At a Glance
- Tasks: Support the Executive team with admin tasks and collaborate with technical staff on projects.
- Company: Join a forward-thinking firm specialising in engineering and professional services.
- Benefits: Competitive pay, bonuses, flexible working, and extensive learning opportunities.
- Other info: Enjoy a culture of diversity, inclusion, and personal growth.
- Why this job: Be part of a dynamic team making a real impact in diverse projects.
- Qualifications: Strong organisational skills, proficiency in Microsoft Suite, and excellent communication.
The predicted salary is between 30000 - 40000 £ per year.
The Technical Administrator’s role is to provide support to the Executive Administration team and Administration Manager to complete the administration requirements within their unit. This role involves supporting individuals and technical teams by providing efficient and effective administrative support. The Technical Administrator demonstrates strong organizational skills, effective time management, and the confidence to challenge when necessary. Being driven, proactive, and taking initiative is crucial.
You will be responsible for the following:
- Administrative duties consisting of mostly audio typing long reports, emails, scanning and photocopying.
- Collaborating with technical staff to ensure project deliverables are completed on time, within SLAs.
- Liaising with the company’s clients and ensuring high quality customer care.
- Organising all project related paperwork.
- Monitoring the progress of a project and promoting updates from technical employees within agreed SLA’s.
- Sorting and publishing incoming and outgoing project related emails.
- Ensure all enquiries are managed to agreed SLAs.
- Publishing to and updating the Business Management System (BMS).
- Answering telephone calls and taking clear and concise messages.
- Arranging appointments for site visits, updating the unit outlook calendar.
- Supporting Senior and Executive administrators.
- At all times to comply with the requirements of the Company’s administrative, personnel procedures and Health & Safety regulations.
The person:
- High proficiency in Microsoft Excel and Microsoft Suite.
- Experience of handling a broad range of customers on the telephone, providing high-quality customer care and understanding.
- Experience of working in an administrative role.
- Experience of working with individuals across departments and liaising with external customers.
- Fast and efficient typing skills.
- Enthusiastic, committed and a fast learner with previous experience of a busy environment.
- Computer literate and fast, precise typing skills.
- Good time management skills, solid organisational skills and the ability to prioritise a varied workload.
- Ability to work on own initiative but understand the importance of working well within the team.
- Strong communication skills – both verbal and written.
The benefits:
With support, coaching and feedback from some of the most engaging colleagues around, our great development and progression opportunities will reward your commitment and loyalty. We offer a competitive remuneration package where you'll be rewarded for your individual performance with an opportunity to receive an annual bonus. In addition, we have a wide range of learning and development opportunities via our Learn platform to develop new skills and progress your career. Our My Flex comprehensive rewards package includes options covering annual leave (and the benefit of purchasing extra days), cycle to work, critical illness benefit, employee assistance programme, group personal pension, health care, season ticket loan and many more benefits (grade dependent).
We are forward thinking and straight talking, our approach is to find solutions to the problems that our clients face. Gateley is a legal and professional services group, we are a group of formidable experts in all areas of law and business. Passionate problem solvers, we get our kicks from finding the right answers and getting our legal and business clients where they need to be. We support more than 5,700 active clients, ranging from FTSE 100 companies to private individuals, in the UK and beyond.
Diversity, inclusion and well being is an important part of Gateley's culture and values. We recruit talented people from a diverse range of backgrounds and cultures, providing equal opportunities for all to join our team regardless of age, sex, race, sexual orientation, disability, or culture. We create an exciting and rewarding place to work that aims to fulfil everyone's potential and together to achieve personal and business goals. We offer flexible working patterns to help our staff achieve a good work/life balance and we encourage candidates seeking flexibility in their next role to apply for any of our vacancies.
If you are successful in receiving an offer of a role with our company, a variety of pre-employment screening checks will be completed. Our screening checks can include but are not limited to your eligibility to work, professional and academic qualifications, any criminal records, your financial stability and references from previous employers. The screening that takes place will be relevant to your role and will vary from role to role.
Technical Administrator in Cardiff employer: Gateley
Gateley Smithers Purslow is an exceptional employer that prioritises employee development and well-being, offering a competitive remuneration package alongside extensive learning opportunities through our Learn platform. Our inclusive work culture fosters collaboration and innovation, ensuring that every team member feels valued and empowered to contribute to meaningful projects in civil and structural engineering. With flexible working patterns and a commitment to diversity, we create a rewarding environment where you can thrive both personally and professionally.
StudySmarter Expert Advice🤫
We think this is how you could land Technical Administrator in Cardiff
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the hunt for a Technical Administrator role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how you can contribute as a Technical Administrator. This will help you stand out and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Practice your communication skills! As a Technical Administrator, you'll need to liaise with clients and technical staff. Role-play common interview questions with a friend to boost your confidence and refine your responses.
✨Tip Number 4
Don't forget to apply through our website! It's the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Technical Administrator in Cardiff
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Technical Administrator role. Highlight your organisational skills, time management, and any relevant experience in administrative support that aligns with what we’re looking for.
Show Off Your Tech Skills:Since proficiency in Microsoft Excel and the Microsoft Suite is key, don’t forget to mention your experience with these tools. If you’ve got any specific examples of how you’ve used them effectively, share those too!
Demonstrate Your Communication Skills:Strong communication is crucial for this role. Use clear and concise language in your application, and if you have experience liaising with clients or technical teams, make sure to include that to show you can handle the demands of the job.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re proactive, which is exactly the kind of attitude we love at StudySmarter!
How to prepare for a job interview at Gateley
✨Know Your Stuff
Before the interview, make sure you’re familiar with the role of a Technical Administrator. Brush up on your Microsoft Excel and Suite skills, as well as any administrative tasks mentioned in the job description. Being able to discuss your experience with audio typing, project management, and customer care will show that you’re ready to hit the ground running.
✨Show Off Your Organisational Skills
Since this role requires strong organisational skills, prepare examples of how you've successfully managed multiple tasks or projects in the past. Think about times when you had to prioritise your workload or keep track of deadlines, and be ready to share those stories during the interview.
✨Communicate Clearly
Effective communication is key for this position. Practice articulating your thoughts clearly and concisely, both verbally and in writing. You might even want to prepare a few questions to ask the interviewer about the team dynamics or how they handle client communications, which will demonstrate your interest in collaboration.
✨Be Proactive and Positive
The company values a proactive attitude, so come prepared to discuss how you take initiative in your work. Share examples of when you’ve gone above and beyond to support your team or improve processes. A positive attitude can go a long way, so let your enthusiasm for the role shine through!
