Overview
In this role you partner with clients across levels and functions to ensure they realize value from their Gartner subscription. You onboard clients, demonstrate Gartner capabilities, and drive engagement with products used by large client teams. You align Gartner resources with client priorities to maximize ROI and collaborate with internal stakeholders to deliver superior service. You monitor metrics to sustain satisfaction, retention, and growth, contributing to Gartner’s mission of enabling enterprise success through insights and guidance.
Pay / Benefits
- world-class benefits
- highly competitive compensation
- hybrid work environment
- professional development and unlimited growth opportunities
Responsibilities
- Onboard new clients and introduce Gartner services to prospective and current clients
- Manage client relationships and connect clients with Gartner experts
- Identify client priorities and align Gartner resources to deliver value and ROI
- Collaborate with internal teams to deliver services, share best practices, and design solutions
- Leverage insights and metrics to drive ongoing engagement, satisfaction, retention, and growth
Key requirements
- Fluent in English and one of the languages listed (English, Spanish, French, Arabic, Dutch, German, Italian, Norwegian, Swedish)
- Bachelor's degree preferred with 6+ months relevant experience
- Proven track record of delighting clients
- Strong communication, collaboration, prioritization, critical thinking, and influencing skills
- communication
- collaboration
- prioritization
- critical thinking
- influencing
Client Success Associate (Swedish/French) - Barcelona in London employer: Gartner
Gartner, Inc. is an exceptional employer that fosters a dynamic and inclusive work culture, empowering employees to thrive in their careers. With a strong focus on professional development, you will have access to world-class training and growth opportunities while engaging with top-tier clients in the vibrant UK market. Join us to be part of a collaborative team that values innovation and strategic thinking, making a meaningful impact in the technology landscape.
