Apprentice Technology Innovation Analyst in Birmingham
Apprentice Technology Innovation Analyst

Apprentice Technology Innovation Analyst in Birmingham

Birmingham Full-Time 18000 - 25000 £ / year (est.) No home office possible
Gateley

At a Glance

  • Tasks: Kickstart your IT career by supporting innovative technology solutions and collaborating with a dynamic team.
  • Company: Join Gateley, a forward-thinking legal and professional services group.
  • Benefits: Enjoy a competitive rewards package, flexible working, and learning opportunities.
  • Why this job: Make a real impact in tech innovation while gaining valuable skills and qualifications.
  • Qualifications: Five GCSEs (A*-C) and a Level 3 qualification; passion for technology is key.
  • Other info: Diverse and inclusive culture with excellent career growth potential.

The predicted salary is between 18000 - 25000 £ per year.

The role is to kickstart your career in IT as an Apprentice Technology Innovation Analyst and join our growing Technology Innovation team. You will work alongside Technology Innovation Analysts and directly support the Technology Innovation Lead, business stakeholders and clients to help design, develop, and deliver innovative technology solutions that drive productivity and efficiency for Gateley and its clients. This role supports innovative legal and business service delivery, assisting with process analysis, hands-on technical solution building, and the rollout of digital and AI-powered solutions, including workflow automation and document automation. You will help with adoption and optimisation of platforms such as Microsoft Copilot and similar technologies. As an apprentice, you will gain experience in a range of technology innovation activities, develop your skills, and contribute to the team’s success. You will work towards achieving a Level 4 Digital Product Manager qualification and complete the agreed apprenticeship programme to support your development and success in the role.

Your responsibilities include:

  • Providing administrative and project support to the Technology Innovation team.
  • Assisting with the creation of documentation such as user guides and training materials for solutions.
  • Supporting the development, testing, and maintenance of technology solutions based on project requirements.
  • Assisting with the configuration and rollout of AI assistant playbooks and workflows.
  • Supporting the development and refinement of prompts to maximise the effectiveness of AI assistants for end users.
  • Helping to provide training and support to users on new solutions.
  • Supporting the monitoring of solution usage and gathering feedback to inform continuous improvement.
  • Maintaining open and effective communication with users and stakeholders throughout solution delivery.
  • Liaising between business stakeholders, development team members, third parties, clients and others as required to deliver IT solutions for Gateley clients.
  • Assisting with raising the profile of Gateley’s technology capability to its clients.
  • Complying with company policies and procedures.

The above description is not an exhaustive list due to the nature of the role. Therefore, the job holder may be required from time to time to carry out other ad hoc tasks as requested.

Gateley Plc has a dynamic and collaborative IT department. We are continuing to grow our team across IT Service, Infrastructure, Architecture, Security, Change Management, Development and Technology Innovation, supporting the evolving needs of the business. Our Technology Innovation team is dynamic and collaborative, responsible for delivering transformational change and innovative technology driven solutions across the business and engaging and educating users in the usage and potential of technology. You will join a group of professionals passionate about leveraging technology to improve legal and business service delivery.

This opportunity would ideally suit an individual with a keen interest in technology and innovation, who is eager to learn and develop new skills in a professional environment. Applicants will need to have at least five GCSEs graded A* - C/9-4 (or equivalent), plus a Level 3 qualification to demonstrate the ability to learn at this level. Suitable Level 3 qualifications include A Levels (Grade C or above), T Level (Merit or above), BTEC Diploma (Merit or above).

Interest in technology platforms relevant to legal or professional services, such as document automation, workflow tools, and portal solutions.

Excellent written and verbal communication skills.

Ability to work independently and as part of a team.

Shows integrity and takes ownership of their actions.

Ability to prioritise work and manage deadlines.

Confident in supporting and training users in new technologies (with support and guidance).

A willingness to learn new skills and educate others.

Experience or interest in AI assistants (Copilot or similar), prompt engineering, or automation tools is desirable but not essential.

The benefits include a comprehensive rewards package with the potential for an annual bonus, learning and development opportunities via our Learn platform, and a flexible rewards program (My Flex) with options such as annual leave, cycle to work, critical illness benefit, employee assistance programme, pension, health care, season ticket loan, and more. Perks At Work/Home offers additional retail benefits, and a Community Online Academy with free courses across various subjects.

