Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead customer service and operations for a top aviation catering company.
- Company: Join a leading catering company in the aviation industry.
- Benefits: Competitive salary, career growth, and a dynamic work environment.
- Why this job: Make a real impact by ensuring seamless operations and client satisfaction.
- Qualifications: Experience in managing busy operations and strong leadership skills.
- Other info: Based in Manchester with opportunities for continuous improvement.
The predicted salary is between 36000 - 60000 £ per year.
A leading catering company in aviation is seeking a Customer Service Manager to ensure seamless operations between food production and airlines. The role requires solid experience in managing busy operations and an understanding of aviation catering compliance.
You will be responsible for handling daily customer interactions, managing KPIs, and driving continuous improvements. Strong leadership and interpersonal skills are essential to develop relationships with clients and manage team dynamics effectively.
This position is based in Manchester, UK.
Aviation Catering Client Success & Ops Lead in Manchester employer: gategroup
Contact Detail:
gategroup Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Aviation Catering Client Success & Ops Lead in Manchester
✨Tip Number 1
Network like a pro! Reach out to people in the aviation catering industry on LinkedIn or at local events. Building relationships can open doors and give you insider info about job opportunities.
✨Tip Number 2
Prepare for interviews by researching the company and its operations. Understand their KPIs and think about how your experience aligns with their goals. We want you to shine when it’s your turn to impress!
✨Tip Number 3
Showcase your leadership skills during interviews. Share specific examples of how you've managed teams and improved processes in busy environments. This will demonstrate that you’re the right fit for the Client Success & Ops Lead role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Aviation Catering Client Success & Ops Lead in Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in managing busy operations and customer service. We want to see how your skills align with the role of Client Success & Ops Lead, so don’t hold back on showcasing your relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about aviation catering and how your leadership skills can drive continuous improvements. Let us know what makes you the perfect fit for our team!
Showcase Your Interpersonal Skills: In this role, strong interpersonal skills are key. Make sure to include examples of how you've developed relationships with clients and managed team dynamics effectively. We love seeing real-life scenarios that demonstrate your abilities!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, we love seeing candidates who take that extra step!
How to prepare for a job interview at gategroup
✨Know Your Aviation Catering Basics
Before the interview, brush up on the key aspects of aviation catering compliance and operations. Familiarise yourself with industry standards and regulations, as this will show your potential employer that you understand the unique challenges of the role.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you've successfully led a team or managed operations. Highlight how you handled challenges and improved processes, as strong leadership is crucial for this position.
✨Understand Customer Service Dynamics
Think about how you can enhance customer interactions in a busy environment. Be ready to discuss strategies you've implemented in previous roles to improve customer satisfaction and manage KPIs effectively.
✨Build Rapport with Interviewers
During the interview, focus on building a connection with your interviewers. Use your interpersonal skills to engage them in conversation, showing that you can develop relationships with clients and team members alike.
