At a Glance
- Tasks: Lead transformational change and deliver impactful customer strategies for top organisations.
- Company: Join Gate One, a dynamic consultancy shaping the future of business.
- Benefits: Inclusive culture, career development, and the chance to make a real difference.
- Other info: Opportunity to grow within a supportive environment and contribute to innovative projects.
- Why this job: Be a trusted adviser and drive meaningful outcomes in customer-centric transformations.
- Qualifications: 6-10 years in management consulting with strong leadership and client engagement skills.
The predicted salary is between 72000 - 88000 £ per year.
At Gate One, our Managers are the heart of our consultancy projects.
They design and deliver transformational change, lead consulting teams, nurture senior client relationships and help shape the future of our business.
In our Customer Strategy & Marketing Transformation team, you will work with leading organisations to solve growth, customer and marketing challenges.
Our work spans customer strategy, customer experience, marketing transformation, commercial transformation, operating model design, customer-centric organisational change and AI-enabled marketing transformation.
As a Manager, you will lead major workstreams and programmes from strategy through to implementation, helping clients achieve meaningful and measurable outcomes.
You will be a trusted adviser to senior stakeholders, leading blended client and consulting teams while contributing to the continued growth of our Customer Strategy & Marketing Transformation capability.
This is an opportunity for an experienced consultant who combines strategic thinking with practical delivery, enjoys working across a variety of industries and is excited by helping organisations become more customer-centric, commercially effective and future-ready.
Specifically, you will
- Lead high-value client delivery
- Scope, shape and deliver complex customer, growth and marketing transformation programmes.
- Lead workstreams and multidisciplinary delivery teams to achieve successful client outcomes.
- Build trusted advisory relationships with senior client stakeholders and executive sponsors.
- Lead the development of customer strategy, customer experience, commercial growth and marketing transformation solutions.
- Apply structured problem-solving and analytical rigour to address complex business challenges.
- Ensure deliverables are of the highest quality and create lasting client impact.
- Manage programme risks, dependencies and stakeholder expectations throughout delivery.
- Grow client accounts and support business development
- Develop and strengthen relationships within existing client accounts.
- Identify new opportunities and contribute to account growth activities.
- Play a leading role in proposals, pitches and sales pursuits.
- Develop client credentials, propositions and thought leadership aligned to Customer Strategy & Marketing Transformation.
- Partner with senior colleagues to shape commercial opportunities and convert prospects into client engagements.
- Lead and develop teams
- Lead and coach teams of consultants and senior consultants across multiple engagements.
- Support performance management, development and career progression of junior colleagues.
- Create inclusive, high-performing team environments that enable people to do their best work.
- Act as a role model for Gate One's values and consulting standards.
- Help build Gate One
- Contribute to the growth and development of the Customer Strategy & Marketing Transformation capability.
- Lead or contribute to strategic internal initiatives and capability-building activities.
- Support recruitment, onboarding and community development across the firm.
- Contribute to knowledge sharing, proposition development and thought leadership.
- Play an active role in shaping the culture and future direction of Gate One.
About You
You must have approximately 6-10 years' experience gained within a recognised management consulting firm, including experience operating at Manager level.
At this time we are not able to consider candidates whose experience sits solely within industry roles.
We are particularly interested in individuals with experience delivering customer strategy, customer experience, growth, commercial or marketing transformation engagements, ideally working with clients in the consumer and retail sectors.
You will also bring
- Experience leading large workstreams, projects or programmes with accountability for delivery outcomes.
- Experience working directly with senior client stakeholders and executive-level sponsors.
- A strong track record in customer strategy, customer experience, marketing transformation, growth strategy, commercial transformation or related areas.
- Programme and project management expertise.
- Experience leading and managing teams of consultants.
- Strong communication, facilitation and stakeholder management skills.
- Commercial awareness and an interest in contributing to business development and account growth.
- Curiosity, versatility and a proactive approach to solving complex business problems.
- A passion for helping organisations improve growth, customer outcomes and marketing effectiveness.
- The flexibility to work across sectors and transformation challenges.
Why Gate One?
Gate One is a business and digital transformation consultancy dedicated to helping clients thrive.
As part of Havas, one of the world's largest global communications groups, creativity is in our DNA and shapes how we think, work and deliver meaningful change.
Our vision is for purpose-driven people to create lasting impact together.
We combine creativity, entrepreneurial thinking and consulting rigour to help clients deliver transformation that sticks.
