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- Tasks: Manage high-value accounts and drive customer satisfaction and growth.
- Company: Leading contract management platform with a focus on innovation.
- Benefits: Generous benefits package, fully remote work, and growth opportunities.
- Why this job: Join a dynamic team and make a real impact in the SaaS industry.
- Qualifications: 8+ years in customer-facing roles within SaaS required.
- Other info: Fully remote position available for UK applicants.
The predicted salary is between 43200 - 72000 £ per year.
A leading contract management platform is looking for an experienced Account Director to manage a portfolio of high-value accounts. This role involves driving customer satisfaction, retention, and growth through upselling and strong relationship management.
Candidates should have over 8 years of experience in customer-facing roles within SaaS. This is a fully remote position open to applicants in the UK, offering a generous benefits package and opportunities for growth.
Strategic Account Director - Enterprise SaaS (Remote UK) employer: Gatekeeper
Contact Detail:
Gatekeeper Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Strategic Account Director - Enterprise SaaS (Remote UK)
✨Tip Number 1
Network like a pro! Reach out to your connections in the SaaS industry and let them know you're on the hunt for a Strategic Account Director role. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by researching the company inside out. Understand their contract management platform, their clients, and how you can drive customer satisfaction and retention. This will show them you're genuinely interested and ready to hit the ground running.
✨Tip Number 3
Practice your pitch! Be ready to discuss your experience in customer-facing roles and how you've successfully managed high-value accounts. Highlight your upselling strategies and relationship management skills to make a lasting impression.
✨Tip Number 4
Don't forget to apply through our website! We’ve got loads of resources to help you land that dream job, and applying directly shows your enthusiasm for the position. Plus, it’s super easy to keep track of your applications!
We think you need these skills to ace Strategic Account Director - Enterprise SaaS (Remote UK)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in customer-facing roles, especially within SaaS. We want to see how you've driven customer satisfaction and retention in your previous positions.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Strategic Account Director role. Share specific examples of how you've managed high-value accounts and achieved growth.
Showcase Your Relationship Management Skills: In your application, emphasise your ability to build strong relationships with clients. We’re looking for someone who can upsell effectively and maintain long-term partnerships, so share relevant experiences!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process!
How to prepare for a job interview at Gatekeeper
✨Know Your SaaS Inside Out
Make sure you’re well-versed in the specifics of the SaaS industry, especially contract management platforms. Brush up on key trends, challenges, and competitors. This will not only show your expertise but also demonstrate your genuine interest in the role.
✨Showcase Your Relationship Management Skills
Prepare examples that highlight your experience in managing high-value accounts. Think about times when you successfully upsold or improved customer satisfaction. Use the STAR method (Situation, Task, Action, Result) to structure your responses clearly.
✨Research the Company’s Culture
Dive into the company’s values and culture. Understanding their mission and how they operate can help you align your answers with what they’re looking for. It’ll also give you a chance to ask insightful questions during the interview.
✨Prepare for Remote Work Dynamics
Since this is a remote position, be ready to discuss how you manage your time and maintain productivity while working from home. Share any tools or strategies you use to stay organised and connected with clients and team members.
