At a Glance
- Tasks: Lead innovative retention strategies and collaborate with senior leaders to drive business growth.
- Company: Join Gartner, a global leader in AI and business insights.
- Benefits: Competitive pay, flexible hybrid work, and world-class benefits.
- Other info: Inclusive culture with limitless opportunities for personal and professional growth.
- Why this job: Make a real impact in a dynamic environment focused on innovation and collaboration.
- Qualifications: Bachelor's degree and experience in complex analysis; master's preferred.
The predicted salary is between 60000 - 80000 £ per year.
About the team: The Global Retention Programs team are experts in ensuring that Gartner’s largest clients retain and grow their business with the company. The team acts as internal consultants to Sales and Service leaders, and also plays a critical role in providing Gartner’s Operating Committee with regular recommendations, insights and opportunities to shape the company’s retention and growth strategy.
What you will do:
- Lead Deal Support through cross-functional influencing skills on the highest value/most complex renewals across Gartner; implement programs ensuring Gartner’s retention and growth strategy.
- Create scalable action plans and lead presentations in planning sessions and strategy meetings with Senior Leaders across Team NCVI partners.
- Drive strong collaboration with Client Value Managers (CVMs), and our Center of Excellence partners to build strong business cases for renewal and growth of our large deals.
- Lead quantitative & qualitative analyses to solve Gartner’s retention and growth challenges; partner with cross-functional teams to implement solutions.
- Drive constant improvement and renovation/innovation of our processes and tools to improve quality and productivity, along with scaling the team’s operational model to deliver exceptional deal support.
- Own your actions, measure progress and lead initiatives/complex projects to completion with action-driven insights.
What you will need:
- Bachelor’s degree with 2-4+ years of experience in completing complex analyses and solving challenging business problems as a business analyst/consultant at a top-tier consulting firm, investment banking associate or strategy analyst for a leading company.
- Master's degree preferred.
- Ability to influence leaders to drive business outcomes and growth.
- Ability to synthesize complex problems into simple, concise statements/core messages, and present/communicate to key stakeholders and clients.
- Outstanding project management skills (projects involving internal and external stakeholders) with ability to meet tight deadlines and prioritize workloads.
- Forward thinking ability in order to anticipate and mitigate risks to client retention.
- Analytical and proficient in MS Office suite, including Excel and PowerPoint, and is able to clearly present and articulate through PPT.
What makes Gartner a great place to work? Our vast, virtually untapped market potential offers limitless opportunities – opportunities that may not even exist right now – for you to grow professionally and flourish personally. How far you go is driven by your passion and performance.
We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients. Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations.
We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work.
Gartner is the world authority on AI. At Gartner, you’ll join a company at the very center of the AI revolution. Gartner has proactive, objective guidance throughout clients’ AI journeys. We set the standard for how organizations leverage artificial intelligence to drive meaningful impact. You’ll have access to unmatched resources, expertise, and technology, and play a key role in helping Gartner and our clients innovate and grow as we leverage AI to transform business and technology landscapes.
It’s an exciting time to be at Gartner, with limitless opportunities to make a real impact, grow your skills, and build a lasting, meaningful career in a field that’s reshaping the way we operate. If you’re passionate about AI and want to be part of a team that’s guiding the leaders who shape the world, Gartner is the place for you.
What do we offer? Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers. In our hybrid work environment, we provide the flexibility and support for you to thrive — working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring.
Ready to grow your career with Gartner? Join us.
The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to seek to advance the principles of equal employment opportunity.
Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company’s career webpage as a result of your disability.
Retention Programs Manager in Egham employer: Gartner
Gartner is an exceptional employer that fosters a collaborative and inclusive work culture, empowering employees to drive impactful results for clients. With a commitment to professional growth, Gartner offers limitless opportunities for career advancement in a dynamic environment at the forefront of the AI revolution. Employees benefit from world-class compensation, flexible hybrid work arrangements, and a vibrant community that inspires innovation and excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Retention Programs Manager in Egham
✨Tip Number 1
Network like a pro! Reach out to current or former Gartner employees on LinkedIn. Ask them about their experiences and any tips they might have for landing a role in the Global Retention Programs team.
✨Tip Number 2
Prepare for those interviews by practising your storytelling skills. Think of specific examples from your past work that showcase your analytical prowess and project management skills. We want to hear how you’ve tackled complex problems!
✨Tip Number 3
Show off your passion for AI and retention strategies during your conversations. Research Gartner’s recent initiatives and be ready to discuss how you can contribute to their mission of guiding leaders through the AI revolution.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Gartner team.
We think you need these skills to ace Retention Programs Manager in Egham
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Retention Programs Manager role. Highlight your experience in complex analyses and project management, as these are key skills we’re looking for.
Showcase Your Influence:We want to see how you’ve influenced leaders in your past roles. Share specific examples where your insights led to business outcomes or growth, as this aligns with our mission at Gartner.
Be Clear and Concise:When presenting your experiences, keep it simple and to the point. We appreciate candidates who can synthesise complex problems into clear messages, so make sure your application reflects that.
Apply Through Our Website:Don’t forget to submit your application through our official website! It’s the best way for us to receive your details and ensure you’re considered for this exciting opportunity.
How to prepare for a job interview at Gartner
✨Know Your Numbers
As a Retention Programs Manager, you'll need to demonstrate your analytical skills. Brush up on key metrics related to client retention and growth. Be ready to discuss how you've used data to influence decisions in past roles.
✨Master the Art of Influence
This role requires strong influencing skills. Prepare examples of how you've successfully persuaded stakeholders in previous positions. Think about specific situations where your communication made a significant impact on business outcomes.
✨Showcase Your Project Management Skills
With outstanding project management being crucial, come prepared with examples of complex projects you've led. Highlight how you managed timelines, coordinated with cross-functional teams, and delivered results under pressure.
✨Be Forward-Thinking
Gartner values candidates who can anticipate challenges. Prepare to discuss how you've identified potential risks in past projects and the proactive steps you took to mitigate them. This will show your strategic thinking and problem-solving abilities.
