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Join Our Team as a Shift Team Leader – Make & Pack!
We're growing — and we need great leaders to grow with us!
If you thrive in a fast-paced environment and love bringing out the best in a team, this is your moment. Reporting to the Section Manager, you'll take the reins of our Make and Pack shift/team, driving performance, hitting targets, and helping us deliver world-class results. This is a genuine opportunity to make your mark and lead a team that keeps the skies (and stomachs!) happy.
Here's what life on the Gategroup team looks like for you:
- £14.84 per hour — plus overtime at 1.25x your hourly rate!
- 4 on 4 off shift pattern — more structured time for you
- In-house training and development — we invest in YOU
- Complimentary meals & beverages
- Free uniform
- Company sick pay
- Free on-site parking
- Paid holiday
- Regular shift patterns
- Pension scheme to help build your future
- Bespoke employee support programme — including free counselling
- Refer a friend scheme — generous bonuses for every successful referral!
- Exclusive discount platform — save on everyday purchases
- Cycle to work scheme
What you'll be leading in Make & Pack:
- Packing food liners to exact specification
- Creating precise sample and product builds across all classes
- Running temperature, quality, and product date checks
- Sealing flight canisters and trolleys, recording numbers accurately
- Marshalling flights to Dispatch bays in the correct stowing order
Your mission as Team Leader:
- Drive your team to hit objectives, budgets, and specs — efficiently and effectively
- Build a positive, energised working environment
- Resolve conflict, find solutions, and take corrective action when needed
- Champion Continuous Improvement (CI) initiatives
- Monitor and support team performance on shift
- Represent your team at operational meetings
- Coach, communicate, and develop your people so they perform at their best
- Own HACCP and legal compliance — health & safety, food safety, security, and gateOPEX
- Keep quality and service standards on point through smart systems and process management
What you bring:
Education: Degree-level ideal, but not essential — we care more about what you can do!
Experience:
- You've led a team in a fast-paced environment
- Shift/staff management experience — food manufacturing sector a big plus
- At least 2 years of relevant operational experience
Skills:
- Food hygiene, security, and H&S know-how preferred
- Aviation security awareness a bonus
- Sharp eye for detail and accuracy
- Confident people/team management
- Solid IT skills — MS Office; advanced Excel is a real plus
- A proactive, flexible, can-do attitude
- Strong analytical and problem-solving instincts
About Gate Gourmet
We're the world's largest independent airline catering provider — the powerhouse behind gategroup and its eleven associated brands. We serve up 200+ million meals a year to 270+ airline customers across 120 airport locations worldwide. Come be part of something huge!
Shift Team Leader (Make and Pack) in West Drayton employer: gategroup
Gategroup is an exceptional employer, offering a supportive work environment for Warehouse Operatives in Woolsington, Newcastle Upon Tyne. With a strong focus on employee well-being, we provide complimentary meals, free life insurance, and a comprehensive pension scheme, alongside opportunities for in-house training and development. Our culture promotes teamwork and flexibility, ensuring that every team member can thrive while contributing to our commitment to quality and safety.
