Senior Compliance Officer (Conduct & Compliance) in Milton Keynes

Based in Milton Keynes, Wilmslow or Birmingham

Job Summary

To provide independent 2nd Line of Defence (2LOD) regulatory risk advisory services, oversight, and assurance across the Bank. This role ensures that effective compliance oversight is maintained and that the Bank (and its colleagues) continue to meet all regulatory obligations applicable to the Bank.

Key responsibilities

• Provide input and recommendations in relation to the compliance strategy, compliance framework and monitoring plan for the Bank, including in relation to key risks and future potential challenges.
• Drive a best practice compliance culture throughout the organisation in respect of corporate governance, compliance risk management and compliance resolution frameworks and ensure that these are integral to all decision-making in the Bank.
• Ensure appropriate MI is available and is reported on behalf of Compliance to relevant Bank committees and senior management in relation to regulatory risk.
• Represent the Compliance Team to deliver information as required to key stakeholders by standing in as compliance representation in committees directed by the Head of Compliance.
• Support in the collation and validation of information to report to the Regulator, such as regulatory reporting and/or information requests.
• Provide Compliance SME (subject matter expert) support to projects across the Bank with a regulatory impact, providing appropriate proportionate regulatory guidance, challenge and recommendations as appropriate.
• Lead on the creation and ongoing maintenance of Regulatory Policies and departmental procedures, to ensure they are up to date, reflect current regulatory expectations and are easily understandable for all colleagues across the Bank.
• Lead Compliance function to support the Bank on more complex regulatory Conduct and Prudential regulatory issues.
• Lead the Compliance team on horizon scanning and regulatory projects and initiatives, ensuring regulatory impacts on the Bank are clearly understood and progressed by the relevant Bank business area, reporting MI as required.
• Liaising with affected business areas as required to ensure key changes and risks are understood, implemented and mitigated.
• Responsible for ensuring the Bank is meeting its obligations in relation to the Senior Managers and Certification Regime, ensuring policies, processes and training are appropriate to support colleague awareness and Bank compliance.
• As Senior member of the Compliance team, lead pro-active initiatives with the business to support a culture of compliance across the Bank, increasing 1st line identification and management of regulatory risks.
• Responsible for ensuring that Conduct Risks are defined, understood and monitored across the bank including a review of Policy and the effectiveness of Risk and Control Self Assessments.

Assurance/Compliance Monitoring

• Inform the creation of risk-based compliance monitoring plan.
• Ensure the Compliance Team undertake compliance monitoring reviews (including sample checking and/or Thematic Reviews) to obtain assurance as to the Bank’s adherence to regulatory requirements in accordance with the agreed Compliance Monitoring Plan.
• This includes ensuring regulatory compliance and delivery of good customer outcomes or areas of foreseeable customer harm are identified and clearly reported.
• Identification and escalation of actual and potential regulatory risks that could crystallise across the Bank potentially resulting in customer harm.
• Undertake compliance monitoring reviews (including sample checking and/or Thematic Reviews) to obtain assurance as to the Bank’s adherence to regulatory requirements in accordance with the agreed Compliance Monitoring Plan and following the Bank’s Compliance Monitoring Methodology.
• This includes ensuring regulatory compliance and delivery of good customer outcomes or areas of foreseeable customer harm are identified and clearly reported.
• Identification of actual and potential compliance risks or breaches that could crystallise across the Bank, reporting via Incident Management process where required.
• Follow up, track and report progress undertaken by first line (1LOD) in respect of compliance monitoring and audit remedial actions.

Other

• Lead the team by role modelling our ROC values and behaviours.
• People managers are responsible for completing all colleague life cycle activities such as recruitment; performance review process: providing input and encouraging colleague development with a focus on values, behaviours; wellbeing and to promote and enhance colleague engagement.
• People managers are also expected to adhere to all policies and procedures and ensure their team function effectively.
• Any other duties commensurate with the grade and level of responsibility of this post, for which the post holder has the necessary experience and/or training.

Required skills, knowledge, and experience

• Advanced understanding of home purchase plan products (inc. Secured financing), and unregulated home finance business.
• Strong regulatory risk awareness with ability to identify issues requiring escalation and propose practical resolutions.
• Sound knowledge of regulatory standards and frameworks.
• Experience providing 2nd Line of Defence (2LOD) compliance oversight, including advisory support and challenge to 1LOD.
• Effective stakeholder management, fostering a good working relationship with compliance colleagues across multiple sites.
• Excellent business report writing and presentation skills.
• Strong organisational and planning skills.
• Analytical mindset with the ability to influence.
• High level of integrity and professional judgement, acting as a trusted adviser across the business.
• GCSE English and Maths (or equivalent).

Please note: the position is office based with a Hybrid Working policy with flexibility to work from home up to 3 days a week. Gatehouse Bank is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.