At a Glance
- Tasks: Join our team as a General Assistant, supporting various operations in a fast-paced environment.
- Company: Be part of gategroup, a leader in sustainable aviation catering.
- Benefits: Fixed-term contract until October 2026 with opportunities for growth.
- Other info: Flexible role with diverse tasks and a focus on teamwork and quality.
- Why this job: Make a real impact in the aviation industry while working with a passionate team.
- Qualifications: High school diploma and basic hygiene knowledge required; experience in production is a plus.
The predicted salary is between 22000 - 26000 £ per year.
To work as a General Assistant across all the short haul and long haul operations as outlined within the organisation. This is a FIXED TERM CONTRACT until the 31st of October, 2026.
Main Duties & Responsibilities
- To follow all operating procedures in the course of your duties to the best of your abilities.
- To ensure the work area is kept safe and as clean as possible.
- Maintain high standards of quality, hygiene, health and safety in line with customer/company specifications.
- To ensure that the standards of cleanliness and house-keeping are within the guidelines laid down in the Company procedures.
- To report all accidents and take the necessary preventative action.
- To be able to communicate effectively both verbally and non-verbally at all levels.
- To ensure that relevant entries are made in the diary log and that the log is checked at the beginning of each shift.
- To be totally flexible within the role and within the unit departments.
- Carry out quality checks with improvement action when required.
- Assist in follow-up of Quality Assurance/Health & Safety reports.
- To take on any other duties as and when required.
Specific Duties by Department
- Production
- Pack food liners in accordance with written specification.
- From specification, accurately make up sample and product for all classes.
- Conduct temperature, quality, and product date checks.
- Seal flight canisters, trolleys and record numbers.
- Ensure correct marshalling of flights to Dispatch bays in assigned stowing order.
- Bond
- The receipt, handling and appropriate storage of all incoming goods and coordinating/managing stock.
- Sort and assemble bars into flights, working as a team to achieve targets.
- To check trolley seals and cross check with customs paperwork.
- Dishwash
- General washing, sorting, assembling, packing and positioning of the aircraft equipment.
- Process and strip trolleys and deliver to relevant department.
- Off loading and sorting equipment/food and ensuring it is delivered to the correct processing area.
- Stores
- To load/off-load lorries, stack shelves and replenish equipment/food items.
- From specification, accurately palletize shipments.
- Conduct quality, and product date checks.
- Daily stock count of the list.
- Stock rotation.
- Clean the area.
This list is not exhaustive, nor is it intended to be. As the operational requirements change the post holder may be allocated additional duties in keeping with the remit/scope.
Education
- High school diploma or equivalent.
Work Experience
- Working knowledge of Basic Hygiene.
- Ideally some experience in a production/manufacturing/stores environment.
- Experience of working in a fast-paced deadline driven environment.
Skills & Knowledge
- Good understanding of English both reading and writing.
- Good Customer Service skills.
- Positive attitude to work.
- Able to work to tight deadlines.
- Team worker.
- Demonstrated gategroup competencies to be successful in the position.
Demonstrated Values to be Successful in the Position
- Excellence - runs through everything we do. You'll work with people who care about getting it right, where quality isn't a checkbox but a mindset.
- Passion - fuels us. Your ideas matter, your voice is heard, and the work you do today lands on a tray table tomorrow.
- Responsibility - means something here. We're shaping the future of sustainable aviation catering, reducing waste, championing local suppliers, and making choices that protect the planet.
- Respect - isn't negotiable. We celebrate what makes each person unique and build a culture where everyone belongs, grows, and succeeds together.
The above statements are intended to describe the general nature and level of the job being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. gategroup reserves the right to modify, add, or remove duties and to assign other duties as necessary.
Contact: Qualified candidates are kindly requested to submit a CV detailing work history, qualifications, availability and expected salary package together with diplomas/supporting documents to: Human Resources, Glasgow, Campsie Drive, PA32SG. Email - lblair@gategroup.com. Telephone – 07802773693.
