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- Tasks: Manage high-value accounts and drive customer satisfaction and growth.
- Company: Leading contract management platform with a focus on innovation.
- Benefits: Generous benefits package, fully remote work, and career growth opportunities.
- Why this job: Join a dynamic team and make a real impact in the SaaS industry.
- Qualifications: 8+ years in customer-facing roles within SaaS required.
- Other info: Fully remote position available for UK applicants.
The predicted salary is between 43200 - 72000 £ per year.
A leading contract management platform is looking for an experienced Account Director to manage a portfolio of high-value accounts. This role involves driving customer satisfaction, retention, and growth through upselling and strong relationship management.
Candidates should have over 8 years of experience in customer-facing roles within SaaS. This is a fully remote position open to applicants in the UK, offering a generous benefits package and opportunities for growth.
Strategic Account Director - Enterprise SaaS (Remote UK) in London employer: Gatekeeper
Contact Detail:
Gatekeeper Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Strategic Account Director - Enterprise SaaS (Remote UK) in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the SaaS industry and let them know you're on the lookout for opportunities. A personal referral can make all the difference when applying for roles like Strategic Account Director.
✨Tip Number 2
Prepare for those interviews by researching the company inside out. Understand their contract management platform, their clients, and their competitors. This will help us demonstrate our knowledge and passion during the interview process.
✨Tip Number 3
Showcase your relationship management skills! Be ready to share specific examples of how you've driven customer satisfaction and retention in previous roles. We want to highlight our ability to upsell and grow accounts effectively.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we often have exclusive roles listed there that you won't find anywhere else.
We think you need these skills to ace Strategic Account Director - Enterprise SaaS (Remote UK) in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Strategic Account Director role. Highlight your experience in customer-facing roles within SaaS and showcase how you've driven customer satisfaction and retention in previous positions.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're the perfect fit for this role. Share specific examples of how you've managed high-value accounts and achieved growth through upselling.
Showcase Your Relationship Management Skills: In your application, emphasise your relationship management skills. We want to see how you've built strong connections with clients and how that has led to successful outcomes in your past roles.
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Gatekeeper
✨Know Your SaaS Inside Out
Make sure you’re well-versed in the specifics of the contract management platform and its competitors. Understand the key features, benefits, and how they drive customer satisfaction. This knowledge will help you demonstrate your expertise and show that you can effectively manage high-value accounts.
✨Showcase Your Relationship Management Skills
Prepare examples from your past experiences where you successfully built and maintained strong relationships with clients. Highlight how you’ve driven customer retention and growth through upselling. This will illustrate your ability to handle the responsibilities of the Strategic Account Director role.
✨Be Ready for Scenario-Based Questions
Expect questions that ask how you would handle specific situations with clients. Think about challenges you’ve faced in previous roles and how you overcame them. Practising these scenarios will help you articulate your thought process and problem-solving skills during the interview.
✨Emphasise Your Remote Work Experience
Since this is a fully remote position, be prepared to discuss your experience working remotely. Share how you stay organised, communicate effectively, and maintain productivity in a virtual environment. This will reassure the interviewers that you can thrive in their remote setup.