Gateley is a legal and professional services group dedicated to delivering practical solutions for clients. We are a diverse team with a shared set of values including Ambitious for Success, Forward Thinking, Room to Breathe, Trusted to Do and Working Together. We recognise and celebrate staff who demonstrate these values through the Gateley Team Spirit awards.

Diversity, inclusion and wellbeing are core to Gateley’s culture. We recruit from diverse backgrounds and cultures and provide equal opportunities for all. We support flexible working patterns to help achieve a good work/life balance. Gateley is recognised by The Law Society as a gold standard for Diversity and Inclusion and is a Stonewall Diversity Champion.

If you are offered a role, pre-employment screening checks may include eligibility to work, qualifications, criminal records, financial stability and references. The screening will be relevant to the role and will vary accordingly.

Apprentice Technology Innovation Analyst in Birmingham employer: Gateley

Gateley Plc is an excellent employer for aspiring technology professionals, offering a dynamic and collaborative work environment where innovation thrives. With a strong focus on employee growth, you will have access to comprehensive learning opportunities, flexible rewards, and a supportive culture that values diversity and inclusion. Join us in our commitment to leveraging technology to enhance legal and business services while enjoying a range of benefits designed to support your well-being and career development.
Gateley

Contact Detail:

Gateley Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Apprentice Technology Innovation Analyst in Birmingham

✨Tip Number 1

Network like a pro! Reach out to current employees at Gateley on LinkedIn or other platforms. Ask them about their experiences and any tips they might have for landing the Apprentice Technology Innovation Analyst role.

✨Tip Number 2

Prepare for interviews by brushing up on your tech knowledge. Familiarise yourself with tools like Microsoft Copilot and document automation. Show us you’re keen to learn and ready to dive into the tech world!

✨Tip Number 3

Practice your communication skills! You’ll need to liaise with various stakeholders, so being clear and confident in your conversations is key. Try mock interviews with friends or family to get comfortable.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team at Gateley.

We think you need these skills to ace Apprentice Technology Innovation Analyst in Birmingham

Project Support
Documentation Creation
Technical Solution Development
AI Assistant Configuration
Workflow Automation
User Training and Support
Communication Skills
Stakeholder Liaison
Time Management
Interest in Technology Platforms
Adaptability
Team Collaboration
Problem-Solving Skills
Learning Agility

Some tips for your application 🫡

Show Your Passion for Technology: When writing your application, let us see your enthusiasm for technology and innovation. Share any relevant experiences or projects that highlight your interest in tech solutions, especially those related to legal or professional services.

Tailor Your Application: Make sure to customise your application to fit the role of Apprentice Technology Innovation Analyst. Use keywords from the job description and demonstrate how your skills align with the responsibilities listed. This shows us you’ve done your homework!

Highlight Communication Skills: Since this role involves liaising with various stakeholders, emphasise your written and verbal communication skills. Give examples of how you've effectively communicated in past experiences, whether in school projects or part-time jobs.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!

How to prepare for a job interview at Gateley

✨Know Your Tech

Familiarise yourself with the latest technology trends, especially those relevant to legal and business services. Brush up on document automation, workflow tools, and AI assistants like Microsoft Copilot. This will show your genuine interest in the role and help you engage in meaningful conversations during the interview.

✨Showcase Your Communication Skills

Since excellent written and verbal communication is key for this role, prepare to demonstrate these skills. Practice explaining complex tech concepts in simple terms, as you might need to train users or liaise with stakeholders. Consider using examples from your past experiences where you successfully communicated technical information.

✨Be Ready to Discuss Problem-Solving

Think of specific instances where you've tackled challenges or improved processes. The interviewers will likely want to know how you approach problem-solving, especially in a tech context. Prepare to discuss how you can contribute to the optimisation of platforms and solutions.

✨Emphasise Your Willingness to Learn

As an apprentice, your eagerness to learn is crucial. Be prepared to talk about how you’ve pursued new skills in the past and how you plan to continue developing in this role. Highlight any relevant courses or projects that showcase your commitment to personal growth in technology.

Apprentice Technology Innovation Analyst in Birmingham
Gateley
Location: Birmingham

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