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- Tasks: Build and manage relationships with diverse clients, ensuring satisfaction and growth.
- Company: Join Gartner, a leader in client success with a collaborative culture.
- Benefits: Enjoy competitive rewards, professional development, and unlimited growth opportunities.
- Other info: Diverse and inclusive workplace committed to equal opportunity.
- Why this job: Make a real impact by helping clients achieve their business goals.
- Qualifications: 2+ years of experience and strong communication skills required.
The predicted salary is between 40000 - 50000 £ per year.
About the role
The Client Success team follows a Client for Life philosophy, ensuring that every Gartner client receives value far exceeding their investment. Associates help clients understand and surface business priorities, break down challenges, apply logic, and identify ways to support clients in making the right decisions. They are responsible for onboarding clients, proving the concept of Gartner services, and stimulating engagement with products used by large client teams.
What you will do
- Build, develop and manage relationships with a variety of clients ranging from senior C‑levels to more junior client professions in IT, HR, Supply Chain, Marketing, Finance, Legal, and Sales practices, ensuring they achieve satisfaction, retention, and growth.
- Introduce Gartner services and capabilities to new clients and communicate value to decision‑makers.
- Facilitate client calls and engagements to surface client priorities, and recommend a program of action that drives high value and return on investment on their Gartner membership.
- Collaborate with internal Gartner partners to overcome obstacles and maximize the value Gartner delivers to clients.
- Conduct regular reviews of the client book of business, assessing performance and key client engagement metrics.
What you will need
- 2+ years of relevant professional and/or internship experience.
- Bachelor’s degree preferred.
- Proven track record of success fueled by a passion for delighting clients.
- Strong communication, collaboration, prioritization, critical thinking, and influencing skills.
Benefits
- Highly competitive rewards and benefits package.
- Collaborative, team‑oriented culture that embraces diversity.
- Professional development and unlimited growth opportunities.
Equal Opportunity Statement
The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status, and to seek to advance the principles of equal employment opportunity. Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including those with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company’s career webpage. You may request accommodations by calling Human Resources at +1 (203) 964-0096 or by sending an email to ApplicantAccommodations@gartner.com.
Client Success Partner - Emerging Markets in Egham employer: Gartner
Contact Detail:
Gartner Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Success Partner - Emerging Markets in Egham
✨Tip Number 1
Network like a pro! Reach out to current or former employees on LinkedIn and ask about their experiences. This can give you insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by researching Gartner's services and how they impact clients. Show us that you understand the value they bring and how you can contribute to that success.
✨Tip Number 3
Practice your communication skills! Role-play common interview questions with a friend or in front of a mirror. We want to see your passion for delighting clients shine through.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can keep you top of mind and show us that you’re genuinely interested in the role.
We think you need these skills to ace Client Success Partner - Emerging Markets in Egham
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Client Success Partner role. Highlight your experience in client relations and how you've helped clients achieve their goals. We want to see how you can bring value to our team!
Showcase Your Communication Skills: Since this role involves a lot of interaction with clients, it's crucial to demonstrate your strong communication skills. Use clear and concise language in your application, and maybe even share an example of a successful client engagement you've had.
Highlight Relevant Experience: Don’t forget to mention any relevant professional or internship experience you have. If you've worked with senior-level clients or in diverse industries like IT or HR, let us know! We love seeing how your background aligns with our needs.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Gartner
✨Know Your Clients
Before the interview, research Gartner's client base and understand the industries they serve. Familiarise yourself with common challenges faced by clients in IT, HR, Supply Chain, Marketing, Finance, Legal, and Sales. This will help you demonstrate your ability to relate to their needs and show how you can add value.
✨Showcase Your Communication Skills
As a Client Success Partner, strong communication is key. Prepare examples of how you've effectively communicated with clients in the past. Think about times when you facilitated discussions or resolved conflicts, and be ready to share these stories during the interview.
✨Demonstrate Problem-Solving Abilities
Gartner values critical thinking and the ability to overcome obstacles. Be prepared to discuss specific instances where you've identified a problem, analysed it, and proposed a solution that benefited your clients. This will highlight your proactive approach and strategic mindset.
✨Engage with the Interviewers
Treat the interview as a two-way conversation. Ask insightful questions about Gartner's services and how they measure client success. This not only shows your interest but also allows you to assess if the company aligns with your career goals and values.