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- Tasks: Manage and enhance C-level executive communities, fostering relationships and creating impactful experiences.
- Company: Join Gartner, a leading global research and advisory company with a collaborative culture.
- Benefits: Enjoy competitive pay, world-class benefits, and a flexible hybrid work environment.
- Why this job: Make a real impact by engaging with top executives and shaping community experiences.
- Qualifications: 3-5 years in client success or sales; strong relationship-building skills required.
- Other info: Dynamic role with opportunities for professional growth and travel.
The predicted salary is between 36000 - 60000 £ per year.
The Community Program Manager is responsible for managing and enhancing our C-level executive communities. This role requires a strategic thinker with a deep understanding of executive-level engagement and community management. The ideal candidate will possess exceptional project management skills, a strong ability to foster relationships, and a passion for creating impactful experiences for our members.
Responsibilities
- Community Engagement and Management: Execute on C-level community and Gartner best practices to recruit, engage, and retain C-level executives. Foster strong relationships with community member executives, understanding their needs and priorities and ensuring their active participation. Facilitate peer-to-peer interactions and knowledge sharing among community members.
- Program Development and Execution: Collaborate with internal teams to ensure seamless execution of community programs. Be responsible for all client-facing aspects of in-person and virtual programs, including communicating with C-level executive members and sponsors. Travel to in-person programs an average of 4 times a year, serving as host or MC for in-person programs, which does include some public speaking in front of a live audience.
- Stakeholder Management: Act as the primary point of contact for community members, addressing inquiries and providing exceptional support. Partner with content to design high-impact programs that align with the interests and needs of the C-level community. Collaborate closely with marketing to drive community growth and member acquisition.
- Data Analysis and Reporting: Utilize data analytics to track community engagement, program success, and member satisfaction. Leverage data to identify trends, opportunities, and areas for improvement and prioritization.
Qualifications
- Education: Bachelor's degree preferred if possible.
- Experience: Minimum 3 to 5 years of client success or sales experience required; business-to-business experience is highly preferred; proven experience building excellent client relationships and offering value-added, insightful, and strategic insight into their business.
About Gartner
At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world. Our mission relies on expert analysis and bold ideas to deliver actionable, objective insight, helping enterprise leaders and their teams succeed with their mission-critical priorities. Since our founding in 1979, we've grown to more than 21,000 associates globally who support ~14,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That's why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here.
What makes Gartner a great place to work? Our sustained success creates limitless opportunities for you to grow professionally and flourish personally. We have a vast, virtually untapped market potential ahead of us, providing you with an exciting trajectory long into the future. How far you go is driven by your passion and performance. We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients. Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations. We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work.
What do we offer? Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers. In our hybrid work environment, we provide the flexibility and support for you to thrive — working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring. Ready to grow your career with Gartner? Join us.
The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to seek to advance the principles of equal employment opportunity. Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company's career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at +1 (203) 964-0096 or by sending an email to ApplicantAccommodations@gartner.com.
Community Program Manager in London employer: Gartner
Contact Detail:
Gartner Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Community Program Manager in London
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or at industry events. We all know that personal connections can open doors, so don’t be shy about asking for introductions or advice.
✨Tip Number 2
Prepare for those interviews! Research the company and its culture, especially focusing on their community engagement strategies. We want you to show them you’re not just a fit for the role, but also for their team.
✨Tip Number 3
Practice your pitch! You’ll need to communicate your experience and how it aligns with the role of Community Program Manager. We suggest rehearsing with a friend or in front of a mirror to boost your confidence.
✨Tip Number 4
Don’t forget to follow up! After an interview, send a thank-you email to express your appreciation. It’s a great way to keep the conversation going and remind them why you’re the perfect candidate for the job.
We think you need these skills to ace Community Program Manager in London
Some tips for your application 🫡
Show Your Strategic Thinking: When writing your application, make sure to highlight your strategic thinking skills. We want to see how you can manage and enhance executive communities, so share examples of how you've done this in the past!
Foster Relationships: Don’t forget to mention your ability to build strong relationships! We’re all about community engagement, so tell us about times you’ve successfully connected with others, especially at the C-level.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured responses that get straight to the heart of your experience and skills. Remember, we’re looking for impactful experiences!
Apply Through Our Website: Make sure to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at Gartner
✨Know Your Community
Before the interview, dive deep into understanding the C-level executive communities that the company manages. Familiarise yourself with their needs and priorities, and think about how you can enhance their engagement. This will show your strategic thinking and genuine interest in the role.
✨Showcase Your Project Management Skills
Be ready to discuss specific examples of your project management experience. Highlight instances where you've successfully executed community programmes or events, especially those involving high-level executives. Use metrics to demonstrate your impact and effectiveness.
✨Prepare for Stakeholder Scenarios
Anticipate questions related to stakeholder management. Think of scenarios where you've acted as a primary point of contact and how you addressed inquiries or challenges. This will help you illustrate your relationship-building skills and ability to provide exceptional support.
✨Leverage Data Analytics Experience
Since data analysis is key for this role, be prepared to discuss how you've used data to track engagement and measure success in previous roles. Share specific examples of trends you've identified and how you've implemented changes based on your findings.
