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- Tasks: Join us as a Business Analyst to enhance banking processes and customer experiences.
- Company: Gatehouse Bank is a fast-growing, Shariah-compliant bank in the UK, promoting fairness and transparency.
- Benefits: Enjoy a hybrid work model with occasional office visits and a supportive team environment.
- Why this job: Be part of a transformative journey in banking, making a real impact on customer satisfaction.
- Qualifications: Experience in banking applications, process improvement, and Agile methodologies is essential.
- Other info: This is a 12-month fixed-term contract based in Milton Keynes or Birmingham.
The predicted salary is between 36000 - 60000 £ per year.
Business Analyst – Banking or Mortgages sector
12 month Fixed Term Contract
Milton Keynes or Birmingham
Hybrid role – occasional office visits (maybe twice a month)
Role Purpose
Due to business requirements, we are now looking to acquire the services of a \’Business Analyst\’. The Business Analyst will work closely with the Head of Transformation and MI developing and executing the Bank’s Transformation strategy.
Identify, document, and facilitate the improvement of processes and activity across the Bank, including both systems and manual processes. Work with existing suppliers and onboard new suppliers where appropriate. Work with the business to implement the change, ensure new processes are understood, embedded, and tracked.
Role Duties
- Working closely with the Head of Transformation and MI and relevant third parties to ensure that system change is suitably identified, designed, and implemented within the Bank.
- The proactive identification of opportunities to improve the performance in the key strategic priorities of the Bank.
- Identify opportunities to improve business process and implement changes to enhance the customer experience and operational effectiveness.
- Effectively manage the development of business cases for major projects, taking into account the needs of stakeholders, technical strategy, costs, benefits and delivery requirements.
- Feed projects and gathered requirements into the Change Management function for build and test, ensuring the requirements are met upon receipt of the Change post-testing.
- Ensuring that Change is effectively released into the business, embedded, and tracked. Any defects to be highlighted, understood, and resolved where possible.
Required Skills
- Good understanding of a Banking application and customer on-boarding journey.
- Proven track record of identifying and subsequently making improvements to existing business processes.
- Ability to document requirements in the form of User Stories.
- Ability to analyse information and make informed judgements.
- Practical experience of release management and defect resolution.
- Strong stakeholder management including outsourced suppliers.
- Experience of Agile working.
About Us
Gatehouse Bank was established in 2007. With offices based in London, Birmingham, Milton Keynes and Wilmslow, we’re one of the fastest growing banks of our kind in the UK. We are a British, Shariah-compliant bank and follow a set of principles which promote fair play. Our products are transparent, fair and socially responsible.
Seniority level
Mid-Senior level
Employment type
Contract
Job function
Customer Service, Accounting/Auditing, and Administrative
Industries
Banking and Financial Services
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Contact Detail:
Gatehouse Bank plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Analyst - Banking or Mortgages sector
✨Tip Number 1
Familiarise yourself with the specific banking applications and customer onboarding processes relevant to the role. Understanding these systems will not only help you in interviews but also demonstrate your proactive approach to the position.
✨Tip Number 2
Network with professionals in the banking and mortgages sector, especially those who have experience as Business Analysts. Engaging in conversations can provide insights into the role and may even lead to referrals.
✨Tip Number 3
Stay updated on the latest trends and technologies in banking transformation. Being knowledgeable about current industry practices will show your commitment to continuous improvement and innovation.
✨Tip Number 4
Prepare to discuss specific examples of how you've successfully identified and implemented process improvements in previous roles. This will highlight your practical experience and ability to drive change effectively.
We think you need these skills to ace Business Analyst - Banking or Mortgages sector
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in the banking or mortgages sector. Focus on your skills in process improvement, stakeholder management, and Agile methodologies, as these are crucial for the role.
Craft a Compelling Cover Letter: In your cover letter, explain why you are interested in the Business Analyst position at Gatehouse Bank. Mention specific examples of how you've successfully improved business processes in previous roles, and how that aligns with their transformation strategy.
Highlight Relevant Skills: Clearly outline your understanding of banking applications and customer onboarding journeys. Emphasise your ability to document requirements as User Stories and your experience with release management and defect resolution.
Showcase Your Analytical Abilities: Provide examples of how you've analysed information to make informed judgements in past roles. This will demonstrate your capability to identify opportunities for improvement, which is key for the Business Analyst role.
How to prepare for a job interview at Gatehouse Bank plc
✨Understand the Banking Sector
Make sure you have a solid grasp of the banking and mortgages sector. Familiarise yourself with current trends, challenges, and innovations in the industry. This knowledge will help you demonstrate your expertise and show that you're genuinely interested in the role.
✨Prepare Your User Stories
Since the role requires documenting requirements in the form of User Stories, come prepared with examples from your past experience. Think about how you can articulate these stories clearly and concisely, showcasing your ability to analyse information and make informed judgements.
✨Showcase Your Stakeholder Management Skills
Be ready to discuss your experience in managing stakeholders, especially in relation to outsourced suppliers. Prepare examples that highlight your communication skills and how you've successfully navigated complex relationships to achieve project goals.
✨Demonstrate Agile Experience
As the role involves Agile working, be prepared to discuss your experience with Agile methodologies. Share specific instances where you've contributed to Agile projects, focusing on your role in release management and defect resolution.
