- Partner with clients ranging from senior C-levels to more junior client professions in IT, HR, Supply Chain, Marketing, Finance, Legal, and Sales practices to ensure they are successful in the use of their Gartner subscription
- Deliver value to decision makers and drive Gartner growth by working as part of a service team where responsibilities can include: Introducing Gartner services and capabilities to prospective & new clients, account management or connecting clients with the Gartner expert community.
- Identify client priorities and understand how to align Gartner's resources to provide best in class service that enables clients to achieve their priorities and maximize the return of investment on their Gartner membership
- Collaborate with internal Gartner stakeholders to drive service delivery & business results, share best practices and design innovative solutions to overcome obstacles.
- Leverage insights & metrics to drive continuous client engagement, satisfaction, retention and growth.
Requirements
- Must be fluent in French & English at business level
- Bachelors degree is preferred along with 6+ months relevant professional and/or internship experience
- Proven track record of success fueled by a passion for delighting clients
- Strong communication, collaboration, prioritization, critical thinking, and influencing skills
Core Competencies
Demonstrates strong client engagement and account management skills, leveraging insights and metrics to enhance client satisfaction and retention. Fluent in French and English, with a focus on delivering innovative solutions and driving business results.
Highest-signal resume keywords
- Client Engagement
- Account Management
- Fluency In French
- Fluency In English
- Communication Skills
ATS Optimization Keywords
Soft Skills
- Collaboration
- Prioritization
- Critical Thinking
- Influencing Skills
Industry Keywords
- IT
- HR
- Supply Chain
- Marketing
- Finance
- Legal
- Sales
- Gartner Services
- Service Delivery
- Business Results
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Client Success Associate, French Speaking in London employer: Gartner
Gartner, Inc. is an exceptional employer that fosters a dynamic and inclusive work culture, empowering employees to thrive in their careers. With a strong focus on professional development, you will have access to world-class training and growth opportunities while engaging with top-tier clients in the vibrant UK market. Join us to be part of a collaborative team that values innovation and strategic thinking, making a meaningful impact in the technology landscape.
