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For Companies At a Glance
- Tasks: Build relationships and guide customers through their journey with our innovative platform.
- Company: Join Gatekeeper, a leader in contract and risk management solutions.
- Benefits: Enjoy remote work flexibility, competitive salary, and growth opportunities.
- Why this job: Be part of a dynamic team transforming compliance and risk management with AI.
- Qualifications: Technical skills and a passion for customer success are essential.
- Other info: Gain mentorship from experienced professionals in a supportive environment.
The predicted salary is between 36000 - 60000 £ per year.
Gatekeeper is the ONLY unified contract & third-party risk management platform that protects compliance-centric organisations by delivering company-wide control to reduce risk and cost. Powered by our AI engine, LuminIQ, we embed risk checks, accelerate contracting, and surface savings in one platform - helping lean teams stay compliant, efficient, and audit-ready.
Gatekeeper has achieved consistent, profitable growth year-over-year, serving customers such as Ford, The Telegraph, Autotrader, SumUp, Crocs, and Funding Circle. Following investment from Vista Equity Partners, we’re expanding our global customer facing team and we’re looking for a Solutions Engineer to help shape the next generation of delivery excellence.
Note: This is a fully remote position, open to applicants based in the UK.
Role Overview
As a Solutions Engineer you will be the consistent day to day technical contact for our customers. Your role is to build trusted relationships ensuring our customers achieve their strategic goals with Gatekeeper. You will be acting as the trusted expert for handling configuration tasks, managing technical actions, and guiding customers from implementation through their long-term journey for a portfolio of accounts. In the process, you'll build deep product expertise and customer knowledge whilst gaining valuable mentorship from a Senior Solutions Engineer.
You will own the customer's phased implementation, consulting on their business processes translating them into efficient workflows configuring core features to drive immediate usage and meet key goals. Beyond the initial setup, you'll guide them through their full adoption journey, proactively updating their workflows incorporating new AI and automation features and identifying growth opportunities raising expansion leads. Your goal is to maximise value, secure renewals, and transform the way they manage compliance, risk, and supplier relationships, powered by Gatekeeper’s AI-first platform.
Key Responsibilities
- Partner with the Senior Solutions Engineer
Solutions Engineer | REMOTE (UK) in London employer: Gatekeeper Ltd
Contact Detail:
Gatekeeper Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Solutions Engineer | REMOTE (UK) in London
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Show off your skills! Create a portfolio or a project that highlights your technical expertise. This is a great way to demonstrate what you can bring to the table without just relying on your CV.
✨Tip Number 3
Prepare for interviews by researching the company and its products. Knowing how Gatekeeper’s platform works will help you impress during the conversation and show you’re genuinely interested.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re keen on joining the team!
We think you need these skills to ace Solutions Engineer | REMOTE (UK) in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Solutions Engineer role. Highlight relevant experience and skills that align with Gatekeeper's focus on compliance and risk management. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about the role and how your background makes you a perfect fit for Gatekeeper. Be genuine and let your personality come through.
Showcase Technical Skills: As a Solutions Engineer, technical expertise is key. Make sure to highlight any relevant technical skills or experiences in your application. We love seeing candidates who can demonstrate their ability to handle configuration tasks and manage technical actions.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re proactive and keen to join the Gatekeeper team!
How to prepare for a job interview at Gatekeeper Ltd
✨Know Your Stuff
Make sure you understand Gatekeeper's platform inside and out. Familiarise yourself with their AI engine, LuminIQ, and how it helps organisations manage risk and compliance. Being able to discuss specific features and benefits will show that you're genuinely interested and prepared.
✨Showcase Your Problem-Solving Skills
As a Solutions Engineer, you'll need to demonstrate your ability to tackle technical challenges. Prepare examples from your past experiences where you've successfully resolved issues or improved processes. This will highlight your analytical skills and your capability to guide customers effectively.
✨Build Rapport
Since you'll be the day-to-day contact for customers, it's crucial to show your interpersonal skills during the interview. Practice active listening and be ready to discuss how you would build trusted relationships with clients. A friendly, approachable attitude can go a long way!
✨Ask Insightful Questions
Prepare thoughtful questions about Gatekeeper’s future plans, the team dynamics, and how they measure success in this role. This not only shows your enthusiasm but also helps you gauge if the company aligns with your career goals. Plus, it makes for a more engaging conversation!
