At a Glance
- Tasks: Support the Executive team with admin tasks and collaborate with technical staff on projects.
- Company: Join a diverse company that values inclusion and teamwork.
- Benefits: Competitive pay, annual bonus, flexible work, and extensive learning opportunities.
- Other info: Enjoy a supportive environment with great career growth potential.
- Why this job: Make an impact by ensuring projects run smoothly while developing your skills.
- Qualifications: Proficient in Microsoft Suite, strong communication, and organisational skills required.
The predicted salary is between 30000 - 40000 £ per year.
About The Role
The Technical Administrator’s role is to provide support to the Executive Administration team and Administration Manager to complete the administration requirements within their unit. This role involves supporting individuals and technical teams by providing efficient and effective administrative support. The Technical Administrator demonstrates strong organizational skills, effective time management, and the confidence to challenge when necessary. Being driven, proactive, and taking initiative is crucial.
Responsibilities
- Administrative duties consisting of mostly audio typing long reports, emails, scanning and photocopying.
- Collaborating with technical staff to ensure project deliverables are completed on time, within SLAs.
- Liaising with the company’s clients and ensuring high quality customer care.
- Organising all project related paperwork.
- Monitoring the progress of a project and promoting updates from technical employees within agreed SLA’s.
- Sorting and publishing incoming and outgoing project related emails.
- Ensuring all enquiries are managed to agreed SLAs.
- Publishing to and updating the Business Management System (BMS).
- Answering telephone calls and taking clear and concise messages.
- Arranging appointments for site visits, updating the unit outlook calendar.
- Supporting Senior and Executive administrators.
- Complying with the company’s administrative, personnel procedures and Health & Safety regulations at all times.
Qualifications
- High proficiency in Microsoft Excel and Microsoft Suite.
- Experience handling a broad range of customers on the telephone, providing high-quality customer care.
- Experience working in an administrative role.
- Experience liaising with individuals across departments and external customers.
- Fast and efficient typing skills.
- Enthusiastic, committed and a fast learner with previous experience in a busy environment.
- Computer literate and fast, precise typing skills.
- Good time management skills, solid organisational skills and the ability to prioritise a varied workload.
- Ability to work on own initiative but understand the importance of working well within the team.
- Strong communication skills – both verbal and written.
Benefits
- Competitive remuneration package with an opportunity to receive an annual bonus.
- Wide range of learning and development opportunities via our Learn platform.
- Comprehensive rewards package covering annual leave, cycle to work, critical illness benefit, employee assistance programme, group personal pension, health care, season ticket loan and more.
- Opportunity to select retail benefits through Perks At Work/Home.
- Flexible working patterns to support work/life balance.
Diversity, Inclusion and Well‑Being
We recruit talented people from a diverse range of backgrounds and cultures, providing equal opportunities for all to join our team regardless of age, sex, race, sexual orientation, disability or culture.
Technical Administrator in Cardiff employer: Gateley Smithers Purslow
As a Technical Administrator, you will thrive in a dynamic and supportive work environment that values your contributions and encourages professional growth. With a competitive remuneration package, flexible working patterns, and a commitment to diversity and inclusion, our company fosters a culture where every employee can excel and feel valued. Join us to be part of a team that prioritises collaboration and high-quality customer care while offering extensive learning opportunities to enhance your career.
StudySmarter Expert Advice🤫
We think this is how you could land Technical Administrator in Cardiff
✨Tip Number 1
Network like a pro! Reach out to people in your field, attend industry events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role thoroughly. Understand their projects and values so you can tailor your answers and show them you're the perfect fit. Practice common interview questions with a friend to boost your confidence!
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. It keeps you fresh in their minds and demonstrates your proactive attitude.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications that way!
We think you need these skills to ace Technical Administrator in Cardiff
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Technical Administrator role. Highlight your administrative experience, especially with audio typing and customer care, as these are key for us. Use specific examples that showcase your organisational skills and ability to manage a varied workload.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team. Mention your proactive approach and how you’ve successfully collaborated with technical teams in the past. Keep it concise but impactful!
Show Off Your Skills:We love seeing strong Microsoft Excel and Suite skills! If you have any certifications or relevant training, make sure to include them. Also, don’t forget to mention your fast typing skills and how they’ve helped you in previous roles.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Gateley Smithers Purslow
✨Know Your Admin Skills
Make sure you brush up on your administrative skills, especially in audio typing and using Microsoft Excel. Be ready to discuss specific examples of how you've used these skills in previous roles, as this will show your potential employer that you're the right fit for the Technical Administrator position.
✨Showcase Your Organisational Prowess
Prepare to talk about how you manage your time and prioritise tasks. Think of instances where you've successfully juggled multiple responsibilities or met tight deadlines. This will demonstrate your strong organisational skills, which are crucial for this role.
✨Communicate Clearly
Since the role involves liaising with clients and technical teams, practice your communication skills. Be ready to explain how you handle customer inquiries and ensure high-quality service. Clear and concise communication is key, so consider doing a mock interview with a friend to refine your responses.
✨Be Proactive and Engaged
During the interview, show your enthusiasm for the role by asking insightful questions about the team and projects. Highlight your proactive nature by sharing examples of when you've taken initiative in past roles. This will help convey that you're not just looking for a job, but are genuinely interested in contributing to the team's success.
