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For Companies At a Glance
- Tasks: Engage with C-level executives and manage community programs to foster connections.
- Company: Join Gartner, a global leader in providing expert insights and analysis.
- Benefits: Enjoy competitive pay, world-class benefits, and a flexible hybrid work environment.
- Why this job: Make a real impact by connecting leaders and driving community engagement.
- Qualifications: 3-5 years in client success or sales, with strong relationship-building skills.
- Other info: Be part of an inclusive team that values diverse perspectives and personal growth.
The predicted salary is between 36000 - 60000 £ per year.
Responsibilities
- Community Engagement and Management: Execute on C-level community and Gartner best practices to recruit, engage, and retain C-level executives. Foster strong relationships with community member executives, understanding their needs and priorities and ensuring their active participation. Facilitate peer-to-peer interactions and knowledge sharing among community members.
- Program Development and Execution: Collaborate with internal teams to ensure seamless execution of community programs. Be responsible for all client-facing aspects of in-person and virtual programs, including communicating with C-level executive members and sponsors. Travel to in-person programs an average of 4 times a year, serving as host or MC for in-person programs, which does include some public speaking in front of a live audience.
- Stakeholder Management: Act as the primary point of contact for community members, addressing inquiries and providing exceptional support. Partner with content to design high-impact programs that align with the interests and needs of the C-level community. Collaborate closely with marketing to drive community growth and member acquisition.
- Data Analysis and Reporting: Utilize data analytics to track community engagement, program success, and member satisfaction. Leverage data to identify trends, opportunities, and areas for improvement and prioritization.
Qualifications
- Education: Bachelor\’s degree preferred if possible
- Experience: 1) Minimum 3 to 5 years of client success or sales experience required; 2) Business-to-business experience is highly preferred; 3) Proven experience building excellent client relationships and offering value-added, insightful, and strategic insight into their business.
Who we are
At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world. Our mission relies on expert analysis and bold ideas to deliver actionable, objective insight, helping enterprise leaders and their teams succeed with their mission-critical priorities. Since our founding in 1979, we’ve grown to more than 21,000 associates globally who support ~14,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That’s why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here.
What makes Gartner a great place to work?
Our sustained success creates limitless opportunities for you to grow professionally and flourish personally. We have a vast, virtually untapped market potential ahead of us, providing you with an exciting trajectory long into the future. How far you go is driven by your passion and performance. We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients. Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations. We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work.
What do we offer?
Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers. In our hybrid work environment, we provide the flexibility and support for you to thrive — working virtually when it\’s productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring. Ready to grow your career with Gartner? Join us.
Gartner is committed to equal employment opportunities for all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to seek to advance the principles of equal employment opportunity. Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company’s career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at +1 (203) 964-0096 or by sending an email to ApplicantAccommodations@gartner.com.
Job Requisition ID: 97655
Gartner Applicant Privacy Link: https://jobs.gartner.com/applicant-privacy-policy
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Community Program Manager employer: Gartner
Contact Detail:
Gartner Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Community Program Manager
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or at industry events. We all know that sometimes it’s not just what you know, but who you know that can help you land that Community Program Manager role.
✨Tip Number 2
Prepare for those interviews by researching the company and its community initiatives. We want you to show off your knowledge about Gartner and how you can contribute to their mission of engaging C-level executives.
✨Tip Number 3
Practice your public speaking skills! Since this role involves hosting in-person programs, we suggest you get comfortable speaking in front of an audience. Join a local Toastmasters club or practice with friends.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about joining our team.
We think you need these skills to ace Community Program Manager
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in community engagement and stakeholder management. We want to see how your skills align with the role of Community Program Manager!
Showcase Your Achievements: Don’t just list your responsibilities; share specific examples of how you’ve successfully engaged C-level executives or developed impactful programmes. We love seeing quantifiable results that demonstrate your success!
Be Authentic: Let your personality shine through in your application. We’re looking for someone who can build strong relationships, so don’t be afraid to show us your unique approach to community management.
Apply Through Our Website: For the best chance of success, make sure to submit your application directly through our website. It’s the easiest way for us to review your application and get back to you quickly!
How to prepare for a job interview at Gartner
✨Know Your Community
Before the interview, dive deep into understanding the C-level community and Gartner's best practices. Familiarise yourself with their needs and priorities, as this will help you demonstrate your ability to foster strong relationships and engage effectively with executives.
✨Showcase Your Program Management Skills
Be ready to discuss your experience in program development and execution. Prepare specific examples of how you've collaborated with teams to deliver successful client-facing programs, both in-person and virtually. Highlight any public speaking experiences to show you're comfortable engaging with large audiences.
✨Emphasise Stakeholder Management
Since you'll be the primary point of contact for community members, it's crucial to convey your exceptional support skills. Share instances where you've successfully addressed inquiries or resolved issues, showcasing your ability to build excellent client relationships.
✨Data-Driven Insights
Gartner values data analytics, so come prepared to discuss how you've used data to track engagement and measure success in previous roles. Be ready to identify trends and suggest improvements based on your findings, demonstrating your analytical mindset and strategic insight.