We are committed to providing an inclusive, transparent and supportive environment where our people can do their best work, develop their careers and make a genuine difference.
Gate One is committed to an inclusive hiring process.
All applications will be given fair consideration regardless of race, ethnicity, religion, gender, sexual orientation, nationality, disability, age, faith or social background.
Candidates must hold the legal Right to Work in the UK and meet the level of experience outlined above to be considered for this role.
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Manager, Customer Strategy & Marketing Transformation, London employer: Gate One
At Gate One, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters creativity and collaboration in the heart of London. Our commitment to employee growth is evident through our supportive environment, where you can lead transformative projects while developing your skills alongside talented colleagues. With a focus on meaningful impact and inclusivity, we empower our team members to thrive and make a difference in the world of customer strategy and marketing transformation.
StudySmarter Expert Advice🤫
We think this is how you could land Manager, Customer Strategy & Marketing Transformation, London
✨Tip Number 1: Get Involved in Consulting Case Competitions
Look for case competitions hosted by universities and consulting firms. They’re a fab way to showcase your problem-solving skills and meet industry players. Plus, winning one can seriously boost your CV, which we know is key when applying for roles like Manager, Customer Strategy & Marketing Transformation, London at Gate One!
✨Tip Number 2: Leverage Alumni Networks
Tap into your university’s alumni network; many consultants love to help out new talent. Reach out to alumni who are working in management consulting, they might have insider knowledge about openings at firms like Gate One or be willing to refer you for that Manager, Customer Strategy & Marketing Transformation, London position!
✨Tip Number 3: Attend Industry Events and Conferences
Keep an eye on management consulting events, workshops, or panels. These are prime opportunities to network with top professionals and get your name out there. You might even bump into someone from Gate One who’s on the lookout for their next Manager, Customer Strategy & Marketing Transformation, London star!
✨Tip Number 4: Polish Your Consulting Skills Online
Engage with online platforms that offer consulting simulations or courses. Prove your chops by completing relevant projects — this not only beefs up your experience but also gives you concrete examples to chat about during interviews for that full-time Manager, Customer Strategy & Marketing Transformation, London role at Gate One!
We think you need these skills to ace Manager, Customer Strategy & Marketing Transformation, London
Some tips for your application 🫡
Show Your Problem-Solving Skills:In management consulting, it's all about problem-solving—so make sure your CV highlights your analytical and critical thinking skills. Include examples from your studies or previous roles where you tackled complex issues or came up with innovative solutions. Quantify your achievements whenever possible to demonstrate your impact!
Tailor Your Cover Letter:Your cover letter is your chance to explain why you're a perfect fit for the consulting world. Focus on your motivation for joining the industry and how your skills align with the requirements of the role at Gate One. Remember to mention any relevant coursework or projects that showcase your understanding of strategic frameworks or business models!
Highlight Team Experience:Consultants often work in teams, so it's vital to showcase your collaborative skills. Include experiences where you've worked effectively with others, whether in academic group projects or internships. Discuss your role in the team and how you helped achieve common goals, demonstrating you can thrive in a consultancy environment.
Professionalise Your Online Presence:Make sure your LinkedIn and any other professional profiles are up to date, reflecting your career aspirations in management consulting. Connect with industry professionals and follow relevant groups—show you’re serious about entering this field. Applying through our website is a great way to get noticed, so showcase your personality and enthusiasm there!
How to prepare for a job interview at Gate One
✨Master the Case Study Game
In management consulting, case study interviews are all the rage. Make sure to practice structuring your thoughts and analysing data on the fly. Use resources like example case studies to get comfortable with frameworks and solutions. Remember, it’s not just about getting the right answer but showcasing your thought process, so talk us through your reasoning!
✨Know Your Numbers
Be prepared for some numerical and analytical questions. Brush up on your mental math and be ready to interpret data from charts or graphs. We might throw some business scenarios at you that require a quick turnaround on numerical analysis, so practice these skills to feel confident and swift!
✨Show Your Leadership Flair
As this is a full-time role, we want to see your potential as a seasoned consultant. Be ready to discuss experiences where you've led a project or a team. Think about times you've influenced decisions or navigated challenges—this is your chance to show how you can thrive in a fast-paced, collaborative environment.
✨Be a Cultural Fit
We’re not just looking for brains; we want to see if you vibe with our company culture at Gate One. Prepare to share how your values align with ours. Have a think about what makes a great team environment for you and how you can contribute to that. A good cultural fit goes a long way in management consulting!
