HR Shared Services Team Leader

HR Shared Services Team Leader

Full-Time 35000 - 45000 £ / year (est.) No working from home possible
gategroup

At a Glance

  • Tasks: Lead a team in managing HR processes from hiring to benefits.
  • Company: Join a supportive team focused on HR transformation and improvement.
  • Benefits: Enjoy regular hours, career development, and a chance to make an impact.
  • Other info: Opportunity for growth with a focus on compliance and system enhancements.
  • Why this job: Shape HR services and drive meaningful change in a dynamic environment.
  • Qualifications: Experience in HR administration and leadership skills are essential.

The predicted salary is between 35000 - 45000 £ per year.

Overview

Leading a team of HR Administrators, you'll oversee end-to-end HR administration across the full employee lifecycle.

From hiring and contract amendments to pay reviews, family leave and benefits.

You'll ensure enquiries are resolved promptly and accurately, drive continuous improvement, and act as a trusted deputy, taking the reins in the HRSS Manager's absence.

Beyond the day-to-day, you'll support HR projects and system enhancements (we use Workday), produce management reporting, and ensure compliance with employment legislation and GDPR.

Responsibilities

  • Lead a team of HR Administrators and oversee end-to-end HR administration across the full employee lifecycle.
  • Manage hiring, contract amendments, pay reviews, family leave and benefits, resolving enquiries promptly and accurately.
  • Drive continuous improvement and act as deputy in the HRSS Manager's absence.
  • Support HR projects and system enhancements (Workday).
  • Produce management reporting and ensure compliance with employment legislation and GDPR.

Qualifications

  • Strong background in HR administration with knowledge of the employee lifecycle.
  • Proven leadership experience, ideally within HR Shared Services or HR Operations.
  • Dependable, professional, calm under pressure, meticulous with detail and discreet with sensitive information.
  • Understanding of UK employment legislation.
  • Experience with HR systems (Workday desirable) and Microsoft Office.
  • CIPD qualification desirable but not essential – relevant experience and the right approach matter most.

Benefits / Why join us

This role offers genuine responsibility and visibility.

Shape how HR shared services are delivered across the business, contribute to transformation projects and system improvements, and develop your career within a supportive team — all with the stability of regular Monday-to-Friday hours.

If you're organized and reliable, we’d like to hear from you.

  • Apply today
  • #J-18808-Ljbffr

HR Shared Services Team Leader employer: gategroup

Gategroup is an exceptional employer, offering a supportive work environment for Warehouse Operatives in Woolsington, Newcastle Upon Tyne. With a strong focus on employee well-being, we provide complimentary meals, free life insurance, and a comprehensive pension scheme, alongside opportunities for in-house training and development. Our culture promotes teamwork and flexibility, ensuring that every team member can thrive while contributing to our commitment to quality and safety.

gategroup

Contact Details:

gategroup Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land HR Shared Services Team Leader

Join HR Networks

Get involved in HR-specific communities, like the Chartered Institute of Personnel and Development (CIPD) and local HR meetups. This is a fantastic way to connect with industry professionals and learn about job openings before they even hit job boards!

Make Your Presence Known

Attend HR conferences and workshops in your area to network with potential employers. Don't be shy—introduce yourself, exchange business cards, and let them know you're keen on a full-time role in HR. Who knows, you might just land a friendly face at gategroup!

Leverage Your University Connections

If you’re a recent grad or still in uni, tap into your career services and alumni network. Many universities have connections with companies looking for HR talent, so get those leads and apply through our website for a smoother application process.

Showcase Your HR Passion

Create content around HR topics you’re passionate about, like employee engagement or diversity initiatives. Share articles or insights on LinkedIn to demonstrate your knowledge and get noticed by recruiters. It’s a subtle yet effective way to show you’re the right fit for a full-time role at gategroup.

We think you need these skills to ace HR Shared Services Team Leader

HR Administration
Employee Lifecycle Management
Leadership
Continuous Improvement
Workday
Management Reporting
Compliance with Employment Legislation

Some tips for your application 🫡

Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at gategroup. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.

Tailor Your Cover Letter:Your cover letter is your chance to shine, so tailor it to gategroup and the specific HR role. Highlight your passion for people management and how your unique approach can help foster a positive workplace culture. Be sure to sprinkle in examples from your past experiences that illustrate your problem-solving abilities and interpersonal skills.

Include Relevant Certifications:If you’ve got any HR certifications or relevant training under your belt, be sure to showcase them! These qualifications can really set you apart from other candidates when applying for this full-time HR position at gategroup. List them prominently on your CV to catch the hiring manager's eye.

Align with Company Culture:Make sure your application speaks to gategroup's values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.

How to prepare for a job interview at gategroup

Brush Up on HR Best Practices

As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with gategroup.

Know Your Recruitment Tools

Most HR roles involve using various recruitment tools and ATS (Applicant Tracking Systems). Make sure you can comfortably discuss platforms like Workday or Greenhouse. If you've had direct experience, share those examples; if not, show your eagerness to learn!

Highlight Your People Skills

A full-time HR role at gategroup will require strong interpersonal skills. Prepare to share stories that demonstrate how you’ve successfully navigated conflicts or supported team members in past experiences. Authenticity goes a long way in this field.

Stay Current with HR Trends

Being up to speed with current HR trends, like remote working protocols or mental health initiatives, can set you apart. Be ready to discuss how these trends could impact gategroup and how you would contribute to adapting HR strategies.