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- Tasks: Join us as a Business Analyst to enhance banking processes and customer experiences.
- Company: Gatehouse Bank is a fast-growing, Shariah-compliant bank in the UK, promoting fairness and transparency.
- Benefits: Enjoy a hybrid work model with occasional office visits and a supportive team environment.
- Why this job: Be part of a transformative journey in banking, making a real impact on customer satisfaction.
- Qualifications: Experience in banking applications, process improvement, and Agile methodologies is essential.
- Other info: This is a 12-month fixed-term contract based in Milton Keynes or Birmingham.
The predicted salary is between 36000 - 60000 £ per year.
Business Analyst (Mortgage or Banking sector)
12 month Fixed Term Contract
Milton Keynes or Birmingham
Hybrid role – occasional office visits (maybe twice a month)
Role Purpose
Due to business requirements, we are now looking to acquire the services of a \’Business Analyst\’. The Business Analyst will work closely with the Head of Transformation and MI developing and executing the Bank’s Transformation strategy.
Identify, document, and facilitate the improvement of processes and activity across the Bank, including both systems and manual processes. Work with existing suppliers and onboard new suppliers where appropriate. Work with the business to implement the change, ensure new processes are understood, embedded, and tracked.
Role Duties
Working closely with the Head of Transformation and MI and relevant third parties to ensure that system change is suitably identified, designed, and implemented within the Bank.
• The proactive identification of opportunities to improve the performance in the key strategic priorities of the Bank.
• Identify opportunities to improve business process and implement changes to enhance the customer experience and operational effectiveness.
• Effectively manage the development of business cases for major projects, taking into account the needs of stakeholders, technical strategy, costs, benefits and delivery requirements.
• Feed projects and gathered requirements into the Change Management function for build and test, ensuring the requirements are met upon receipt of the Change post-testing.
• Ensuring that Change is effectively released into the business, embedded, and tracked. Any defects to be highlighted, understood, and resolved where possible.
Required Skills
• Good understanding of a Banking application and customer on-boarding journey.
• Proven track record of identifying and subsequently making improvements to existing business processes.
• Ability to document requirements in the form of User Stories.
• Ability to analyse information and make informed judgements.
• Practical experience of release management and defect resolution.
• Strong stakeholder management including outsourced suppliers.
• Experience of Agile working.
About Us
Gatehouse Bank was established in 2007. With offices based in London, Birmingham, Milton Keynes and Wilmslow, we’re one of the fastest growing banks of our kind in the UK. We are a British, Shariah-compliant bank and follow a set of principles which promote fair play. Our products are transparent, fair and socially responsible.
Business Analyst - Banking or Mortgages sector employer: Gatehouse Bank plc
Contact Detail:
Gatehouse Bank plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Analyst - Banking or Mortgages sector
✨Tip Number 1
Familiarize yourself with the specific banking applications and customer onboarding journeys relevant to the role. Understanding these systems will not only help you in interviews but also demonstrate your proactive approach to the position.
✨Tip Number 2
Network with professionals in the banking and mortgage sectors, especially those who have experience as Business Analysts. Engaging in conversations can provide insights into the role and may even lead to referrals.
✨Tip Number 3
Showcase your experience with Agile methodologies during discussions. Since the role requires Agile working, being able to speak confidently about your practical experience will set you apart from other candidates.
✨Tip Number 4
Prepare to discuss specific examples of how you've identified and implemented improvements in business processes. Highlighting measurable outcomes from your past experiences will demonstrate your capability to enhance operational effectiveness.
We think you need these skills to ace Business Analyst - Banking or Mortgages sector
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description and understand the key responsibilities and required skills for the Business Analyst position. Tailor your application to highlight your relevant experience in the banking or mortgages sector.
Highlight Relevant Experience: In your CV and cover letter, emphasize your proven track record of improving business processes and your understanding of banking applications. Use specific examples that demonstrate your ability to manage stakeholder relationships and implement changes effectively.
Use User Stories: Since the role requires documenting requirements in the form of User Stories, consider including a few examples in your application. This will showcase your familiarity with Agile methodologies and your ability to communicate requirements clearly.
Showcase Your Analytical Skills: Demonstrate your analytical abilities by providing examples of how you've previously analyzed information to make informed judgments. This could include any experience with release management and defect resolution, which are crucial for this role.
How to prepare for a job interview at Gatehouse Bank plc
✨Understand the Banking Sector
Make sure you have a solid understanding of the banking and mortgage sectors. Familiarize yourself with current trends, challenges, and opportunities in these areas, as this knowledge will help you demonstrate your expertise during the interview.
✨Showcase Your Process Improvement Skills
Prepare examples of how you've successfully identified and implemented process improvements in previous roles. Be ready to discuss specific situations where your actions led to enhanced customer experience or operational effectiveness.
✨Be Ready to Discuss Agile Methodologies
Since experience in Agile working is required, be prepared to talk about your familiarity with Agile practices. Share examples of how you've contributed to Agile projects and how you managed stakeholder expectations throughout the process.
✨Highlight Your Stakeholder Management Experience
Stakeholder management is crucial for this role. Prepare to discuss your experience in managing relationships with various stakeholders, including outsourced suppliers. Provide examples of how you've effectively communicated and collaborated with them to achieve project goals.
