Sr. Principal Analyst, Quality & Supply Chain (Remote - UK)

About the role: Gartner Analysts are industry thought leaders who create must-have insights, market predictions and best practices for a broad range of world-leading organizations. A Sr Principal serves as an expert within Gartner’s Business and Technology Insights (BTI) group. Utilizing research and analytical skills, a Sr Principal plays a role in producing pragmatic and provocative insights which Gartner clients consume and apply to propel their business toward key objectives. They are a trusted source of advice for clients, reinforcing Gartner’s value every day by engaging them via in-person meetings, virtual meetings, sales support visits and Gartner conferences to discuss complex client challenges and offer appropriate recommendations.

What you will do:

• Create innovative, thought provoking, and highly leveraged “must-have insights” content.
• Develop new insights and ideas through thought leadership and offer compelling, actionable approaches to client's needs and requests that accelerate the client's ability to act.
• Develop in-depth analysis to identify the root cause of a client’s barriers or overall needs and reframe thinking to drive strategy forward.
• Demonstrate thought leadership in establishing Insights positions across a team of analysts.
• Bring provocative, independent insights to Gartner leaders that can evolve the course of a research agenda.
• Research, analyze and predict market trends and shifts to provide clients and vendors with actionable insights.
• Provide clients and prospects with actionable advice aligned to their designated content area via virtual or face-to-face interactions.
• Create and deliver high value presentation materials on and off stage for Gartner events, industry and professional association conferences, and client briefings.
• Support BTI and Sales: Provide sales support serving as voice of the market to help Insights teams create content and to drive engagement with clients to make progress against their critical priorities to grow their business.
• Provide high quality and timely content peer review.
• Build credibility as an industry expert to represent Gartner insights, methodology and strategy.
• Actively participate in innovation, ideation, and research discussions and collaborate effectively with peers in the Insights community.
• Identify research process improvements or develop new processes that help the team and BTI provide excellent service delivery.
• Be client-centric while actively seeking to help clients engage regularly and often with Gartner insights and interactions.

What you will need:

• Bachelor's degree or equivalent experience; Graduate degree preferred.
• 8+ years in quality management, supply chain, or related fields in increasingly senior roles.
• Demonstrated experience integrating quality management systems with supply chain operations and business objectives.
• Communication skills as evidenced by prior work experience presenting to or advising senior executives, investors, boards, or industry peers.
• Strong project and time management skills and ability to manage multiple priorities.
• An appropriate bachelor’s degree; a master’s level qualification and professional certification (e.g., ASQ, APICS, Six Sigma) are preferred.
• Significant experience developing, leading, or managing quality management programs, with proven expertise in connecting quality objectives to supply chain strategies and broader business goals.
• Direct experience working with or for a Chief Supply Chain Officer (CSCO) or their teams, or in close partnership with supply chain leadership, to drive quality initiatives that deliver measurable business impact.
• An understanding of key supply chain processes (e.g., S&OP, IBP, Demand/Supply Planning) and how quality management systems support and enhance these processes.
• Experience in one or more of the following: 1) a large end-user organization 2) a consultancy 3) a vendor focused on quality or supply chain technology.
• Excellent writing, presentation, and data visualization skills, with the ability to communicate complex concepts to executive audiences.
• Strong problem-solving skills and an agile, strategic mindset capable of connecting the dots between quality, technology, supply chain trends, and business models.
• Proven ability to engage and advise senior business and supply chain executives, including CSCOs and heads of quality.
• Experience leading or contributing to cross-functional projects involving quality and supply chain teams.
• Confidence and presence in executive-level presentations and discussions.
• Self-motivation, drive, and a strong work ethic.
• Demonstrate executive presence; can immediately establish credibility with executives and additional stakeholders.
• Strong organizational skills; ability to work under tight deadlines and produce high quality deliverables.
• Demonstrate excellence in research and writing ability.
• Strong written and verbal proficiency, analytical and presentation skills; ability to engage clients and respond effectively to questions.
• Proficient in analyzing and synthesizing data; can effectively apply patterns and frameworks while drawing and defending conclusions to client challenges.
• Strong communication skills - able to explain complex concepts concisely and simply.
• Subject matter expertise; comfortable presenting at large and small-scale speaking engagements.
• Strong business and financial acumen.
• Deep knowledge of the global and competitive landscape within subject area as well as the interplay in that market.
• Ability to work independently, while also being intrinsically motivated to collaborate across teams and support the workflow of others, in a multicultural global team.
• Learning agile and adept with navigating highly matrixed environments.
• Ability to represent Gartner's research methodology and strategies effectively at all levels.
• Willingness and ability to travel up to 25% (where applicable).

Who are we? At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world. Our mission relies on expert analysis and bold ideas to deliver actionable, objective business and technology insights, helping enterprise leaders and their teams succeed with their mission-critical priorities. Since our founding in 1979, we’ve grown to 21,000 associates globally who support ~14,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That’s why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here.

What makes Gartner a great place to work? Our vast, virtually untapped market potential offers limitless opportunities – opportunities that may not even exist right now – for you to grow professionally and flourish personally. How far you go is driven by your passion and performance. We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients. Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations. We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work.

What do we offer? Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers. In our hybrid work environment, we provide the flexibility and support for you to thrive — working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring.