Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage office facilities and lead the administration team to ensure efficiency and high customer care standards.
- Company: Join Gateley RJA, a forward-thinking Chartered Quantity Surveying Practice with a people-focused culture.
- Benefits: Enjoy a supportive environment with opportunities for professional growth and development.
- Why this job: Make a real impact by leading a dynamic team in a diverse and inclusive workplace.
- Qualifications: Proven experience in administration and team management with strong organisational skills.
- Other info: Be part of a company that values ambition, teamwork, and inclusivity.
The predicted salary is between 36000 - 60000 £ per year.
The Business Support Manager is a member of the Management Team and is responsible for the day‑to‑day management of the office facilities and the administration team, ensuring efficiency, cost effectiveness, and high standards of customer care. The role requires extensive experience with organisational processes and procedures.
Responsibilities
- Implement administration policy and procedures.
- Oversee facilities management to maintain a safe, functional, and well‑presented working environment.
- Order office supplies and stationery in line with company accounts.
- Inform Directors and Management of procedural reviews and trend insights.
- Liaise with HR on recruitment, appraisals and other HR matters.
- Lead, monitor, and manage the Administration Team to meet organisational goals.
- Maximise use of administrative resources to achieve quality, service standards and productivity levels.
- Report monthly on workflow and team performance to Directors and Management.
- Facilitate and support training of the administration team to maximise achievement and relationships.
- Conduct weekly administration team meetings.
- Implement the admin structure plan within the department with new technical staff.
- Introduce new staff to the administration team as part of the induction procedure.
- Answer telephone calls and take clear, concise messages.
- Perform secretarial duties including audio typing, scanning and photocopying as required.
- Update the company’s Business Management System (BMS) and publish documents efficiently.
- Respond to emails within established service standards.
- Support Directors in producing and distributing procedural documentation that meets agreed specifications, quality, and service standards.
- Produce correspondence, reports, meeting documents, confidential papers and presentation material where required.
- Work with the Health & Safety provider to maintain current policies, procedures and documentation; ensure staff are informed and training arranged.
- Manage company portals, ensuring all documentation is relevant and status maintained.
Qualifications & Attributes
- Experienced and detailed knowledge of administration practices and procedures.
- Proven experience managing a team to meet KPIs and productivity levels.
- Strong delegation and project‑management skills.
- Experience working with directors or senior staff.
- Excellent problem‑solving abilities.
- Outstanding organisational skills.
- High sensitivity and empathy.
- Leadership skills and the ability to ‘make things happen’.
- Excellent verbal and written communication skills.
Pre‑employment Screening
Successful candidates will undergo a variety of pre‑employment screening checks, including eligibility to work, professional qualifications, criminal record checks, financial stability, and references.
Business Support Manager employer: Gateley RJA
Contact Detail:
Gateley RJA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Support Manager
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or at industry events. We all know that sometimes it’s not just what you know, but who you know that can help you land that Business Support Manager role.
✨Tip Number 2
Prepare for the interview by researching the company culture and values. We want you to show how you align with their mission and how you can contribute to their goals. Tailor your responses to highlight your experience in managing teams and improving processes.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family. We suggest focusing on common questions related to administration practices and team management to boost your confidence before the real deal.
✨Tip Number 4
Don’t forget to follow up after your interview! A simple thank-you email can go a long way. We recommend reiterating your enthusiasm for the role and mentioning something specific from the interview to keep you fresh in their minds.
We think you need these skills to ace Business Support Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Business Support Manager role. Highlight your experience with administration practices and team management, as these are key for us. Use specific examples that showcase your skills in problem-solving and organisation.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team at Gateley RJA. Mention your leadership skills and how you can contribute to maintaining high standards of customer care and efficiency.
Showcase Your Communication Skills: Since excellent verbal and written communication skills are crucial for this role, make sure your application reflects this. Keep your language clear and concise, and double-check for any typos or errors before hitting send!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status.
How to prepare for a job interview at Gateley RJA
✨Know Your Stuff
Make sure you have a solid understanding of the company’s administration policies and procedures. Familiarise yourself with their organisational structure and how your role as a Business Support Manager fits into it. This will show that you're proactive and genuinely interested in the position.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully managed teams in the past. Highlight your experience in delegating tasks, meeting KPIs, and fostering a positive team environment. This is crucial for a role that involves leading the administration team.
✨Be Ready to Discuss Problem-Solving
Think of specific challenges you've faced in previous roles and how you overcame them. The interviewers will want to see your problem-solving abilities in action, especially since this role requires excellent organisational skills and the ability to 'make things happen'.
✨Communicate Clearly
Practice your verbal and written communication skills before the interview. Be prepared to articulate your thoughts clearly and concisely, as this role involves producing reports and correspondence. Good communication will demonstrate your fit for the role and your ability to liaise effectively with directors and HR.
