Overview
In this role you help Gartner clients maximize value from their subscription by onboarding, surfacing business priorities, and coordinating with Gartner’s experts. You will work with senior to junior stakeholders across IT, HR, and other functions to drive engagement and ensure ROI. You’ll collaborate with internal teams to tailor services, deliver measurable outcomes, and foster ongoing client satisfaction and growth. This is a chance to impact client success at scale within Gartner’s AI-forward environment.
Pay / Benefits
- world-class benefits
- competitive compensation
- hybrid work environment
- opportunities for growth
- inclusive workplace
- recognition for top performers
Responsibilities
- Onboard new clients and demonstrate Gartner services to drive engagement
- Partner with clients across C-level and practitioner roles to align Gartner resources with priorities
- Identify client priorities and map Gartner offerings to achieve ROI
- Collaborate with internal stakeholders to design innovative service delivery solutions
- Leverage insights and metrics to support retention and growth
- Connect clients with Gartner expert community and resources
Key requirements
- Bachelor’s degree preferred with 6+ months relevant experience
- Proven track record of delighting clients
- Strong communication, collaboration, prioritization, critical thinking, and influencing skills
- Dutch language proficiency (Reading, Writing, Speaking) at business/native level
- Strong communication
- Collaboration
- Prioritization
- Critical thinking
- Influencing skills
Client Success Associate - Dutch Speaking in London employer: Gartner
Gartner, Inc. is an exceptional employer that fosters a dynamic and inclusive work culture, empowering employees to thrive in their careers. With a strong focus on professional development, you will have access to world-class training and growth opportunities while engaging with top-tier clients in the vibrant UK market. Join us to be part of a collaborative team that values innovation and strategic thinking, making a meaningful impact in the technology landscape.
