At a Glance
- Tasks: Lead and coach restaurant teams to achieve outstanding results in people, customer service, sales, and profit.
- Company: Join KFC, a beloved brand serving delicious chicken since 1939, with a strong community focus.
- Benefits: Enjoy bonuses, extra holidays, free meals, gym discounts, and over 200 high street perks.
- Other info: KFC welcomes everyone and supports diverse backgrounds; apply even if you don't meet every requirement.
- Why this job: Be part of a vibrant culture that values authenticity, growth, and community support.
- Qualifications: Bring a commercial mindset, big picture thinking, and a genuine care for your team.
The predicted salary is between 36000 - 60000 Β£ per year.
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We
sell the world’s best chicken. We’ve done it for a long old time — since 1939,
when the idea of
finger lickin’ good chicken popped into our Colonel’s head. Now, we proudly
serve 1000+ communities across the UK and Ireland, bringing the grit, pride and
iconic reputation that started in Kentucky all those years ago.
People who are
original. Individual. Fresh. We come to work to be ourselves, and to make
something of ourselves. We bring the graft and the laughs every day — building
our own community, as we serve our original recipe chicken to the ones we’re
in.
In our place, ambition grows. Careers build.
Potential goes further. Our doors are open, and they can take you anywhere.
If you join our team, we only ask one thing.
That you be you.
Because that makes us, us.
Sound good? Great. Here’s more about the job.
About the role
As an Area Coach, you\'ll lead a group
of restaurants to deliver standout results across People, Customer, Sales, and
Profit by coaching, challenging, and growing your GMs. You’ll mix strategic
thinking with hands-on leadership, building high-performing teams and setting a
culture that’s worth following.
What
will you spend your time doing?
- Lead from the front – You’ll support and
challenge a group of Restaurant General Managers (RGMs) to deliver on the big
four: People, Customer, Sales, and Profit. - Drive the strategy – You’ll set clear
goals, help build the game plan, and keep everyone focused on what really moves
the needle. - Spot commercial
opportunities
– You’ll have your eyes open for ways to grow sales, improve margins, and make
every restaurant run smarter. - Hire smart – You’ll guide the
hiring process to make sure we bring in top talent who get our values and want
to stick around. - Grow future leaders – You’ll spot rising
stars early and back them with the right development so they’re ready when it’s
their time. - Hold the standards – From product quality
to customer experience, you’ll audit what matters and act fast when things
slip.
What we
love from you:
- Commercial edge – You’re not just
about operations; you understand the business side, and you know how to drive
results. - Big picture thinking – You see how
everything connects—from head office to the kitchen floor—and you can guide
others through the same lens. - Lead with heart – You care about your
people, not just the numbers. You bring authenticity, values, and humanity to
the role.
Keeping it real
We don’t hire staff — we hire people. People
with real lives and aspirations, building real careers. Each of us has
something special to add to the mix we call work, and we’ll always encourage
you to add your perspective.
See, at KFC, everyone’s welcome — whatever
your background, and whatever future you’re creating. We’ll look out for you
because you’re one of us, not because you work for us. We’ll invest in your
potential, because it’s what we’ve always done. But most of all, we’ll give you
the freedom to be you, wherever (and whoever) you happen to be.
What’s
in it for you:
We offer
benefits that make your life that little bit easier, because we know the juggle
is real.
- Quarterly BONUS that rewards
the hustle - Extra holiday – more time to recharge
- Free chicken & chips every shift
- Gym discounts to keep you moving
- 200+ high street perks & cashback
- Wellbeing support that actually helps
KFC for
everyone:
Whoever you are
and wherever you’re from, KFC is a place where you can bring the real
you to work. We’re here to support you in being yourself, whether you work with
us, or are
trying to.
Our promise is this: every person who applies
to a role at KFC, regardless of age, background, ethnicity, gender, ability,
religion or sexual orientation, will have an equal opportunity
to work here. We don’t just welcome, we encourage applications from
underrepresented groups in all industries.
If you’d like any additional support with
your application, have a disability or condition that may affect your
performance during the recruitment process, or have any other requirements —
just let us know. We’ll be
there to help you be the real you.
Ready?
We hope so. If
you’re ready to be part of our community, now’s the time to apply.
Worried you aren’t ticking all the
boxes? Don’t - we’d still love to hear from you.
* We do things a little differently here. Some of our restaurants are run by KFC directly (that’s our Equity team), while others are owned by our awesome Franchise partners. So, things like benefits might vary a bit depending on where you work – but the heart, the culture, and that finger lickin’ feeling? That’s the same wherever you join us.
#J-18808-LjbffrArea Coach in Shrewsbury employer: Gastronomy Locations
At KFC, we pride ourselves on being an exceptional employer that values individuality and fosters a vibrant work culture. As an Area Coach, you'll not only lead and inspire teams but also benefit from our commitment to employee growth through tailored development opportunities, competitive bonuses, and a supportive environment that encourages authenticity. With perks like extra holidays, free meals, and gym discounts, we ensure that our team members feel valued and empowered to thrive both personally and professionally.
StudySmarter Expert Adviceπ€«
We think this is how you could land Area Coach in Shrewsbury
β¨Tip Number 1
Familiarise yourself with KFC's values and culture. As an Area Coach, you'll need to embody the authenticity and heart that KFC stands for. Show how your personal values align with theirs during any interactions.
β¨Tip Number 2
Network with current or former employees if possible. They can provide insights into the company culture and what it takes to succeed in the role of Area Coach, which can be invaluable during your discussions.
β¨Tip Number 3
Prepare to discuss your leadership style and how you develop teams. Highlight specific examples where you've successfully coached others, as this is a key aspect of the Area Coach role.
β¨Tip Number 4
Stay updated on industry trends and KFC's market position. Being knowledgeable about commercial opportunities and challenges will demonstrate your strategic thinking and readiness to drive results.
We think you need these skills to ace Area Coach in Shrewsbury
Some tips for your application π«‘
Understand the Role:Before applying, make sure to thoroughly read the job description for the Area Coach position. Understand the key responsibilities and the qualities they are looking for in a candidate, such as leadership skills and commercial awareness.
Tailor Your CV:Customise your CV to highlight relevant experience that aligns with the role. Focus on your leadership roles, achievements in driving sales, and any experience you have in coaching or developing teams.
Craft a Compelling Cover Letter:Write a cover letter that reflects your personality and passion for the role. Use it to explain why you want to work for KFC and how your values align with theirs. Mention specific examples of how you've led teams or improved business outcomes in the past.
Showcase Your People Skills:In your application, emphasise your ability to connect with people and lead with heart. Provide examples of how you've supported team members or contributed to a positive workplace culture, as this is crucial for the Area Coach role.
How to prepare for a job interview at Gastronomy Locations
β¨Show Your Leadership Skills
As an Area Coach, you'll be leading a team of Restaurant General Managers. Be prepared to discuss your leadership style and provide examples of how you've successfully motivated and developed teams in the past.
β¨Understand the Business Metrics
Familiarise yourself with key performance indicators related to sales, profit, and customer satisfaction. Be ready to discuss how you can drive results and improve these metrics in the restaurants you'll oversee.
β¨Demonstrate Your People Skills
The role requires a strong focus on people management. Share experiences where you've built relationships, resolved conflicts, or supported team members' growth. Authenticity and empathy are key!
β¨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities and strategic thinking. Think of scenarios where you've had to make tough decisions or implement changes, and be ready to explain your thought process.