Head of Operations in Birmingham

Key Objectives:

As Head of Operations, you will oversee the day-to-day activities of Gas Street Church across locations and ministries; ensuring efficiency, compliance and a high standard of execution & excellence. As an experienced and passionate leader, you will navigate the intricacies of church life with the right balance of high capacity & execution, exceptional communication, and influencing and diplomacy. You will be responsible for leading the operations department, ensuring it functions effectively to serve the vision and mission of the wider church.

You will be the primary contact for staff team internally for operational issues, and bring leadership to key areas such as scheduling, Sunday\’s and project management. You will troubleshoot and work closely under the Executive Lead to ensure that the organisational structure is effective and maximising output.

Key areas of responsibility:

• Daily operations: being the primary point of contact for staff team on troubleshooting, information and negotiating solutions between ministries; escalating where strategic or structual decisions are required by Exec
• Department: lead the Operations Department, including some direct line management and chairing the weekly operational meeting and monthly department meeting
• Locations: oversee the Operations Leads across locations to ensure a consistent vision & approach, and shared learning
• Meetings: chair, minute & contribute to key meetings throughout the organisation
• Project Management: responsibility for the management of various projects under the direction of the Executive Lead, whether coordination of major events in the life of the church, implementation of new systems or working closely with volunteers and professionals on gatherings or events
• Sundays: ensure the Exec\’s vision for Sunday gatherings across locations is outworked; chairing weekly Sunday meeting, coordinating logistics, preaching rota, leading the volunteer Sunday Coordinator team and compiling the run sheet
• Calendar: mapping out events from across ministries each academic year to ensure resources are utilised sustainably and effectively and so departments can plan ahead
• Events: line manage the Events & Communications Coordinator to ensure all church events are smoothly executed and well-planned; including some management of events & conferences where required
• Facilities: oversee the Facilities and Health & Safety Manager to ensure the smooth running of Gas Street facilities and contracts across all locations to ensure their effective use and both ministry and income
• Financial Operations: work alongside the Finance Manager to ensure budget and management