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- Tasks: Support our hot kitchen team with essential admin tasks and smooth communication.
- Company: Join Gategroup, a global leader in airline catering solutions.
- Benefits: Enjoy free meals, paid holidays, and a supportive work environment.
- Why this job: Be part of a dynamic team making a real impact in the food industry.
- Qualifications: GCSE Maths and English, plus strong communication and organisational skills.
- Other info: Flexible shifts, in-house training, and great career development opportunities.
Location: West Drayton
Salary: 12.52 per hour
Contract Type: Full Time (37.5 hours per week)
Shift Pattern: 5 on, 3 off (including weekends)
About the Role
We are seeking an experienced Admin Clerk to provide vital operational support to our hot kitchen production team at Gategroup. Reporting to the Executive Chef Operations, you will be responsible for managing daily administrative systems and ensuring smooth communication between the kitchen and internal customers. If you are an organized, proactive communicator with a can-do attitude, we would love to hear from you.
Key Responsibilities
- Print, prepare and distribute daily operational paperwork for the hot kitchen production team
- Issue compliance documentation and data sheets to kitchen staff
- Collect, scan, save and file operational and compliance documents, ensuring accuracy before archiving
- Maintain up-to-date paperwork in key areas for easy access by operatives and management
- Manage the hot kitchen roster, processing shift change and holiday requests for management review
- Ensure accurate completion and availability of agency timesheets and daily worked hours
- Handle internal customer communications via email and phone, liaising with kitchen staff before responding
- Send timed email updates to internal customers throughout the day, including scanned documents, photos and delivery status reports
- Conduct pre-dispatch audits on completed shipments and associated paperwork
- Support additional kitchen and site activities as required with flexibility
What We Are Looking For
Essential:
- GCSE Maths and English (or equivalent)
- Previous administration experience
- Strong communication skills for phone and email correspondence
- Excellent organizational abilities
- Computer literacy including email, basic Excel, and document management (scanning, saving, filing)
- Ability to multitask effectively in a busy operational environment
- Flexibility to work rolling shifts including weekends
- Ability to work in cold environments
Right to Work: All applicants must have the right to work in the UK
Criminal Record Check (CRC) required
5 years of checkable references required
Overseas CRC required for any period exceeding 6 months spent outside the UK
What We Offer
- In-house training and development opportunities
- Free meals and refreshments
- Company sick pay
- Free on-site parking
- Paid annual holiday
- Pension scheme from day one
- Bespoke employee support program including free counselling sessions
- Refer a Friend scheme with generous bonuses
- Access to discount platform for everyday savings
- Cycle to Work scheme
About Gategroup
Gate Gourmet, part of gategroup, is the world's leading provider of airline catering solutions and provisioning services, operating at over 200 airports globally. We are passionate about delivering exceptional experiences to airlines and their passengers, from menu design through to execution and delivery. If you share our values of excellence, passion, respect and responsibility, do not miss this opportunity to join our team. Apply today!
Admin employer: gategroup
Contact Detail:
gategroup Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Admin
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the industry. A personal recommendation can go a long way in landing that Admin Clerk role.
✨Tip Number 2
Prepare for the interview by researching Gategroup and understanding their values. Show us you’re passionate about delivering exceptional experiences and how your skills align with their needs.
✨Tip Number 3
Practice your communication skills! Since the role involves liaising with kitchen staff and internal customers, being able to articulate your thoughts clearly will impress during interviews.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Admin
Some tips for your application 🫡
Tailor Your Application: Make sure to customize your CV and cover letter for the Admin Clerk role. Highlight your previous admin experience and how it relates to the responsibilities listed in the job description. We want to see how you can bring your unique skills to our team!
Show Off Your Communication Skills: Since strong communication is key for this role, don’t forget to showcase your abilities in your written application. Use clear and concise language, and maybe even include examples of how you've effectively communicated in past roles. We love a proactive communicator!
Be Organised: Your application should reflect your organisational skills. Keep your CV neat and structured, and ensure all relevant information is easy to find. A well-organised application shows us that you’re ready to manage the daily administrative tasks we need help with.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you’re keen on joining our team at Gategroup!
How to prepare for a job interview at gategroup
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the Admin Clerk role and its responsibilities. Familiarise yourself with the key tasks like managing paperwork, handling communications, and supporting the kitchen team. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Show Off Your Organisational Skills
Since this role requires excellent organisational abilities, prepare examples from your past experience where you've successfully managed multiple tasks or projects. Be ready to discuss how you keep things organised, especially in a busy environment, as this will highlight your suitability for the job.
✨Communicate Clearly and Confidently
Strong communication skills are essential for this position. Practice articulating your thoughts clearly, whether it's over the phone or via email. You might even want to do a mock interview with a friend to get comfortable with discussing your experiences and answering questions confidently.
✨Be Ready for Flexibility Questions
Given the shift patterns and the need to work in a cold environment, be prepared to discuss your flexibility and adaptability. Think of examples where you've had to adjust to changing circumstances or work outside your comfort zone, as this will show that you're a proactive candidate who can handle the demands of the role.
