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- Tasks: Build and manage relationships with clients, ensuring they maximise their Gartner subscription.
- Company: Join Gartner, a global leader in business and technology insights.
- Benefits: Competitive salary, professional development, and a collaborative culture.
- Why this job: Make a real impact by helping clients succeed with innovative solutions.
- Qualifications: 2+ years experience, strong communication skills, and Polish language proficiency required.
- Other info: Dynamic work environment with limitless growth opportunities.
The predicted salary is between 28800 - 43200 £ per year.
Overview
Location: Egham OR Barcelona
About the role: The Client Success team follows a Client for Life Philosophy, and individuals in this role ensure that every Gartner client receives value far exceeding their investment. Associates seek to understand and surface client’s business priorities, breakdown challenges, apply logic, and identify the most effective ways to support the client in making the right decisions for their business. They are responsible for onboarding clients, proving the concept of Gartner services, and stimulating client engagement of products that are used by large client teams.
What you will do:
- Build, develop and manage relationships with a variety of clients ranging from senior C-levels to more junior client professions in IT, HR, Supply Chain, Marketing, Finance, Legal, and Sales practices ensuring they are successful in the utilization of their Gartner subscription, resulting in client satisfaction, retention, and growth.
- Introduce Gartner services and capabilities to new clients and communicate value to decision makers.
- Facilitate client calls and engagements to surface client priorities, and recommend a program of action that drives high value and return of investment on their Gartner membership.
- Collaborate with internal Gartner partners to overcome obstacles and maximize the value Gartner delivers to clients.
- Conduct regular reviews of client book of business looking into performance and key client engagement metrics.
What you will need:
- 2+ years relevant professional and/or internship experience.
- Bachelor’s or Master’s degree preferred.
- Proven track record of success fueled by a passion for delighting clients.
- Strong communication, collaboration, prioritization, critical thinking, and influencing skills.
- Ability to use English (Reading, Writing and Speaking) at a Business or Native level.
- Polish language proficiency required.
What you will get:
- We offer a highly competitive rewards & benefits package.
- Collaborative, team-oriented culture that embraces diversity.
- Professional development and unlimited growth opportunities.
Who are we? At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world. Our mission relies on expert analysis and bold ideas to deliver actionable, objective business and technology insights, helping enterprise leaders and their teams succeed with their mission-critical priorities. Since our founding in 1979, we’ve grown to 21,000 associates globally who support ~14,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That’s why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here.
What makes Gartner a great place to work? Our vast, virtually untapped market potential offers limitless opportunities – opportunities that may not even exist right now – for you to grow professionally and flourish personally. How far you go is driven by your passion and performance. We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients. Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations. We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work.
What do we offer? Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers. In our hybrid work environment, we provide the flexibility and support for you to thrive — working virtually when it’s productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring.
Ready to grow your career with Gartner? Join us.
The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to seek to advance the principles of equal employment opportunity. Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities.
If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company’s career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at +1 (203) 964-0096 or by sending an email to ApplicantAccommodations@gartner.com.
Client Success Partner, Polish speaker in Egham employer: Gartner
Contact Detail:
Gartner Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Success Partner, Polish speaker in Egham
✨Tip Number 1
Network like a pro! Reach out to current or former employees on LinkedIn and ask about their experiences. This can give you insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by researching Gartner's services and how they impact clients. Show us that you understand our mission and can articulate how you can contribute to client success.
✨Tip Number 3
Practice your communication skills in both English and Polish. Being able to switch between languages smoothly will impress us and show you're ready to engage with diverse clients.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re serious about joining our team.
We think you need these skills to ace Client Success Partner, Polish speaker in Egham
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Client Success Partner role. Highlight your experience in client relations and how you can bring value to Gartner's clients. We want to see how your skills align with our mission!
Showcase Your Communication Skills: Since this role involves a lot of client interaction, it's crucial to demonstrate your strong communication abilities. Use clear and concise language in your application to reflect how you would engage with clients effectively.
Highlight Relevant Experience: Don’t forget to mention any relevant professional or internship experience you have. We’re looking for a proven track record of success, so share specific examples of how you've delighted clients in the past!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s the easiest way for us to review your application and get you on the path to joining our amazing team!
How to prepare for a job interview at Gartner
✨Know Your Clients
Before the interview, research Gartner's client base and understand their industries. Familiarise yourself with common challenges faced by clients in IT, HR, Supply Chain, and other areas mentioned in the job description. This will help you demonstrate your ability to relate to clients and provide tailored solutions.
✨Showcase Your Communication Skills
As a Client Success Partner, strong communication is key. Prepare examples of how you've effectively communicated with clients in the past, especially in Polish and English. Practice articulating your thoughts clearly and confidently, as this will be crucial during client calls and engagements.
✨Demonstrate Problem-Solving Abilities
Think of specific instances where you've identified client challenges and proposed effective solutions. Be ready to discuss your critical thinking process and how you prioritised actions to drive value for clients. This will show your potential employer that you can think on your feet and deliver results.
✨Engage with the Company Culture
Gartner values collaboration and diversity, so be prepared to discuss how you can contribute to their team-oriented culture. Share experiences that highlight your ability to work well in diverse teams and your passion for helping clients succeed. This will resonate well with the interviewers and align with their values.
