Legal AI & Technology Strategy Expert (Sr Director, Analyst, Fully Remote United States)

Gartner Analysts are industry thought leaders who create must-have insights, market predictions and best practices for a broad range of world-leading organizations. A Senior Director Analyst serves as an insights leader within Gartner’s Business & Technology Insights practice, and has a credible voice within the global market. Senior Director Analyst produces pragmatic and provocative insights to propel Gartner clients toward their key business objectives. Analysts are a trusted source of advice for clients, engaging with them via virtual meetings, sales support visits and Gartner events to discuss complex client challenges and offer actionable solutions.

As part of Gartner’s Corporate Assurance Practice, you will join a dynamic team focused on advising General Counsel, legal operations leaders, and other legal and compliance leaders on leading and emerging technologies, vendors, market trends, and best practices related to Artificial Intelligence (AI). This role will significantly expand coverage for the practice, and we are seeking an entrepreneurial, self-motivated, and ideas-driven individual to regularly produce published insights and meet with general counsel and other legal leaders to advise on their Artificial Intelligence-related questions and challenges.

If you’ve spent a good part of your career working in or alongside in-house legal departments and have exposure to how those teams are getting value from AI investments in key department workflows, then this expert role could be for you. Career experience with the development and deployment of AI-related projects within the legal function will be valuable, as will deep familiarity with specific legal department workflows – including contracts management, workload intake and triage, outside counsel management, etc. and collaboration with leaders in other corporate functions such as IT, Data, Finance, etc.

The successful candidate will be comfortable discussing and researching topics including:

• Legal’s AI vision, strategy, maturity and roadmap
• Legal department AI use case selection and implementation from pilot to production and scale
• Legal AI technology landscape and developments, including vendors and emerging capabilities (e.g., the rise of agentic AI opportunities for Legal)
• Legal AI oversight and governance strategies
• Legal AI economics, including measures of cost, value and risk

What you will do:

• Create unique, defensible and highly consumable written business and technology insights that directly address the AI priorities and opportunities of general counsel and other legal department leaders.
• Serve as a leading authority on legal department AI topics, such as:
• Legal department AI use cases that draw on a range of traditional, generative and agentic AI techniques;
• Setting up AI pilots and scaling initiatives;
• Ensuring proper governance of legal department AI tools;
• Navigating the legal AI vendor landscape;
• Connecting AI to legal department processes and overall department transformation efforts;
• Understanding and measuring the ROI of legal department AI investments;
• How AI technologies and approaches are impacting the legal function.
• Stay abreast of external trends in artificial intelligence relevant to legal department audiences.
• Collaborate with peers and other experts across teams (e.g., Legal, IT, Finance) to understand client challenges, current market dynamics, evaluate vendors, and establish shared and consistent thought leadership and positions on relevant issues.
• Develop in-depth analysis to identify the root cause of a client’s challenges and reframe thinking to drive strategy forward.
• Research, analyze and predict market trends and shifts to provide clients and vendors with actionable insights.
• Provide clients and prospects with actionable advice related to via virtual or face-to-face interactions.
• Provide sales support, serving as the voice of the market to help research teams create content and to drive engagement with clients to make progress against their critical priorities to grow their business.
• Provide high-quality and timely peer review on peers’ research content.
• Have credibility as an industry expert to represent Gartner insights, methodology and strategy.
• Actively participate in innovation & ideation discussions and collaborate effectively with peers in the insights community.
• Identify research process improvements or develop new processes that help the team and the practice provide excellent service delivery.
• Being a mentor and a coach by supporting more junior team members.
• Be client-centric, actively seeking to help clients engage regularly and often with Gartner insights and interactions.
• Create and deliver high-value presentation materials (either in-person or virtual) for Gartner events, industry and professional association conferences, and client briefings.

What you will need:

• Bachelor's degree or equivalent work experience
• 12+ years of relevant field or industry experience in legal functional and/or technology leadership roles or an equivalent combination of education and experience; with the below subject matter expertise:
• Profound understanding of the challenges general counsel face as leaders within the enterprise and familiarity with legal department workflows and priorities.
• Experience successfully designing, implementing and managing legal AI strategies and initiatives.
• Deep first-hand knowledge of the legal tech landscape, including market dynamics, vendors, products and emerging use cases, particularly with respect to AI and generative AI, and their impact on legal department processes, technology systems, team structures and data governance.
• In-depth knowledge of and experience with the vendor market, functionalities, and capabilities related to AI tools and service providers. Familiarity and experience with primary vendors in this space (e.g., Harvey, Ironclad, Luminance, Brightflag) as well as near-neighbor and emerging vendors.
• Experience and interest in advising, presenting to, and writing for the most senior levels of an organization (e.g., General Counsel, Chief Compliance Officer, Chief Supply Chain Officer).
• Demonstrated executive presence; ability to immediately establish credibility with executives and additional stakeholders.
• Strong organizational skills: ability to work under tight deadlines and produce high-quality deliverables.
• Demonstrated excellence in research and writing ability.
• Strong written and verbal proficiency, analytical and presentation skills; ability to engage clients and respond effectively to questions.
• Proficiency in analyzing and synthesizing data; can effectively apply patterns and frameworks while drawing and defending conclusions to client challenges.
• Strong communication skills and ability to explain complex concepts simply and concisely.
• Subject matter expertise & comfort presenting at large and small-scale speaking engagements.
• Strong business and financial acumen.
• Ability to work independently, while also being intrinsically motivated to collaborate across teams and support the workflow of others, in a multicultural global team.
• Learning agility and experience navigating highly matrixed environments.
• Ability to represent Gartner's research methodology and strategies effectively at all levels.

Who are we? At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world. Our mission relies on expert analysis and bold ideas to deliver actionable, objective business and technology insights, helping enterprise leaders and their teams succeed with their mission-critical priorities.

Since our founding in 1979, we’ve grown to 20,000 associates globally who support over 13,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That’s why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here.

What makes Gartner a great place to work? Our vast, virtually untapped market potential offers limitless opportunities – opportunities that may not even exist right now – for you to grow professionally and flourish personally. How far you go is driven by your passion and performance.

We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients. Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations.

We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work.

Gartner is the world authority on AI. At Gartner, you’ll join a company at the very center of the AI revolution. Gartner has proactive, objective guidance throughout clients’ AI journeys. We set the standard for how organizations leverage artificial intelligence to drive meaningful impact. You’ll have access to unmatched resources, expertise, and technology, and play a key role in helping Gartner and our clients innovate and grow as we leverage AI to transform business and technology landscapes. It’s an exciting time to be at Gartner, with limitless opportunities to make a real impact, grow your skills, and build a lasting, meaningful career in a field that’s reshaping the way we operate. If you’re passionate about AI and want to be part of a team that’s guiding the leaders who shape the world, Gartner is the place for you.

What do we offer? Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers. In our hybrid work environment, we provide the flexibility and support for you to thrive — working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring.

Ready to grow your career with Gartner? Join us.

Gartner believes in fair and equitable pay. A reasonable estimate of the base salary range for this role is 172,000 USD - 202,500 USD. Please note that actual salaries may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location. In addition to base salary, employees will participate in either an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. Our talent acquisition team will provide the specific opportunity on our bonus or incentive programs to eligible candidates. We also offer market leading benefit programs including generous PTO, a 401k match up to $7,200 per year, the opportunity to purchase company stock at a discount, and more.

The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to seek to advance the principles of equal employment opportunity. Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company’s career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at +1 (203) 964-0096 or by sending an email to ApplicantAccommodations@gartner.com.