Gatehouse Bank plc in Milton Keynes is seeking a Senior Customer Support Assistant (Internal Only) to support the Customer Support Team Leader, handle complex inquiries, and coach junior staff. The role emphasizes delivering exceptional service, resolving issues promptly, and maintaining process discipline.
The position is office-based with a Hybrid Working policy allowing up to 3 days remote. We welcome applicants who can contribute to service excellence and customer satisfaction.
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Senior Customer Support Coach - Hybrid Banking in Milton Keynes employer: Gatehouse Bank Plc.
Gatehouse Bank is an excellent employer that prioritises employee well-being and professional growth, offering a competitive benefits package including generous holiday entitlement, private medical insurance, and a pension plan. With a hybrid working policy allowing flexibility to work from home up to three days a week, employees thrive in a supportive and dynamic team environment, contributing to the bank's commitment to exceptional customer service and ethical finance. Located in key UK cities, Gatehouse Bank fosters a culture of inclusivity and equal opportunity, making it a rewarding place to build a meaningful career.
