data or reports.
✨Demonstrate Customer Care Experience
Be ready to share specific instances where you provided high-quality customer care. Discuss how you handled challenging situations over the phone and what steps you took to ensure client satisfaction.
✨Emphasise Team Collaboration
Since the role involves liaising with technical staff and other departments, prepare to talk about your experience working in teams. Highlight how you’ve successfully collaborated on projects and communicated updates effectively.
