At a Glance
- Tasks: Build relationships with clients and ensure they get the most from Gartner services.
- Company: Join Gartner, a leading authority in AI and business insights.
- Benefits: Enjoy competitive pay, professional growth, and a flexible hybrid work environment.
- Other info: Diverse, inclusive culture with limitless opportunities for personal and professional growth.
- Why this job: Make a real impact while helping clients navigate their business challenges.
- Qualifications: Fluent in German and English, with strong communication skills.
The predicted salary is between 29700 - 36300 £ per year.
Location: London, UK or Barcelona, Spain
Language: Must be business fluent in German and English
About the role: The Client Success team follows a Client for Life Philosophy, and individuals in this role ensure that every Gartner client receives value far exceeding their investment. Associates seek to understand and surface clients' business priorities, breakdown challenges, and identify the most effective ways to support the client in making the right decisions for their business. They are responsible for onboarding clients, proving the concept of Gartner services, and stimulating client engagement of products that are used by large client teams.
What you will do:
- Build, develop and manage relationships with a variety of clients ranging from senior C-levels to more junior client professions across various business functions ensuring they are successful in the utilization of their Gartner subscription, resulting in customer satisfaction, retention, and growth
- Introduce Gartner services and capabilities to new clients and communicate value to decision makers
- Facilitate client calls, understand client priorities, and recommend a program of action that drives high value and return of investment on their Gartner membership
- Collaborate with internal Gartner partners to overcome obstacles and maximize the value Gartner delivers to clients
- Conduct regular reviews of client book of business looking into performance and key client engagement metrics
What you will need:
- Must be fluent in English and German
- 6+ months relevant professional and/or internship experience
- Proven track record of success fueled by a passion for delighting clients
- Strong communication, collaboration, prioritization, critical thinking, and influencing skills
- Bachelor's degree preferred
What you will get:
- Collaborative, team-oriented culture that embraces diversity
- Professional development and unlimited growth opportunities
Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities.
Legal Associate (German Speaking) in London employer: Gartner
Gartner, Inc. is an exceptional employer that fosters a dynamic and inclusive work culture, empowering employees to thrive in their careers. With a strong focus on professional development, you will have access to world-class training and growth opportunities while engaging with top-tier clients in the vibrant UK market. Join us to be part of a collaborative team that values innovation and strategic thinking, making a meaningful impact in the technology landscape.
