Executive Partner - CMO Advisory FSI in London

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When you join Gartner, you will be part of a fast‐growing team that helps the world become smarter and more connected. We are the world’s leading research and advisory company, achieving consistent double‐digit growth by steering clients toward the right decisions with business and technology insights they can’t find anywhere else. Our associates enjoy a collaborative work environment, exceptional training and career development — as well as unlimited growth opportunities. If you like working with a curious, supportive, high‐performing team, Gartner is the place for you.

What makes Gartner a GREAT fit for you?

When you join Gartner for Chief Marketing Executives (CME), you will set your career on track for outstanding achievement with a company that knows no limits. We are the leader in our industry, achieving double‐digit growth by helping clients make the right decisions with business and technology insights they can’t find anywhere else. Gartner Executive CME Partners serve as trusted advisors to our members (clients) who are CMOs or SVPs of Marketing from Global 1000 organizations and government agencies.

About this role

The Executive Partner (EP) role is to serve as a trusted advisor to our senior‐most marketing executive clients and deliver exceptional value by orchestrating the full capability of Gartner (research, analyst engagements, events and peer networking) to help each member‐client define and exceed their specific enterprise goals.

Executive partners work with clients to define, develop, prioritize and/or critique marketing strategies and tactics; develop and/or transform overall skills and capability within the marketing organization; assist with the development and execution of a compelling marketing vision; aggregate and deliver Gartner research insights on key initiatives, priorities, and implementations; and in general, becoming a trusted advisor for the SVP, EVP or CMO. With the support of their EP, our clients achieve their goals more quickly, cost effectively and with a higher assurance of success.

What you will do

• Relationship Management: The EP manages multiple senior executive member relationships and participates in account planning with Client Service Managers and Account Executives. The EP actively participates in all phases of the member lifecycle: on‐boarding, relationship management, delivery, review and renewal.
• The EP performs annual virtual or onsite workshops for client members and leads CMO/SVP, Marketing breakout sessions during annual Marketing Forums.
• Host, facilitate, and/or participate in periodic member activities, including working sessions to develop strategy, peer roundtables, sessions and client meetings at annual conferences, and virtual webinars.

Success is defined by:

• Executing a smooth hand‐off from the sales team
• Regularly engaging the member in a substantive manner
• Partnering with Sales, Research and Service to delight the client
• Accurately identifying and documenting the member's Mission Critical Priorities
• Developing and managing an engagement (value) plan for each client
• Participating (with Sales and client service managers) in quarterly account reviews
• Preparing value‐added on‐site engagements and member meetings
• Operational rigor in maintaining client activity in our CRM and scheduling systems

Sales and Marketing Support: The EP is responsible for member retention and for contributing to growth through support of sales in prospect cultivation, account planning/development and value demonstration activities delivered through proof‐of‐concept (POC) engagements.

Research Support: The EP supports research activities, such as facilitating member participation in research studies or case panels. The EP will leverage research and provide member feedback. The EP works with research analysts to review, refine, and deliver CMO/SVP Marketing relevant research.

Program Delivery: Work with members to further their levels of Marketing maturity through delivery of research, peer networking, and coaching. Critique client strategies, guide clients in building their organizations, and assist in developing Marketing strategies, establishing priorities, and planning for implementation around key Marketing initiatives.

Establish and maintain working relationships with various internal groups to create a comprehensive, well‐designed sustainable set of key deliverables for clients (including targeted research, personal coaching sessions, scripted analyst sessions, involvement with appropriate events, etc.). Direct and facilitate member peer group calls and/or meetings.

Content Development and Management: Participate in presentations, panels and workshops. Participate in relevant research communities to keep topic area knowledge current and share member experiences with analysts. Lead and participate in local events and roundtables.

What you will need

• Subject Matter Expertise: The EP must be a senior business executive and have demonstrated topic knowledge in developing and delivering overall marketing strategy, execution and performance improvement. The EP will be an accomplished current or former SVP, EVP of Marketing or CMO, with a broad base of expertise that has operated at a senior leadership level and driven change at all levels.
• Other Requirements: A university graduate (Masters preferred) with 10+ years' experience working as an SVP, EVP or CMO or in a senior management role in a Marketing Executive level capacity; or 5+ years in the capacity with 5+ years in another Marketing Executive role. Preferred experience in B2C industry segments with consumer marketing focus.
• An in‐depth understanding of the Marketing Function and the role of the CMO (including leadership, operations management, strategy and trends, use of metrics, etc.). In depth understanding of the business value of Marketing and the alignment of Business and Marketing strategies.
• Critical thinking and problem solving skills to assess member situations and provide actionable, outcome‐based business advice, and the ability to leverage appropriate (Gartner and other) resources to help clients achieve business results.
• Ability to lead and manage ambiguous situations. Candidates must have excellent interpersonal skills; with a healthy dose of humility and experience working with C level executives. This individual should have strong reflective listening skills and the ability to adjust to client cues and needs.
• Superior verbal and written communication skills and strong facilitation and presentation skills. Collaboration and team leadership. Strong time/project management skills. Up to 20% domestic travel possible. Consulting experience is a plus.

Who are we?

At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world. Our mission relies on expert analysis and bold ideas to deliver actionable, objective business and technology insights, helping enterprise leaders and their teams succeed with their mission‐critical priorities. Since our founding in 1979, we’ve grown to 21,000 associates globally who support ~14,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That’s why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here.

What makes Gartner a great place to work?

Our vast, virtually untapped market potential offers limitless opportunities – opportunities that may not even exist right now – for you to grow professionally and flourish personally. How far you go is driven by your passion and performance. We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients. Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations. We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work.

What do we offer?

Gartner offers world‐class benefits, highly competitive compensation and disproportionate rewards for top performers. In our hybrid work environment, we provide the flexibility and support for you to thrive — working virtually when it’s productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring.

The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to seek to advance the principles of equal employment opportunity. Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company’s career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at +1 (203) 964-0096 or by sending an email to ApplicantAccommodations@gartner.com.