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- Tasks: Lead onsite staffing for Gartner's top conferences and ensure a seamless attendee experience.
- Company: Join Gartner, a leader in the tech industry with a focus on innovation and excellence.
- Benefits: Enjoy competitive pay, world-class benefits, and rewards for high performers.
- Other info: Opportunities for travel and professional growth in a supportive environment.
- Why this job: Be part of a dynamic team that shapes unforgettable conference experiences.
- Qualifications: 4+ years in project management or staffing, with strong communication and organisational skills.
The predicted salary is between 50000 - 65000 £ per year.
This Onsite Staffing Manager role is part of a new Center of Excellence dedicated to the successful onsite execution of Gartner's must-attend conferences. The position involves establishing baseline staffing requirements for each event and ensuring a thoughtful and consistent approach to training and execution on-site.
Key Responsibilities
- Work closely as a liaison between Gartner Conferences and external staffing agencies to staff and support at all on-site conferences.
- Ensure staff levels meet the overall needs and baseline requirements of the conferences service model, delivering best-in-class service to all attendees.
- Implement a robust training process for both external agency and onsite Gartner staff to drive an improved attendee experience.
- Design the overall staffing strategy for each onsite conference, reviewing property needs and agenda to build a robust staffing model.
- Manage monthly budget updates as part of the forecast process for all agency and freelancer spend.
- Create future year budgets, considering efficiencies or potential savings while providing an accurate forecast.
- Set up and run pre-event calls between Conference Logistics and the agency to review onsite requirements per conference.
- Manage external agency relationships to maximize value, including quarterly feedback sessions and event-specific feedback as needed.
- Provide on-site support at larger destination conferences and symposia, overseeing onsite logistics, quality control of agency staff, and general feedback and improvements for the future.
- Analyze on-site feedback from internal team and attendee scores to identify trends and improvement areas, working with the onsite staffing team to drive improvements year over year.
- Become an internal expert in the Intrivium scheduling App, providing ongoing support to the Conference Logistics team.
- Manage all Intrivium tasks: monitor shift consistency, evaluate shift creation, ensure adherence to Onsite Staffing Playbook, meet deadlines, conduct utilization and review meetings, recommend adjustments, prepare and send shifts, and provide training.
- Participate in weekly vendor management calls to give feedback and suggest process improvements for Intrivium.
Qualifications
- Bachelor’s Degree preferred.
- 4+ years of experience in project management, staffing coordination, or a related field.
- Strong organizational and communication skills.
- Proven experience managing agency and vendor partners.
- Proven people-management experience.
- Strong interpersonal and relationship-building skills, especially with senior-level professionals and agency partners.
- Creative, innovative and strategic thinker with strong attention to detail.
- Strong financial management skills.
- Proficient in using staffing tools and technology.
- Willingness to travel approximately 10% to attend Gartner conferences and manage onsite staffing operations.
What do we offer?
Gartner offers world-class benefits, highly competitive compensation, and disproportionate rewards for top performers.
Equal Employment Opportunity
The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to seek to advance the principles of equal employment opportunity. Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including those with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation by calling Human Resources at +1 (203) 964-0096 or by emailing ApplicantAccommodations@gartner.com.
Manager, Conferences Onsite Staffing in Surrey employer: Gartner
Contact Detail:
Gartner Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Manager, Conferences Onsite Staffing in Surrey
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a job that’s perfect for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Tailor your responses to show how your experience aligns with their values and goals. This will help you stand out as a candidate who truly gets what they’re about.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or use online resources to refine your answers. The more comfortable you are speaking about your experience, the more confident you'll feel during the real deal.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of exciting roles waiting for you, and applying directly can sometimes give you an edge. Plus, it shows you’re genuinely interested in being part of our team!
We think you need these skills to ace Manager, Conferences Onsite Staffing in Surrey
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in project management and staffing coordination. We want to see how your skills align with the Onsite Staffing Manager role, so don’t hold back on showcasing your relevant achievements!
Show Off Your People Skills: This role is all about managing relationships, so let us know about your experience working with agency partners and senior-level professionals. Share specific examples of how you've built strong connections and improved team dynamics in your previous roles.
Be Financially Savvy: Since budgeting is a key part of this position, make sure to mention any experience you have with financial management or forecasting. We’re keen to see how you’ve handled budgets in the past and any efficiencies you’ve implemented.
Apply Through Our Website: We encourage you to submit your application through our website for the best chance of being noticed. It’s super easy, and it helps us keep track of all applications efficiently. Plus, we love seeing candidates who take that extra step!
How to prepare for a job interview at Gartner
✨Know Your Stuff
Make sure you understand the key responsibilities of the Onsite Staffing Manager role. Familiarise yourself with Gartner's conference model and think about how your experience aligns with their needs. This will help you speak confidently about how you can contribute to their success.
✨Showcase Your People Skills
Since this role involves managing agency relationships and overseeing staff, be ready to share examples of how you've successfully built relationships in the past. Highlight your communication skills and any creative strategies you've used to improve team dynamics or attendee experiences.
✨Budget Talk
Brush up on your financial management skills. Be prepared to discuss how you've managed budgets in previous roles, including any strategies you've implemented for cost savings. This will show that you can handle the financial aspects of the position effectively.
✨Ask Smart Questions
Prepare thoughtful questions about the role and the company. Inquire about their current challenges with onsite staffing or how they measure success at their conferences. This shows your genuine interest and helps you gauge if the company is the right fit for you.