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- Tasks: Lead and motivate a dynamic team in a fast-paced operations environment.
- Company: Join a global leader in sustainable aviation catering with strong values.
- Benefits: Earn £16.42/hr with opportunities for career growth and development.
- Why this job: Make a real impact while shaping the future of aviation catering.
- Qualifications: 2 years' supervisory experience in high-volume environments; HACCP knowledge preferred.
- Other info: Enjoy a varied workday where no two days are the same.
The predicted salary is between 13 - 16 £ per hour.
Are you a hands-on leader who thrives in a fast-paced, high-volume environment? We are looking for a driven Team Leader to join our Operations team — someone who leads by example, takes ownership, and knows how to get the best out of their people.
Hours: 5 days out of 7 | Weekend coverage required
About the Role
As Team Leader – Operations, you will work closely with the General Manager to keep daily operations running smoothly. You will lead your shift, ensure targets are met, and create the kind of team culture where people actually want to show up and perform. This is a role for someone who doesn’t just manage tasks — they lead people.
What You Will Be Doing
- Leading and motivating your team across a 7-day operation
- Ensuring HACCP, food safety, H&S and security compliance are met every shift
- Managing team performance, attendance and day-to-day conduct
- Resolving conflict quickly and implementing corrective actions
- Deputising for the Section Manager when required
- Communicating clearly and keeping your team informed and engaged
What We Are Looking For
- Minimum 2 years’ supervisory experience in food production, manufacturing, catering or a high-volume environment
- Strong understanding of HACCP, food hygiene and H&S — qualification preferred
- Proven ability to lead, motivate and develop teams
- Confident managing conflict and working independently
- In-flight catering experience is a bonus (not essential)
- Degree educated preferred, or strong relevant experience
- Fluent in English — a second European language is a plus
- Competent in Microsoft Office
Pay & Benefits
- Competitive rate of £16.42/hr
- Varied, fast-moving environment — no two days the same
- Genuine opportunity to grow into more senior operational roles
- Be part of a global business with real values and real standards
Ready to step up? If this sounds like you, drop me a message or apply directly. I would love to hear from people who are serious about operational leadership and want to make a real impact.
Our Values
- Excellence — Quality isn’t a checkbox, it’s a mindset. We invest in our people because when you grow, we all soar.
- Passion — You’ll feel the energy of an industry that never sleeps. Your ideas matter, your voice is heard, and the work you do today lands on a tray table tomorrow.
- Responsibility — We’re shaping the future of sustainable aviation catering, reducing waste, championing local suppliers, and making choices that go beyond profit.
- Respect — Different backgrounds, different talents, one team. We celebrate what makes each person unique and build a culture where everyone belongs, grows, and succeeds together.
Team Leader Operations in Birmingham employer: gategroup
Contact Detail:
gategroup Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader Operations in Birmingham
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to team leadership and operations. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your leadership style during interviews. Share specific examples of how you've motivated teams and handled challenges. This is your chance to shine and demonstrate that you’re the hands-on leader we’re looking for!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team and making an impact in operations.
We think you need these skills to ace Team Leader Operations in Birmingham
Some tips for your application 🫡
Show Your Leadership Style: When writing your application, make sure to highlight your leadership style. We want to see how you lead by example and motivate your team. Share specific examples of how you've created a positive team culture in your previous roles.
Be Specific About Your Experience: Don’t just list your past jobs; tell us about your hands-on experience in high-volume environments. We’re looking for someone with at least 2 years of supervisory experience, so be sure to detail your relevant achievements and responsibilities.
Demonstrate Your Knowledge: Make sure to mention your understanding of HACCP, food safety, and health & safety regulations. If you have any qualifications, include them! This shows us that you’re serious about compliance and safety in operations.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows us you’re keen to join our team!
How to prepare for a job interview at gategroup
✨Know Your Operations Inside Out
Before the interview, make sure you understand the key operations of the company. Familiarise yourself with their HACCP and food safety standards, as well as any recent news or changes in the industry. This will show that you're not just interested in the role, but also in how the company operates.
✨Showcase Your Leadership Style
Be prepared to discuss your leadership approach and how you motivate teams. Think of specific examples where you've successfully led a team through challenges or improved performance. This is your chance to demonstrate that you can lead by example and create a positive team culture.
✨Prepare for Conflict Resolution Scenarios
Since conflict management is a key part of the role, think about past experiences where you've had to resolve disputes or manage difficult situations. Be ready to explain your thought process and the steps you took to ensure a positive outcome. This will highlight your ability to handle pressure and maintain team morale.
✨Engage with Questions
At the end of the interview, don’t forget to ask insightful questions. Inquire about the team dynamics, the challenges they face, or how success is measured in the role. This shows your genuine interest in the position and helps you assess if the company culture aligns with your values.