General Assistant - Seasonal in Glasgow employer: gategroup
Gategroup is an exceptional employer, offering a supportive work environment for Warehouse Operatives in Woolsington, Newcastle Upon Tyne. With a strong focus on employee well-being, we provide complimentary meals, free life insurance, and a comprehensive pension scheme, alongside opportunities for in-house training and development. Our culture promotes teamwork and flexibility, ensuring that every team member can thrive while contributing to our commitment to quality and safety.
StudySmarter Expert Advice🤫
We think this is how you could land General Assistant - Seasonal in Glasgow
✨Get in Early: Embrace the Seasonal Rush
In hospitality, seasonal hiring can be a bit of a frenzy, so make sure you’re applying early. Keep an eye on when local businesses like cafés and restaurants ramp up for holiday seasons or summer rushes. We can help you stay ahead by tracking application windows—don’t miss out!
✨Join Local Hospitality Groups
Tap into local hospitality communities online or through social media. Groups on Facebook or platforms like MeetUp can be goldmines for seasonal job opportunities. Engage with these communities—join discussions, share your eagerness, and you could snag a gig before it’s even advertised!
✨Show Your Face: Walk-Ins Matter
In hospitality, nothing beats a good ol' walk-in. Visit local establishments and introduce yourself. Bring along a flashy CV and maybe even drop a line about why you’re keen to work there. Sometimes just chatting with the manager can score you an interview on the spot!
✨Use Seasonal Hiring Platforms
Look for platforms that specialise in seasonal positions in the hospitality sector. Websites dedicated to summer jobs or Festival employment can offer unique roles that align with your interests. Don't forget to apply through our website too—companies like gategroup are constantly looking for enthusiastic seasonal workers like you!
We think you need these skills to ace General Assistant - Seasonal in Glasgow
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service game, your customer service skills are your bread and butter. Make sure your CV highlights any relevant experience you have in restaurants, cafés, or similar environments, emphasizing your ability to handle busy situations and provide excellent service.
Seasonal Availability is Key:Since this is a seasonal role, we're looking for candidates who are flexible with their availability. In your cover letter, mention specific times you’re available during the season and any previous seasonal positions you’ve held. This helps us see you as a perfect fit for this temporary gig!
Culinary Knowledge Can Set You Apart:If you have any culinary certifications or training, be sure to feature them prominently in your application. Knowing your way around a kitchen or having food safety certifications could give you an edge over other candidates when applying for a role at gategroup.
Make It Personal:When applying through our website, use your cover letter to share why you’re passionate about working with gategroup. Draw on any personal experiences you have in the hospitality scene and how they inspired you to apply for this seasonal role. We love a personal touch!
How to prepare for a job interview at gategroup
✨Know Your Menu Inside Out
With a seasonal role in hospitality-food-service, it’s super important to familiarise yourself with the menu. Be ready to chat about your favourite dishes, special ingredients, and any dietary considerations people might have. This shows you're passionate and prepared to provide excellent service right from the start!
✨Brush Up on Your Customer Service Skills
In hospitality, customer service can make or break the experience. Think of scenarios where you've gone the extra mile for a guest, or how you've handled challenges with a smile. Prepare a few stories that highlight your ability to connect with customers, solve problems, and create a welcoming atmosphere.
✨Flexibility is Key
Seasonal roles often require us to be flexible with our hours and responsibilities. During the interview, be prepared to discuss your availability and willingness to adapt. Highlighting your ability to jump into different roles, whether it’s serving or kitchen support, can really set you apart.
✨Showcase Your Team Spirit
Hospitality thrives on teamwork, especially in busy seasons. Prepare to share experiences where you collaborated with colleagues to create a seamless experience for guests. If you've got any examples where you helped to lift team morale during busy shifts, mention them! It’s all about showing that you can contribute positively to the work environment.
