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- Tasks: Support clients in maximising their Gartner subscription and drive engagement.
- Company: Join Gartner, a global leader in business and technology insights.
- Benefits: Competitive pay, world-class benefits, and a flexible hybrid work environment.
- Why this job: Make a real impact by helping clients achieve their business goals.
- Qualifications: Bachelor’s degree preferred; Polish language skills required.
- Other info: Inclusive culture with endless opportunities for personal and professional growth.
The predicted salary is between 30000 - 48000 £ per year.
About the role
The Client Success team follows a Client for Life Philosophy and individuals in this role ensure that every Gartner client receives value far exceeding their investment. Associates seek to understand and surface the client’s business priorities, break down challenges, and identify the most effective ways to support the client in making the right decisions for their business. They are responsible for onboarding clients, proving the concept of Gartner services, and stimulating client engagement with products that are used by large client teams.
What you will do
- Partner with clients ranging from senior C‑level executives to more junior professionals in IT, HR, Supply Chain, Marketing, Finance, Legal, and Sales practices to ensure they are successful in the use of their Gartner subscription.
- Deliver value to decision makers and drive Gartner growth by working as part of a service team where responsibilities can include: introducing Gartner services and capabilities to prospective and new clients, account management, or connecting clients with the Gartner expert community.
- Identify client priorities and understand how to align Gartner’s resources to provide best‑in‑class service that enables clients to achieve their priorities and maximize the return on investment of their Gartner memberships.
- Collaborate with internal Gartner stakeholders to drive service delivery and business results, share best practices, and design innovative solutions to overcome obstacles.
- Leverage insights and metrics to drive continuous client engagement, satisfaction, retention, and growth.
What you will need
- Bachelor’s degree is preferred along with 6+ months of relevant professional and/or internship experience.
- Proven track record of success fueled by a passion for delighting clients.
- Strong communication, collaboration, prioritization, critical thinking, and influencing skills.
- Ability to use Polish (reading, writing, and speaking) at a business or native level.
What makes Gartner a great place to work?
Our vast, virtually untapped market potential offers limitless opportunities – opportunities that may not even exist right now – for you to grow professionally and flourish personally. How far you go is driven by your passion and performance. We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients. Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities, and generations. We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results.
What do we offer?
Gartner offers world‑class benefits, highly competitive compensation, and disproportionate rewards for top performers. In our hybrid work environment, we provide the flexibility and support for you to thrive — working virtually when it’s productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging, and inspiring.
Ready to grow your career with Gartner? Join us.
Equal Employment Opportunity
The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to seek to advance the principles of equal employment opportunity. Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities.
If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company’s career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at +1 (203) 964-0096 or by sending an email to ApplicantAccommodations@gartner.com.
Client Success Associate - Polish Speaker in Egham employer: Gartner
Contact Detail:
Gartner Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Success Associate - Polish Speaker in Egham
✨Tip Number 1
Network like a pro! Reach out to current or former Gartner employees on LinkedIn. Ask them about their experiences and any tips they might have for landing a role in the Client Success team. Personal connections can make a huge difference!
✨Tip Number 2
Prepare for the interview by understanding Gartner's services inside out. Familiarise yourself with how they help clients achieve their goals. This will show your passion for delighting clients and your readiness to contribute from day one.
✨Tip Number 3
Practice your Polish! Since this role requires strong communication skills in Polish, brush up on your business vocabulary and practice speaking. You want to impress them with your fluency and confidence during the interview.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Gartner family. Let’s get you that Client Success Associate role!
We think you need these skills to ace Client Success Associate - Polish Speaker in Egham
Some tips for your application 🫡
Show Your Passion for Clients: When writing your application, let your enthusiasm for client success shine through. We want to see how you've gone above and beyond to delight clients in your previous roles or experiences.
Tailor Your Application: Make sure to customise your CV and cover letter to highlight relevant skills and experiences that align with the Client Success Associate role. We love seeing how you can connect your background to our mission!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your key achievements and skills are easy to spot. Use bullet points if it helps!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Gartner
✨Know Your Client Success Philosophy
Familiarise yourself with the 'Client for Life' philosophy that Gartner embodies. Be ready to discuss how you can ensure clients receive exceptional value from their subscriptions and how you would approach understanding their business priorities.
✨Showcase Your Communication Skills
As a Client Success Associate, strong communication is key. Prepare examples of how you've effectively communicated with diverse stakeholders in previous roles. Highlight your ability to engage with both senior executives and junior professionals.
✨Demonstrate Problem-Solving Abilities
Think of specific challenges you've faced in past roles and how you overcame them. Be prepared to discuss how you would identify client challenges and align Gartner’s resources to provide innovative solutions.
✨Leverage Your Polish Language Skills
Since this role requires proficiency in Polish, practice discussing your experiences and ideas in Polish. This will not only demonstrate your language skills but also show your readiness to engage with Polish-speaking clients effectively.
