Overview
In this role you help Gartner clients realise value from their subscription by onboarding and guiding adoption across senior and mid-level stakeholders. You will surface client priorities, connect them with Gartner resources, and collaborate with internal teams to deliver tailored, high-impact support. You drive ongoing engagement and demonstrate ROI, shaping the client journey from initial touch to sustained partnership. This is a hands-on, client-facing role in a growth-focused, AI-enabled advisory environment.
Pay / Benefits
- world-class benefits
- hybrid work environment
- professional development
- unlimited growth opportunities
- competitive compensation
Responsibilities
- Onboard clients and drive initial adoption of Gartner services
- Introduce Gartner capabilities to prospective and new clients and connect them with the expert community
- Identify client priorities and align Gartner resources to maximize ROI
- Collaborate with internal stakeholders to deliver services, share best practices, and design innovative solutions
- Use insights and metrics to sustain client engagement, satisfaction, retention, and growth
Key requirements
- Fluency in Swedish and English at business level
- Bachelor degree preferred with 6+ months of relevant experience
- Track record of delivering client delight
- Strong communication, collaboration, prioritization, critical thinking, and influencing skills
- communication
- collaboration
- prioritization
- critical thinking
- influencing
Client Success Associate - Swedish Speaking in London employer: Gartner
Gartner, Inc. is an exceptional employer that fosters a dynamic and inclusive work culture, empowering employees to thrive in their careers. With a strong focus on professional development, you will have access to world-class training and growth opportunities while engaging with top-tier clients in the vibrant UK market. Join us to be part of a collaborative team that values innovation and strategic thinking, making a meaningful impact in the technology landscape.
