Overview
The Client Success team follows a Client for Life Philosophy. Associates ensure each Gartner client receives value far exceeding their investment by onboarding, proving the value of Gartner services, and stimulating engagement of products used by large client teams.
What you will do
- Build, develop and manage relationships with a variety of clients ranging from senior C-levels to junior professionals across various business functions, ensuring successful utilization of their Gartner subscription and resulting in customer satisfaction, retention, and growth.
- Introduce Gartner services and capabilities to new clients and communicate value to decision makers.
- Facilitate client calls, understand client priorities, and recommend an action plan that drives high value and ROI on their Gartner membership.
- Collaborate with internal Gartner partners to overcome obstacles and maximize the value Gartner delivers to clients.
- Conduct regular reviews of client book of business, looking into performance and key client engagement metrics.
What you will need
- Fluent in English and Dutch.
- 2+ years relevant professional and/or internship experience.
- Proven track record of success fueled by a passion for delighting clients.
- Strong communication, collaboration, prioritization, critical thinking, and influencing skills.
- Bachelor’s degree preferred.
What you will get
- Collaborative, team‑oriented culture that embraces diversity.
- Professional development and unlimited growth opportunities.
Equal Employment Opportunity
The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to seek to advance the principles of equal employment opportunity.
Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company’s career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at +1 (203) 964-0096 or by sending an email to ApplicantAccommodations@gartner.com.
Job Requisition ID
111832
Client Success Partner - Dutch speaking (must be fluent) employer: Gartner
Gartner is an exceptional employer, offering a dynamic hybrid work environment that fosters collaboration and innovation. With a strong commitment to employee growth, competitive compensation, and a culture of inclusivity, Gartner empowers its team members to excel in their careers while making impactful contributions to the technology landscape. Joining Gartner means being part of a forward-thinking organisation that values research excellence and strategic insight.
